Kayak CEO Steve Hafner on the state of travel, AI's place, hospitality trends, and more! | E1822

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Today’s show:

Kayak CEO Steve Hafner joins Jason to discuss the current landscape of the travel industry (1:56), its economic dynamics (17:40), emerging trends in hospitality (41:08), and much more!

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Time stamps:

(0:00) Kayak CEO Steve Hafner joins Jason

(1:56) The state of the travel industry today and the adoption of AI

(10:50) Roots - Head to https://investwithroots.com/TWIST to sign up and start investing today!

(12:15) Navigating shifts in UI and building bulletproof features for at-scale companies

(15:32) Kayak's response to the impact of Covid-19 on the industry

(17:40) The economics of the travel industry

(28:14) Squarespace - Use offer code TWIST to save 10% off your first purchase of a website or domain at https://Squarespace.com/twist

(29:36) OpenTable, diner ratings, and the advent of QR code ordering

(34:29) The drive behind OpenTable's revenue stream and product adoption

(39:54) LinkSquares - The go-to for all your legal needs; learn more at https://linksquares.com/twist

(41:08) Hospitality trends in hotels

(50:02) The impact of AI gains on Kayak’s operations

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Follow Steve: https://twitter.com/shafner

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