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UCStatus Podcast Episode 66: Teams new after Enterprise Connect 2025

55 min • 11 april 2025

Hello Readers, I hope you’re well.

Welcome to Episode 66 of the UCStatus Podcast. This episode features me (@randychapman), Mark Vale (@markvale) and Shawn Harry (@shawnharry).

This week we have a ton of stuff to cover off the back of Enterprise Connect 2-25. There’s usually a lot of stuff revealed at EC and this year was no exception. I had a list of stuff written down,

Facilitator in MTR
Face Recognition in MTR on Windows with Cloud IntelliFrame
Speaker recognition and attribution on MTR on Android. e.g. single channel audio, transcription and attribution
ability to send chats to attendees in the lobby with lobby chat
Room recommender
Join as attendee to Microsoft events and town halls on MTRoW
Slide control for presenters
- Meeting or event presenters can share control of slides with fellow presenters. Eliminating the “next slide please”
Migration tool for Teams
Streamlined, unified role based access for Teams device management across both TAC and PMP
Expanded and enhanced peripheral support for BYOD spaces
- BYOD spaces now support additional room and desk peripherals, including docking stations and webcams.
call quality reports for BYOS rooms in PMP
Line keys on phone devices with touch screens: Generally available now
Line key support for shared line and call transfers
New user setting to view incoming calls in a small window
PSTN call extensibility: Generally available now
Teams Phone extensibility for Microsoft Dynamics 365 Contact Center and certified ISVs solutions: Available in public preview in April
Teams Phone Mobile is now generally available with several new operators, including Bell Canada, Odido (Netherlands), Vodafone UK, and Vodafone Germany.
Shared call history for call delegates: Generally available now
SMS for Teams Calling Plans in US & CA: Generally available in US and Canada
Queues app: barge/whisper/monitor/takeover: available in public preview in April
Use Copilot during Teams calls without turning on transcription or recording : Available now in public preview
Copilot summary for transferred calls: Available in public preview in April
Microsoft Teams Rooms on Android: New local pan-tilt-zoom (PTZ) controls
Teams Rooms Pro Management portal update: Generally available early next quarter
- Admins now have expanded device health signals
- consolidation of admin portals
- IT admins can manage rooms more effectively with the AI assistant in the Pro Management portal.
First Native Bluetooth certification issued to Logitech for the Zone Wireless 2 and Zone 305. More devices coming
Occupancy status on Teams panels
Ad-hoc individual desk booking
Auto-update workplace presence with Wi-Fi
Windows 10 End of Support for Microsoft Teams Rooms on Windows

but I also have the recap from Copilot:

MTR on Windows Devices Management: Randy announced that MTR on Windows devices will be moving from the Teams Admin Center to the Pro Management Portal. This change will take effect from April, and all devices will be enrolled in the Pro Management Portal regardless of their license type.
- Transition Details: Randy explained that from April, the next version of the Teams app will uninstall the TAC agent from MTRs and enroll all devices in the Pro Management Portal (PMP), regardless of their license type.
- License Implications: Randy clarified that traditionally, devices with a Pro license were automatically enrolled in the PMP. Now, all Teams Rooms devices will be enrolled in the PMP, but management capabilities will follow the license type.
- Customer Impact: Shawn raised concerns about customers with basic licenses, noting that they will have minimal management capabilities in the PMP, such as rebooting devices and checking online status.
Pro Management Portal Capabilities: Randy explained that the management capabilities in the Pro Management Portal will follow the license type. Pro users will get full management capabilities, standard users will get some, and basic users will get minimal management capabilities.
- Pro License Benefits: Randy detailed that Pro license users will have access to all management capabilities in the PMP, including advanced settings and configurations.
- Standard License Limitations: For standard license users, Randy mentioned that they will have access to some management features but not all, limiting their ability to fully manage their devices.
- Basic License Restrictions: Randy emphasized that basic license users will have very limited management capabilities, primarily being able to reboot devices and check their online status.
Facilitator Feature: Randy introduced the facilitator feature, which uses copilot to take notes during meetings. Users can scan a QR code to invoke the facilitator, which will create a loop page with meeting notes and actions.
- Feature Overview: Randy described the facilitator feature as a tool that joins meetings to take notes, creating a loop page with all actions and discussions recorded.
- QR Code Activation: Users can invoke the facilitator by scanning a QR code with their mobile phone, ensuring that the meeting owner controls the information generated.
- Loop Page Benefits: The loop page created by the facilitator is persistent across multiple platforms, allowing edits in one place to reflect everywhere it is embedded.
Settings Management in Pro Management Portal: Randy mentioned that settings management in the Pro Management Portal has improved for Teams Rooms on Windows. Users can now apply changes immediately or during the maintenance window.
- Immediate Application: Randy explained that users can now choose to apply settings changes immediately, rather than waiting for the nightly reboot, ensuring quicker implementation of changes.
- Maintenance Window Option: Users still have the option to apply changes during the maintenance window, allowing for flexibility in managing updates and settings.
- Digital Signage Implementation: This feature was first implemented for digital signage, allowing immediate application of changes to ensure the correct content is displayed without delay.
Face Recognition and Speaker Recognition: Randy shared that face recognition and speaker recognition features are coming to MTR on Windows and Android. These features will help identify participants and attribute their speech during meetings.
Room Recommender: Randy discussed the room recommender feature, which uses AI to suggest meeting rooms based on the number of attendees and their location. This feature aims to make in-person collaboration easier.
Teams Phone Mobile Availability: Randy announced that Teams Phone Mobile is now generally available with several new operators, including Bell Canada, Odido in the Netherlands, Vodafone UK, and Vodafone Germany.
Shared Call History for Call Delegates: Randy mentioned that shared call history for call delegates is now generally available, allowing delegates to view the call history of the lines they manage.
SMS for Teams Calling Plans: Randy shared that SMS for Teams Calling Plans is now generally available in the US and Canada. However, the approval process for 10 DLC registration can take several weeks.
Barge, Whisper, Monitor, and Takeover: Randy announced that barge, whisper, monitor, and takeover features will be available for public preview in April. These features are essential for contact center operations.
Copilot Summary for Transferred Calls: Randy explained that copilot can now provide a summary for transferred calls, allowing the receiving agent to quickly understand the context of the call.
Teams Rooms on Android PTZ Controls: Randy mentioned that local PTZ controls are coming to Teams Rooms on Android before Windows. This feature will allow users to control the camera’s pan, tilt, and zoom functions.
Occupancy Status on Teams Panels: Randy shared that teams panels can now display occupancy status based on room sensors. This feature helps users know if a room is occupied even if it is not booked.
Ad Hoc Individual Desk Booking: Randy discussed the new ad hoc individual desk booking feature, which allows users to book individual desks instead of desk pools. This feature is useful for desks with docking stations.
Windows 10 End of Support for Teams Rooms: Randy announced that Windows 10 support for Teams Rooms on Windows will end soon. Users are encouraged to upgrade to Windows 11 to continue receiving updates and support.
Surface Hub Upgrade: Randy mentioned that Surface Hub devices will no longer support the Team OS and will need to be upgraded to Windows 11. This upgrade will provide better performance and more features.