BDTP. Helping Users Do Their Work with Kristina Quinones

We’re bringing you another special episode from the Better Done Than Perfect vault! In this episode, our guest is Kristina Quinones, Head of Customer Experience at MeetEdgar. We discuss how they do onboarding at MeetEdgar, their 7-day free trial experiment, content batching parties, and much more.

Please head over to the episode page for the detailed recap and key takeaways.

Show notes

• Switch Interviews & Strategic Content with Alli Blum
• MeetEdgar’s content batching parties playlist
• Demio — webinar software
• “First Friend” — MeetEdgar’s concept of having that one person support a user throughout their onboarding journey
• Mixpanel — a product analytics tool
• meetedgar.com
• Follow MeetEdgar on Twitter, Facebook, Instagram, Pinterest and LinkedIn
• Follow Kristina on Twitter

Thanks for listening! If you found the episode useful, please spread the word about this new show on Twitter mentioning @userlist, or leave us a review on iTunes.

Sponsor

This show is brought to you by Userlist — the best way for SaaS founders to send onboarding emails, segment your users based on events, and see where your customers get stuck in the product. Start your free trial today at userlist.com.

Interested in sponsoring an episode? Learn more here.

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