10. The Experience Design Lead - Tim Blass @ MMT Digital

Tim Blass is Experience Design Lead at MMT Digital. 

In this episode of Understanding Users, Tim talks of the ‘aha’ moments of the experience design process and the power of continually asking ‘why?’ to ensure you get to the root cause of the problem you’re designing for.

He talks of the need for designers to continually stay curious and empathetic in their work, and reflects on the surprising prevalence of imposter syndrome within the design community.

He also considers the constraints that remote working places on those facilitating design workshops, particularly when trying to read a room full of participants who can’t interact physically and often won’t even turn their cameras on…

Finally, he plays my 3 card challenge to share his favourite UX tool, favourite technique and a trend he hopes to see in the future. 

Thanks for listening, and I hope you enjoy the episode. 

Mike Green

This podcast is brought to you by Researchable UX.