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Understanding Users: The UX Podcast

57. What role will ethics play in designing and building AI-based systems? - Chris Reardon, former Head of Product Design, Responsible AI @ Meta (Part 2)

29 min • 25 oktober 2023

“Design is really going to be the practice of ethics in AI...Designers bring into reality these esoteric concepts, and so while an ethicist sitting next to you is helpful in the sense that they can help you think about these things, the designer's role is actually going to be how you implement those things.. 

We will also start to build UX AI tools that will help us iterate at a much larger scale...So imagine being able to create numerous scenarios where you can test your model against them in real-time, iterate and fine-tune...”

Chris Reardon was formerly Head of Product Design, Responsible AI @ Meta and is now Design Director - AI Envisioning Studio, Technology & Society @ Google.

This is the second of my short series of revealing AI-related conversations with Chris as he discusses his own career journey at the cutting edge of designing artificial intelligence products, his views on the impact of AI on design as a discipline, the roles and responsibilities that will be needed for design leadership in AI, how AI might influence individual design careers. 

In this episode we talk about the importance of ethics in building AI-based products and services.   

Chris is hugely experienced, impassioned and persuasive, and he shares plenty of nuggets of his hard-won wisdom that anyone in any organisation considering working in the AI space should reflect upon.

I hope you enjoy this episode and find something thought-provoking to consider in the context of your own work. 

Thanks for listening. 

Mike Green

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