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Start / Teknik / UX Podcast

UX Podcast

UXPodcast™ is a twice-monthly digital design podcast - hosted by James Royal-Lawson and Per Axbom - sharing insights about business, technology and people since 2011.

335 avsnitt • Längd: 0 min • Månadsvis

Teknologi

Om podden

UXPodcast™ is a twice-monthly digital design podcast – hosted by James Royal-Lawson and Per Axbom – sharing insights about business, technology and people since 2011. We want to push the boundaries of how user experience is perceived and boost your confidence in the work you do.

The podcast UX Podcast is created by James Royal-Lawson & Per Axbom. The podcast and the artwork on this page are embedded on this page using the public podcast feed (RSS).

Avsnitt

The Great Amazon Heist with Oobah Butler

16 januari 2025 | min

S03E02 (#330). Oobah Butler, journalist and filmmaker known for his prankster antics, joined us to discuss his work, including “The Great Amazon Heist” and “The Shed at Dulwich”. Oobah highlights the relative ease of manipulating algorithms, such as TripAdvisor and Amazon, to boost fake products’ rankings.

Dark mode

2 januari 2025 | min

S03E01 (#329). In the first episode of Season Three, James Royal-Lawson and Per Axbom discuss the concept of dark mode, its benefits, and its implications for UX design, user experience and accessibility. We delve into the European accessibility directive, and the EN 301 549 European standard which includes a section on user preferences, requiring user...

A heartfelt update from James and Per ❤️

8 augusti 2024 | min

This is an update to let you know that we are delaying the start of season 3 as Per is soon to have a heart operation. We’re aiming now to start Season 3 in the new year, once Per has recovered.

Season 3 update from James and Per

13 juni 2024 | min

This is an update to let you know that we have reached the end of Season 2, a sensible 10-month season this time rather than more than 10 years! It’s time for us to take a short break before we kick off Season 3 on August 9th.

Interviewing users with Steve Portigal

30 maj 2024 | min

S02E18 (#328). Over ten years have passed since the first edition of Steve Portigal’s legendary book Interviewing Users was released. Together with Steve, we reflect on how user research has evolved during the past decade, and how the importance of user research in order to understand people and their needs is still crucial.

The President of Iceland

16 maj 2024 | min

S02E17 (#327). A linkshow. James and Per discuss two articles they’ve stumbled on. This time we feature articles about how certain features of e-commerce sites have to go, and how a design mistake impacted civic engagement in Iceland.

Strategic impact with Nathan Shedroff

2 maj 2024 | min

S02E16 (#326). Nathan Shedroff, author of A Whole New Strategy, talks to us about how we as designers can have strategic impact. Through an expanded understanding of the context you are working within, and building both situational and operational awareness, we can bridge the gap between design and business.

The rule of three with Ellen Lupton

18 april 2024 | min

S02E15 (#325). Ellen Lupton, designer, educator and author, helps us stock up our toolbox of design principles and methods, starting off with storytelling in visual design, and the “rule of three” before we move on to linear and non-linear experiences. Will we follow the rule of three and have a third topic?

Sketching workshop with Eva-Lotta Lamm

4 april 2024 | min

S02E14 (#324). A slightly different episode to usual. Eva-Lotta Lamm joins us to hold a visual thinking sketching workshop – Eva-Lotta, James and Per have fun going through three sketching exercises set by Eva-Lotta that can help you with your creativity, team-building, visual thinking and much more.

Change leadership with Maria Giudice

14 mars 2024 | min

S02E13 (#323). We are in the age of design-driven change. Maria Giudice joins us to talk about being changemakers – How we can design change in a complex world. We start by looking at the history of change management and how we are now firmly in the age of design-driven change and that requires change...

The right question with Meena Kothandaraman

29 februari 2024 | min

S02E12 (#322). Asking the right question and wanting to get a good response. How do we handle that as researchers? Meena Kothandaraman joins us to talk about our curiosity as researchers, the different lenses of inquiry we can apply from exploratory to validation. We talk as well about being curious and the skill of getting...

Building trust in AI with Carol Smith

15 februari 2024 | min

S02E11 (#321). How do we know when to trust a system? Carol Smith leads the Trust Lab team at Carnagie Mellon Universty, where they conduct research into making trustworthy, human centered, and responsible AI systems. Our conversation highlights the importance of guardrails and ethical considerations in AI development, as well as to ask the right...

Digital Ownership with David Dylan Thomas

1 februari 2024 | min

S02E10 (#320). What does it mean to own something? We talk with David about the concept of ownership, going beyond the legal definition and into the wider concept of ownership and how digital artefacts lead us to re-think and re-evaluate some of the concepts that we have previously relied on.

Experience strategy

18 januari 2024 | min

S02E09 (#319). A linkshow. James and Per discuss two articles that have caught their attention. The articles in this episode are about pragmatic discovery; delivering value to projects, and how UX Strategy should focus on, understand, and design, across all touchpoints, for the users – Experience strategy.

Lost history with Zoë Rose

4 januari 2024 | min

S02E08 (#318). Zoë has been researching the history of some of the creative thinking methodologies we use as designers. In this episode she takes on a journey back to the origins of brainstorming, the double diamond, and design thinking.

Hidden dilemmas

16 november 2023 | min

S02E07 (#317). A slightly different linkshow featuring two articles, one by James and one by Per. The articles in this episode are about how the experience of a delayed flight highlights the wider impact of poor service design, and how the way in which you type can reveal who you are.

Designer accountability with Kim Goodwin

19 oktober 2023 | min

S02E06 (#316). Reflections and Lessons from heathcare design. Kim Goodwin has spent many years working within the healthcare industry. We discuss design principles used in healthcare and how they are transferrable across industries, as well as how designers should be more accountable.

Presenting design work with Ben Sauer

5 oktober 2023 | min

S02E05 (#315). Death by screens. Presenting high stakes design work with Ben Sauer. We talk about how presenting is an experience that needs to be designed, and we discuss some of the ways in which you can approach crafting a presentation experience and become better at communicating your design work.

Make it more so with Chris Noessel and Nathan Shedroff

21 september 2023 | min

S02E04 (#314). Sci-fi and AI. Over a decade on from our first chat with Chris and Nathan, after the publishing of their book Make It So – Interaction Design Lessons from Science Fiction, Per and James found themselves with the opportunity at UXLx to talk to Chris and Nathan again. Our conversation starts with AI...

Frugal computing

7 september 2023 | min

S02E03 (#313). A linkshow featuring two articles that have grabbed James and Per’s attention. The articles in this episode are about the need for low-carbon and sustainable computing and CSS media features that can be used for detecting user preferences and creating more inclusive experiences.

Get the words to work with Torrey Podmajersky

24 augusti 2023 | min

S02E02 (#312). Torrey Podmajersky, author of Strategic Writing for UX, joined us to help us get the words to work. Together with Torrey we highlight the importance of giving our work context as well as establishing a shared vocabulary.

The leader’s journey with Donna Lichaw

10 augusti 2023 | min

S02E01 (#311). Donna Lichaw takes us on another enthrawling journey in our latest podcast interview with her. This time Donna helps us understand the value of finding out your superpower and becoming a superhero. What’s all that got to do with leadership? Listen along and find out.

Season 2 update from James and Per

22 juni 2023 | min

We’ve got an update for you about season 2 of UX podcast. After our 10-year long first season, we’re soon back for season 2. August 11th 2023 will see the first episode of the new season released.

An update from James and Per

23 mars 2023 | min

We’ve got a little update for you about UX podcast. We’ve been publishing an episode every other Friday without fail for just over a decade since episode 33, which is absolutely insane. It’s a streak of 277 episodes. 554 weeks. We’ve quite recently actually surpassed 2.5 million downloads. What we’re going to do now is...

#310 Fudge design thinking with Anna Kirah

9 mars 2023 | min

Power dynamics, egos, “I know best”. The ways in which we go about solving problems need to be challenged and changed. Anna Kirah joins us to help us facilitate that change and make a move from design thinking towards transdisciplinary thinking.

#309 Container queries and design thinking

23 februari 2023 | min

Episode 309 is a linkshow. James and Per discuss two articles that have grabbed their attention – we feature articles about container queries being available to use in all major browsers and how design thinking was supposed to fix the world. Where did it go wrong?

#308 Systems thinking with Sheryl Cababa

9 februari 2023 | min

What is systems thinking and how can designers make use of it in their work? In her book Closing the loop, Sheryl Cababa lays out her answer and approach to this question. We talk to her and discuss some of the core definitions and concepts.

#307 Policy and design with Alexandra Schmidt

26 januari 2023 | min

In this conversation with Alex Schmidt, author of Deliberate Intervention, we discuss “policy” in relation to digital design and tech. We discuss how even though designers intend to do good and have a positive impact, harm can still happen as a result of our designs. We talk about how it is natural for systems to...

#306 Human centred design with Alastair Somerville (UXP Classic)

12 januari 2023 | min

We are constantly simplifying the world around us and the people within it. This is a perfectly understandable reaction to the messy things we have to work with. But with every step back we are building a wall between the user and what it is to be human. We talk to Alastair about human centred design. How...

#305 Dyscalculia and ChatGPT

29 december 2022 | min

Episode 305 is a linkshow. James and Per discuss two articles that have grabbed their attention – we feature articles about designing for people with dyscalculia and low numeracy, and How ChatGPT is blowing Google out of the water: a UX breakdown.

#304 Building a content strategy practice with Natalie Marie Dunbar

15 december 2022 | min

Getting anything up and running takes both time and planing. Content strategist Natalie Marie Dunbar joins us to talk about her content strategy practice blueprint and how it can help you when building a practice. What to do in order to avoid being an unheard and unappreciated silo as you grow from being a solo...

#303 Metacognition with Steve Fleming

1 december 2022 | min

We take a dive into neuroscience and metacognition. Thinking about thinking and thinking about other minds. We are joined by Professor Stephen Fleming, neuroscientist and author of the book Know Thyself to learn more about how our cognition works and the implications for our work as mind-creating creatives and in the development of AI.

#302 Articulating design decisions with Tom Greever (UXP Classic)

17 november 2022 | min

We talk to Tom Greever about Articulating Design Decisions. How do we talk about our designs effectively with stakeholders? Every designer has to explain (and justify) their design decisions to non-designers but what are the skills tactics and methods that are needed to pull this off in a way that opens the door for your project to create...

#301 Informed consent with Kim Foulds and Joyce Rafla

3 november 2022 | min

Informed consent is a critical part of the research process. We talk to Kim Foulds and Joyce Rafla about how they made use of videos featuring Sesame Workshop muppets to make taking a consent decision more inclusive, accessible and informed.

#300 Jokes and humour with Delia Chiaro

20 oktober 2022 | min

We’ve been tacking jokes onto the end of our shows since Episode 138. So to celebrate Episode 300, we take a look at jokes and humour. We’re joined by Professor Delia Chiaro, who has spent decades researching humour to learn more about what makes things funny and if it’s safe for us to be humorous...

#299 Best practice with Rich Brophy

6 oktober 2022 | min

“Let’s find out what’s best practice and just run with that”. That’s something many of us will recognise and have experienced. But what actually is best practice? Is it something we should follow? And can we? Rich Brophy joins us to talk about best practice and to offer some advice about what might be even...

#298 Colonised Thinking and Figma

22 september 2022 | min

Episode 298 is a linkshow. Per and James discuss two articles that have grabbed their attention – we feature articles about how car culture colonised our thinking, and how Figma is making you a bad designer.

#297 Complexity with Jonas Söderström (UXP Classic)

8 september 2022 | min

In this classic UX Podcast, Jonas Söderström joins us to talk about complexity. We like to think that we have made the world better through digitalisation, but perhaps all of the productivity gains were actually in the very early days of computing.

#296 Introvert designers with Tim Yeo

25 augusti 2022 | min

How do you make an impact as an introvert without pretending to be an extrovert? Often designers find themselves as quiet people in a noisy world, struggling in silence and being frustrated at not being heard. Tim Yeo joins us to talk about how introverted designers and design leaders can work with their introversion and...

#295 Discovery with Dan Brown (UXP Classic)

11 augusti 2022 | min

We need to ask the big hard questions at the beginning of the process so we can make good design decisions later. We talk to Dan Brown about the “discovery phase” or, as Dan suggests, the “discovery mindset”.

#294 Sitemaps

28 juli 2022 | min

Episode 294 is a linkshow. Per and James discuss two articles that have grabbed their attention – we feature articles about designing the perfect button, and how sitemaps are an essential tool in web design.

#293 Designing for stress with Katie Swindler

14 juli 2022 | min

We often find ourselves in stressful situations. Sometimes that’s expected, but sometimes it’s not. The same can be said about the things we design. Sometimes we knowingly design for stressful situations, but sometimes our designs are used (unexpectedly to us) by people while under stress. Katie Swindler, Author of Life and Death Design joins us...

#292 Product management with Christian Crumlish

30 juni 2022 | min

What is product management? And “product”? And product designers? We talk to Christian Crumlish, author of Product Management for UX People to learn more about how designers can collaboration and contribute in a product organisation.

#291 Designing elevators with Reetta Ranne and Jussi Hiltunen (UXP Classic)

16 juni 2022 | min

Lifts and elevators are things that we love to talk about in UX circles. Every elevator panel is capable of being the starting point for a user experience conversation. In this classic UX Podcast interview, we talk to Reetta Ranne and Jussi Hiltunen who, at the time of recording, were senior UX design specialists at...

#290 Web3 with Laura Kalbag

2 juni 2022 | min

Web3 is a term that’s getting a lot of attention, along with associated concepts such as blockchain, crypto, NFTs. There are a lot of concepts and phrases to understand, some of them quite technical, before we can get to the question of what benefits they can deliver. Laura Kalbag joins us to help us gain...

#289 Diagramming with Abby Covert

19 maj 2022 | min

Diagrams are everywhere and used by many people in many professions. But what is a diagram? When are they useful? And what makes a good one? Information architect and author of “How To Make Sense of Any Mess” Abby Covert joins us to talk about diagrams and diagramming – which is the topic of her...

#288 Native emojis 🐻‍❄️

5 maj 2022 | min

Episode 288 is a linkshow. Per and James discuss two articles that have grabbed their attention – we feature articles about the problems with, and the alternatives to, the term “users” plus the surprisingly complex world of emojis.

#287 Endineering with Joe MacLeod

21 april 2022 | min

Joe’s first book “Ends”, back in 2017 was focused on why we don’t do endings, and how that links into consumerism. Joe’s second book, “Endineering” is about how to actively design endings, a ‘how-to’ book for improving how products, services and consumer relationships end.

#286 Reintroduction to Information Architecture with Donna Spencer (UXP Classic)

7 april 2022 | min

We get a reintroduction to information architecture with Donna Spencer. Donna shares with us some of the methods and tools she teaches as part of her workshops as well as look at some of the challenges that information projects can throw at you.

#285 Brainstorming with Christopher McCann

24 mars 2022 | min

Why don’t we just brainstorm that? Brainstorming as a tool for ideation has a number of drawbacks, but that doesn’t mean it can’t be useful. Design leader and leadership coach Christopher McCann joins us to discuss how we can improve our innovation processes, and hold better and more inclusive creative sessions.

#284 Additive bias

10 mars 2022 | min

Episode 284 is a linkshow. Per and James discuss two articles that have grabbed their attention – we feature articles about additive bias and the current state of mobile UX.

#283 Core web vitals with Katie Hempenius

24 februari 2022 | min

Your own vital signs are your heart rate, temperature, breathing and blood pressure. These are used to help get an idea of your health, and give a “heads-up” that something is not as performing as it should be. Google has come up with its own set of web vitals to give you an idea of...

#282 Older adults and tech with Carolyn Wilson-Nash

10 februari 2022 | min

Carolyn Wilson-Nash together with Julie Tinson, both from Stirling University, published a research paper entitled ‘I am the master of my fate’: digital technology paradoxes and the coping strategies of older consumers. Carolyn joins us to talk more about her research and the impact technology has on older people’s lives.

#281 Organisational trauma with Vivianne Castillo

27 januari 2022 | min

We often think of trauma as something that individuals go through, but organisations can experience trauma too. Vivianne Castillo was part of producing a research-based report that reveals the ways that organisations respond to trauma. The report also puts forward a suggestion of how organisations can handling healing better.

#280 Ethical experimentation with Craig Sullivan

13 januari 2022 | min

Mass democratisation and access to AB test tooling has meant that hundreds of millions of experiments have been run on people, via digital products and services. Although we are not running pharmaceutical trials and tests, these experiments still raise numerous ethical issues that are shared with research or experiments in a medical scenarios. Craig Sullivan...

#279 War Stories with Steve Portigal (UXP Classic)

30 december 2021 | min

For a number of years Steve Portigal has been collecting user research war stories. The stories describe experiences researchers have had whilst doing fieldwork. Awkward, morally challenging, painful, unsuccessful.

#278 No, seriously, it’s been a year

16 december 2021 | min

Episode 278 is a linkshow. Per and James discuss two articles that have grabbed their attention – we feature articles about the era of design system in Russia and a status report on the toxicity in digital design.

#277 Business unusual with Nathalie Nahai

2 december 2021 | min

As the covid pandemic struck and upended her art school project, Nathalie Nahai showed tremendous foresight when reflecting on the societal upheaval and its implications for sustainable business practice. In her newly released book, Business Unusual, she collects and elucidates important wisdom about how to ready your work for the unavoidable changes in consumer values,...

#276 Creativity with Denise Jacobs & Chris Noessel (UXP Classic)

18 november 2021 | min

We talk to Denise Jacobs about how to banish our inner critic and remove the mental blocks that get in the way of creative thinking. We also talked about how you can improve focus and get your brain into a state where you can access creative ideas best.

#275 VR in Healthcare with Almira Osmanovic Thunström

4 november 2021 | min

Virtual reality has had its big breakthrough in the gaming world, but what applications for this technology are there in helping the wellbeing of people who are ill? Almira Osmanovic Thunström is a Business Developer and Doctoral Researcher at Sahlgrenska University Hospital. She has spent years conducting research within the fields of AI and VR...

#274 Privacy practitioners

21 oktober 2021 | min

Episode 274 is a linkshow. Per and James discuss two articles that have grabbed their attention – we feature articles about how designers should be aware of data privacy and laws, plus how causal loop diagrams are a useful tool for understanding.

#273 Purpose and thinking styles with Indi Young

7 oktober 2021 | min

“All humans are fully human, with many ways of being in the world”. Rather than study the process or solution, we should be studying humans. Indi Young, author of mental models and practical empathy, joins us to talk “purpose”.

#272 Onboarding with Krystal Higgins

23 september 2021 | min

We talk to Krystal Higgins, author of Better Onboarding, about what onboarding actually is, how to recognise it needs improvement, and what kind improvements might work.

#271 Loops, arcs, and terrain

9 september 2021 | min

Episode 271 is a slightly different linkshow based around a tweet and article by Stephen Anderson, and two related articles, discussing arcs, loops and terrain in the context of service design.

#270 Design for safety with Eva PenzeyMoog

26 augusti 2021 | min

People will abuse our products and use them for harm. It’s not an “if”. People utilise the products we help make to hurt others, to control, abuse, and stalk people in their lives. Eva PenzeyMoog joins us to talk about how we can design for safety, prevent harm before it happens, and helping survivors of...

#269 Calm technology with Amber Case (UXP Classic)

12 augusti 2021 | min

In this classic UX Podcast interview, we talk to Amber Case, author, researcher, designer and, at the time we talked to her, cyborg anthropologist. We chat about the ideas expressed in Amber’s popular TED talk “We are all cyborgs now” before turning our attention to the notion of calm technology.

#268 Managing design systems with Brad Frost

29 juli 2021 | min

Brad Frost joins us to talk about the nitty gritty of collaborating to create and manage design systems. We look back at the journey from responsive design to atomic design to design systems, and discuss the challenges with developing design systems and how important collaboration and culture are in order to succeed.

#267 UX Theatre with Tanya Snook

15 juli 2021 | min

Are we all just putting on a show? A few years ago, Tanya Snook coined the phrase UX Theatre to describe when we are just acting like we’re doing user-centred design rather than actually doing it.

#266 Target size

1 juli 2021 | min

From this summer, target size is going to become something we hear much more about. In this topic show, we look into what it is, what it means, why we’re going to start hearing more about it, and how this will impact design work (and design discussions).

#265 UX Coaching with Whitney Hess (UXP Classic)

17 juni 2021 | min

Back in 2015 we were lucky enough to meet up with Whitney Hess during her summer vacation in Sweden. In this classic episode we talk to Whitney about her journey from “producer of wireframes” to coaching UX-ers.

#264 Creating a better society with Don Norman (part 2)

3 juni 2021 | min

In the second part of our 10th anniversary interview with Don Norman, we discuss externalities, the environmental aspects of design, ethics, systems and changing design education.

#263 Creating a better society with Don Norman (part 1)

20 maj 2021 | min

In this 10th anniversary 2-part special, we are joined by Don Norman. We talk to Don about how design education needs to change so the designers of the future are better equipped to work at the crossroads of business, technology, people, society and culture.

#262 Design confidence with Kate Rutter, Kim Goodwin and Pamela Pavliscak

6 maj 2021 | min

We are joined by Kate Rutter, Kim Goodwin and Pamela Pavliscak to explore why tools, often software tools, are on everyone’s mind and how this may or may not preparing us for the demands of design in the future.

#261 Design makes the world with Scott Berkun

22 april 2021 | min

Scott Berkun joins us to talk about how design makes the world. Everything in your life has been designed by someone, and this insight is a powerful way to understand the world, and everything that happens in it.

#260 Your Grandparents’ telephone

8 april 2021 | min

Episode 260 is a linkshow. Per and James discuss two articles that have grabbed their attention – we feature articles about information architecture and following the principles that our brains expect from physical experiences, plus smart questions you should ask during job interviews.

#259 Japanese design culture with Rishma Hansil

25 mars 2021 | min

We are joined by Rishma Hansil to look at Japanese design culture and how this impacts digital design in Japan. Originally from Trinidad and Tobago, Rishma has been living and working in Tokyo for the past 4 years.

#258 Ends with Joe MacLeod (UXP Classic)

11 mars 2021 | min

We talk Closure experiences with Joe Macleod. The lack of endings was something that Joe kept noticing again and again. There are so many examples in the digital space where there wasn’t an end, or there was an expectation of controlled or ability to end – but the possibility of closure just doesn’t exist. The...

#257 1992 revisited with Ben Kraal

25 februari 2021 | min

Old research can give new insights. Ben Kraal publishes a newsletter called “1992”. In it he takes research papers from 1992 and looks them from a modern-day perspective.

#256 Touching screens

11 februari 2021 | min

Episode 256 is a linkshow. Per and James discuss two articles that have grabbed their attention – We discuss dealing with shared and public touch screens plus the trend of publishing content as newsletters.

#255 Trustworthy with Margot Bloomstein

28 januari 2021 | min

Do you trust brands? What created that trust and how is it maintained? We look at designing for trust together with content strategist Margot Bloomstein, author of Trustworthy. How does brand personality impact the user experience and how it influences our design decisions and content strategies.

#254 Sorting out this mess with Abby Covert & Andrew Hinton (UXP Classic)

14 januari 2021 | min

A conversation with information architects Abby Covert and Andrew Hinton about dealing with digital change and how to make future changes better.

#253 The state of accessibility with Derek Featherstone

31 december 2020 | min

For years, accessibility was seen as the domain of the engineer. Fixing an accessibility would be about writing code. As a maturing industry, and as we understand people with different types of disabilities, we are starting to better understand and appreciate the role of design in accessibility. Accessibility legend Derek Featherstone joins us to talk...

#252 Toxic dogmatism

17 december 2020 | min

Episode 252 is a linkshow. Per and James discuss two articles that have grabbed their attention – We discuss a number of serious issues that the design industry faces plus we take a look at “Stories” and their abundance.

#251 Multimodal design with Cheryl Platz

3 december 2020 | min

Designing for multiple forms of input and output is no easy task. The dramatic rise in the number of microphones in devices has pushed multimodal design to new levels of complexity. Cheryl Platz joins us to talk about designing in this multimodal world.

#250 Factfulness with Anna Rosling Rönnlund

19 november 2020 | min

Anna and the Gapminder foundation work to promote a fact-based worldview that everyone can understand. They want to help all of us move away from a dramatic worldview that is stressful, wrong and contributes to poor decision-making. “We realised people thought they knew what the world was like around them, but they were usually wrong.”

#249 Digital anthropology with Genevieve Bell

5 november 2020 | min

How will your design be used in 10,000 years? When we produce designs and create technical systems we rarely think in such time-frames, yet many of today’s technology includes ideas decades old, even hundreds. Anthropologist Genevieve Bell joins us to talk about digital anthropology, cyber physical systems, and the new educational needs that have arisen.

#248 Evolving organisations with Ola Berg

22 oktober 2020 | min

“This is about people. It’s about communication”, says Ola. The ways in which organisations are structured and managed are still in many ways rooted in the history of the industrial revolution. To evolve away from this requires care, being human centred and probably a disruptive event on a social level.

#247 Civic tech with Cyd Harrell

8 oktober 2020 | min

Cyd Harrell has been working with civic tech for over a decade, and has accumulated a wealth of knowledge and experience during that time. She’s gathered that experience and knowledge and created a friendly guide for those of us who work, or want to work with technology in the public sector.

#246 Developer experience

24 september 2020 | min

Episode 246 is a link show. James and Per discuss two articles that have grabbed their attention – We discuss developer experience and even “internal” developer experience plus mobile interface testing and the challenges of multi-device, multi-browser testing generally.

#245 Cognitive bias with David Dylan Thomas

10 september 2020 | min

We all have cognitive biases, flaws in our reasoning and judgement due to our personal beliefs and hidden pattens that we’ve subconsciously adopted over time. David Dylan Thomas joins us to discuss cognitive bias and how we can design for it and work with it.

#244 Icons

27 augusti 2020 | min

In this topic show dedicated to icons Per and James look at what icons are, why we, as designers, make use of them and what we can do to make them more understandable and accessible.

#243 Answering surveys with Caroline Jarrett (UXP Classic)

13 augusti 2020 | min

Form and survey specialist and author Caroline Jarrett joins us on this classic episode of UX Podcast. Unsurprisingly we chat about surveys and forms beginning with the subject’s roots in data capture and motion studies.

#242 Figure it out with Stephen Anderson and Karl Fast

30 juli 2020 | min

What does it mean to understand something? How do we take information and create understanding? We talk to with Stephen Anderson and Karl Fast and do our best to Figure It Out.

#241 Privacy privilege

16 juli 2020 | min

Episode 241 is a link show. James and Per discuss two articles that have grabbed their attention – this time the articles are about “privacy privilege” and the gulf between other professionals and web development plus how design systems haven’t perhaps delivered on the expectation to improve collaboration.

#240 Architecting the information age with Lisa Welchman (UXP Classic)

2 juli 2020 | min

In this classic UX Podcast interview we talk to Lisa Welchman about our responsibility as designers and creators of digital products, services and information.

#239 Storytelling in design with Anna Dahlström

18 juni 2020 | min

Everything is a story. Every product experience is a story. Anna Dahlström, author of Storytelling in design joins us to talk about how we can manage, choreograph and narrate that story.

#238 Embedding privacy with Tim Kariotis

4 juni 2020 | min

Tim Kariotis talks to us about privacy. What is privacy? How do we go about embedding privacy into design and understanding the privacy and social norms around information?

#237 User research during a pandemic with Mar Murube

21 maj 2020 | min

Mar Murube joins us to talk about the experience of interviewing vulnerable people during the Covid-19 pandemic and what we can do to help ourselves and those being interviewed.

#236 Designisms

7 maj 2020 | min

Episode 236 is a link show. James and Per discuss two articles that have grabbed their attention – this time the articles cover why “designisms” are a problem and how to write user research insights.

#235 Internet anxiety with David Swallow

23 april 2020 | min

What makes you anxious when using the internet? We talk to David Swallow about the ways in which websites can make us stressed, irritated and cause serious problems for people with panic and anxiety disorders.

#234 Visual thinking with Eva-Lotta Lamm

9 april 2020 | min

Eva-Lotta Lamm joins us to talk about sketching, visualising and using visualisations for uncovering and exploring problems.

#233 Usability testing with Richard Whitehand

26 mars 2020 | min

Richard Whitehand has been working hands on with usability testing for decades. He’s spent more hours than anyone we know in a usability lab testing with users. He joins us to talk about the benefits of usability testing, which are more than just discovering issues with your design.

#232 Design psychology with Amy Bucher

12 mars 2020 | min

Amy Bucher, author of Engaged – designing for behaviour change, joins us to talk about how psychology can influence the design of digital products.

#231 Writing is designing with Michael Metts and Andy Welfle

27 februari 2020 | min

Designing with words – writing is designing. We talk to Andy Welfle and Michael Metts about how you can go about applying a design methodology to your words.

#230 Growth marketing with Sara Öhman

13 februari 2020 | min

What is growth marketing? We were curious so we asked Swedish digital marketing expert Sara Öhman to join us and explain what is it and share some of the methods and processes she has in her toolbox.

#229 Just enough research with Erika Hall

30 januari 2020 | min

Six years have passed since Erika Hall published Just Enough Research. Recently she’s released an updated second edition. We took the opportunity to talk to her about her book and research.

#228 The Aesthetic-Accessibility Paradox

16 januari 2020 | min

Episode 228 is a link show. James and Per discuss two articles that have grabbed their attention – this time the articles are: The Aesthetic-Accessibility Paradox and Three Principles for Designing Machine Learning-Powered Products.

#227 Imposter syndrome with Amy Silvers & Lori Cavallucci (UXP Classic)

2 januari 2020 | min

In this classic interview from 2015, we talk to Lori Cavallucci and Amy Silvers to learn more about imposter syndrome – what is it and how it effects us. Why does our branch in particular seem to suffer from it? What can we do to deal with it and can it be a good thing...

#226 Improv with Mike Gorgone

19 december 2019 | min

How is improvisation, or improv as it’s known, be relevant to those of us working with UX? Mike Gorgone joins us for an entertaining look into how it’s useful and how you can practice it.

#225 Indistractable with Nir Eyal

5 december 2019 | min

Nir Eyal joins us to discuss some of the ideas and topics covered in his two books, Hooked and Indistractable.

#224 The business value of design with Jeanne Liedtka

21 november 2019 | min

Jeanne Liedtka, author of multiple books around design thinking and organic growth, was visiting Stockholm and we had the opportunity to talk to her in person about design thinking and the business value of design.

#223 Cross disciplinary collaboration with Becki Hyde

7 november 2019 | min

Becki Hyde, Design Practice Lead at Pivotal, joins us to talk about how to make “Magic with Cross-Disciplinary Collaboration”. Collaborating by actually working together and creating a balanced team with design, product Management and developers.

#222 Sense and respond with Jeff Gothelf and Josh Seiden

24 oktober 2019 | min

Josh Seiden and Jeff Gothelf have together written the books Lean UX and Sense and Respond. We learn how they used their own methods to develop their second book based on the feedback from their first.

#221 Decision systems with Kim Goodwin

10 oktober 2019 | min

Kim Goodwin, three-time guest on UX Podcast and a person we have huge amounts of respect for joins us at From Business To Buttons to talk about decision systems – Design systems are often a good investment, but do they give the highest rate of return? No says Kim, changing how we make decisions gives...

#220 Positive user experience

26 september 2019 | min

Episode 220 is a link show. James and Per discuss two articles that have grabbed their attention – this time the articles are: version 2 of the Lean UX Canvas, and how a positive user experience could increase conversions.

#219 Facilitating structures with Stephen Anderson

12 september 2019 | min

How do i facilitate someone’s discovery? Stephen Anderson has a passion for learning, teaching and facilitating and helps us in this episode think about how we can help both ourselves and others along their journey as a designer.

#218 Feedback with Claire Lew

29 augusti 2019 | min

The Feedback loop – it’s not just about giving, but also about asking, receiving and acting on the feedback you’ve been given. Claire Lew joins us to share how we can create a culture of feedback.

#217 Randomness with Chris Noessel

15 augusti 2019 | min

Chris Noessel, UX veteran and many-time UX Podcast guest, joins us at From Business To Buttons to talk about randomness – a broad philosophical topic with a rich history and some interesting applications for creativity and design.

#216 Make it so with Nathan Shedroff and Chris Noessel (UXP Classic)

1 augusti 2019 | min

In this classic episode, Nathan Shedroff and Christopher Noessel, authors of Make It So, join us to talk about interaction design lessons from science fiction. For a number of years Nathan and Chris have been collecting and investigating interfaces seen and used in science fiction, that research has now made it into book form.

#215 Machine learning with Daryl Weir

18 juli 2019 | min

People worry that machines are going to get too smart. The bigger problem right now is that they aren’t smart enough. Daryl Weir, mathematician and data scientist joins us to talk about machine learning and AI.

#214 Lost in translation

4 juli 2019 | min

Episode 214 is a link show. James and Per discuss two articles that have grabbed their attention – this time they’re a research paper about a large scale accessment of dark patterns used on shopping websites, and the story of a health platform roll-out in Denmark.

#213 Spacesuit design with Lindsey Aitchison

20 juni 2019 | min

Lindsey Aitchison, spacesuit designer at NASA, joins us at From Business To Buttons to talk about the challenges and process of designing the equipment astronauts need to wear in order to survive and work in space and other extra-terrestrial environments.

#212 Continuous learning with Kate Rutter

6 juni 2019 | min

How can we stay up-to-date in a world constantly in flux? Kate Rutter, designer, teacher and co-host of What Is Wrong With UX joins us to talk about how to embrace continious learning and personal growth.

#211 Disruptive design patterns with Laura Kalbag

23 maj 2019 | min

Laura Kalbag, author of Accessibility for Everyone, joins us at From Business To Buttons to talk about accessibility and also disruptive design patterns.

#210 Embedding service design with Marc Stickdorn

9 maj 2019 | min

Marc Stickdorn, co-author of This Is Service Design and This Is Service Design doing, joins us at From Business To Buttons to talk about how to get service design truly embedded in organisations.

#209 Paper prototypes

25 april 2019 | min

In April 2019 the Interaction Design Foundation tweeted an article from their archives about rapid prototyping. Attached to the tweet was a short video of someone demonstrating a paper prototype. The response, mainly to the video clip, divided the design world in two. It was either “waste of time!” or “fantastic!”.

#208 Your next UX job with Jessica Ivins

11 april 2019 | min

Preparing for your next job is like saving for retirement says Jessica Ivins. Start putting yourself out there ahead of time, thinking about what you would like your next job to be and do a little bit to prepare on a regular basis.

#207 Designing voice interfaces with Ben Sauer

28 mars 2019 | min

We have high expectations for voice interfaces, after all we’ve been talking since birth. It’s natural and nuanced. Ben Sauer joins us to help us navigate the complex world of designing for voice.

#206 The build trap with Melissa Perri

14 mars 2019 | min

The build trap is something many organisations fall into. Building features for the sake of building them. Melissa Perri, author of Escaping the build trap joins us to talk about what organisations and product managers can do to avoid it.

#205 Evil genius

28 februari 2019 | min

Episode 205 is a link show. James and Jonas discuss three articles that have grabbed their attention – this time they’re about how lying can make you creative and when (and how) to do user research.

#204 Designing with sound with Aaron Day

14 februari 2019 | min

Designing sound – or perhaps designing with sound. Sound is part of the user experience and can be added and removed, and in both situations sound needs to be considered and designed. James and Danwei extract some wisdom from audio experience designer Aaron Day, co-author of Designing With Sound along with Amber Case.

#203 Ten year challenge with Bruno Figueiredo

31 januari 2019 | min

The #10yearchallenge involves posting a photo of yourself from 2009 along with a present day photo. We have our own UX Podcast version for you. We look back to UX in 2009 and look forward to what the state of UX could be in 2029. To help look back and speculate, Per and James are...

#202 Digital places with Jorge Arango

17 januari 2019 | min

Physical places and digital places. Together with Jorge Arango Lisa and James discuss concepts from the physical world of architecture and buildings and apply them to the world of digital design.

#201 Consistency

3 januari 2019 | min

Episode 201 is a link show. James and Per discuss two articles that have grabbed their attention – this time they’re about Consistency in design and polarity mapping.

#200 Retrospective with James Royal-Lawson & Per Axbom

20 december 2018 | min

200 Episodes! Almost 5 days of podcast content recorded over 7 and a half years. To celebrate this milestone, Lisa Welchman and Anna Dahlström host this special episode of UX Podcast. Their guests in Episode 200 are podcasters, designers and web geeks James Royal-Lawson and Per Axbom.

#199 Physical prototypes with Kathryn McElroy

6 december 2018 | min

Prototyping doesn’t need to be limited to screens and pages. Making physical prototypes with electronics isn’t as complicated as it perhaps sounds. Kathryn McElroy joins us to talk about being a multi-modal designer, bridging the gap between physical and digital, you can think beyond the screen and consider the experience from a broader perspective.

#198 Connected content with Carrie Hane

22 november 2018 | min

Given the benefits of producing content first, why do we still usually leave it to last? Carrie Hane ,co-author of Designing Connected Content, joins us to talk about how we can work smarter and better with producing – designing – content.

#197 Mental health with Jennifer Akullian

8 november 2018 | min

Mental health is something that isn’t discussed openly at the workplace. The tech industry has a higher rate of mental health issues than many other industries. Stress, burn-out, bipolar disorder, depression, anxiety. We talked to Jennifer Akullian, psychologist, coach and former mental health practitioner.

#196 Accessibility for designers

25 oktober 2018 | min

Accessibility and inclusive design is something we’ve regularly mentioned during the years, but we’ve never had a dedicated show about accessibility in general. We talk about what accessibility means for UX designers and what you can, and should do to make the websites and apps you design more accessible and inclusive.

#195 Infused design with Jared Spool

11 oktober 2018 | min

Imagine you could just draw a concept on a whiteboard and everyone just got it and got on with it. That’s what a design infused organisation looks like. Jared Spool joins us to talk about the growth stages understanding and the growth states of UX in organisations. Our job as design leaders is to help...

#194 Research on the fly with Cyd Harrell

27 september 2018 | min

Cyd Harrell has done all kinds of user research. At the beginning of this episode Cyd tells us of the time she live streamed a user interview from a vehicle while the participant was using a mobile device whilst driving. There are times where a user researcher really does need to be fearless.

#193 Designing democracy with Dana Chisnell

13 september 2018 | min

“Voting in American is hard. There are far more steps than people realise” said Dana Chisnell. We talk to Dana about democracy as a design problem. We look at how the design of civic engagement impacts on both registration and participation and how that impact varies for burdened and privileged voters.

#192 Values are the experience with Kim Goodwin

30 augusti 2018 | min

Organisational culture – or values – is our design medium rather than pixels or code. Kim Goodwin joins us on the back of her UXLx 2018 talk “Values are the experience” to discuss how we can enable organisations to make the decisions that allow great UX to happen.

#191 Ergonomics with Kevin Cannon

16 augusti 2018 | min

By and large our focus in recent times has been on websites and apps, but increasingly we are going to be asked to design things in physical contexts; terminals, IoT devices, lifts. We talk to Kevin Cannon about ergonomics and UX design – The meeting point of traditional UX and industrial design.

#190 Thinking in triplicate

2 augusti 2018 | min

Episode 190 is a link show. James and Per discuss two articles that have grabbed their attention.

#189 Contrasting design worlds with Namrata Mehta

19 juli 2018 | min

Namrata Mehta is a design researcher and innovation consultant, focused on bringing user-centered approaches to public service delivery in emerging economy contexts. We talk to Namrata about the challenges of working with UX within the context of a country with vast social inequality.

#188 Designing elevators with Reetta Ranne and Jussi Hiltunen

5 juli 2018 | min

Lifts and elevators are things that we love to talk about in UX circles. Every lift seems able to become the starting point for a user experience conversation. To answer all the questions we have about elevators we talk to Reetta Ranne and Jussi Hiltunen who are senior UX design specialists at KONE in Finland.

#187 Jobs to be done with Tony Ulwick

21 juni 2018 | min

Jobs to be done is a tool that comes up regularly in UX circles. But exactly what is it? We talk to Tony Ulwick, author of Jobs to be Done: Theory to practice. The framework helps to break down the job that customers want to get done into discrete steps, then help develop ways to...

#186 Augmented reality with Boon Sheridan

7 juni 2018 | min

In the summer of 2016, Boon Sheridan started noticing people gathering outside his home, staring at their phones. Pokemon Go had launched and Boon’s converted church was a Gym. This was Boon’s introduction to the game and how it made use of Augmented Reality.

#185 Gaming behaviour with Kellee Santiago

24 maj 2018 | min

Kellee Santiago said that when making Journey they wanted to “make a game that creates a renewed sense of faith in humanity”. They wanted to make a game that was inclusive and was appealing to people who perhaps didn’t normally play video games.

#184 Accreditation with Zoe Rose

10 maj 2018 | min

“If it sounds like I am saying that design is not a profession, then yes – that is exactly what I am saying. We are not. Without a code of ethics and a body to enforce it, we’re barely even a trade. Maybe less – most trades have accreditation or at least licensing.” Zoe Rose joins...

#183 Meeting design with Kevin Hoffman

26 april 2018 | min

“When I first joined the workforce, I was unprepared for how much of my work would be dependent upon the success or failure within meetings”. Kevin Hoffman has been both fascinated and frustrated by meetings throughout his career. Meetings are part of your job, like it or not.

#182 Semantic building blocks

12 april 2018 | min

Episode 182 is a link show. James and Per discuss two articles that have grabbed their attention.

#181 Product strategy with Richard Banfield

29 mars 2018 | min

“Product strategy is a product of product vision” says Richard Banfield. In this show Richard shares his thoughts on product strategy, the sharing of language and culture within a team, the importance of psychological safe space, product team challenges, distributed teams, and the value of making mistakes.

#180 Mobile frustrations with Lina Hansson

15 mars 2018 | min

What frustrates people when using mobile sites? Lina Hansson is a conversion specialist at Google. Recently Google has tested almost 500 websites in retail, travel and finance verticals across Europe, the Middle East and Africa on mobile. Lina talk to us about what they discovered and what we can do make mobile sites less frustrating...

#179 Net Promoter Score with Jared Spool

1 mars 2018 | min

“NPS is the KFC of satisfaction scores – it’s everywhere and not good for you”. Jared Spool isn’t a fan of Net Promoter Scores. They are a poor metric, weirdly calculated and easily gamed. Jared says we need to stop using NPS and pay attention, proper attention to our customers.

#178 Games user research with Veronica Zammitto

15 februari 2018 | min

Game UX – doing research for video games. It’s a relatively young field, coming to the forefront of the gaming industry during the last 5-10 years. We talk to former psychologist Veronica Zammitto who is now the Director of UX research at gaming giant EA.

#177 GDPR with Heather Burns

1 februari 2018 | min

On May 25, 2018, GDPR comes into effect throughout the EU. Heather Burns joins us to help us understand the implications.

#176 The insane growth of UX

18 januari 2018 | min

Episode 176 is a link show. James and Per discuss two articles that have grabbed their attention.

#175 Human centred design with Alastair Somerville

4 januari 2018 | min

#174 UX Panel game – without hesitation, repetition or deviation

21 december 2017 | min

UX Podcast Panel game. Inspired by the legendary panel game devised by Ian Messiter we bring you a UX Podcast Christmas Special. We try to speak uninterrupted for 60 seconds about a given UX related subject.

#173 Building a team with Alissa Briggs

7 december 2017 | min

Alissa Briggs has mastered design leadership. We talked to her during EuroIA in Stockholm where she had held a presentation entitled Race to the Top: Building Skyscrapers & Design Teams that Soar. In this interview Alissa shares her experiences of – and processes for – running, building and managing a design team.

#172 Re-branding with Jon Bergsman

23 november 2017 | min

After over 6 years, UX Podcast is re-branding. Updating or changing your brand doesn’t happen in a vacuum, it impacts everything, including the user experience – but that impact is, in our experience, often overlooked or underplayed. We talk to Jon Bergsman, founder of WDW Creative who have been working with us and our new...

#171 Surviving UX with Eric Reiss

9 november 2017 | min

IA, IxD, SEO – all of these and more come under the canopy of UX. “I don’t think any of us can truly call ourselves UX designers, although that’s a very convenient title” said Eric Reiss towards the beginning of our conversation. The environment we work in and the way in which we communicate what...

#170 Discovery with Dan Brown

26 oktober 2017 | min

We need to ask the big hard questions at the beginning of the process so we can make good design decisions later. We talk to Dan Brown about the discovery phase or perhaps as Dan suggests the discovery mindset.

#169 Reintroduction to Information Architecture with Donna Spencer

12 oktober 2017 | min

#168 Articulating more design decisions with Tom Greever

28 september 2017 | min

2 years since Tom’s book Articulating Design Decisions was released we catch up with him again and ask what he’s learnt – is there anything he would now do differently? What have readers of the book found challenging?

#167 As a user…

14 september 2017 | min

Episode 167 is a link show. James and Per discuss three articles that have grabbed their attention.

#166 Oblivious design

31 augusti 2017 | min

Per recently launched a service called DickPicLocator to highlight not only the bullying and abuse many people face through digital media, but also the amount of data that we are (often unwittingly) sharing.

#165 Enterprise stories with Donna Lichaw

17 augusti 2017 | min

Donna Lichaw returns to UX Podcast for another chat, this time we focus on how stories could be used when working with Enterprise UX. Donna is the author of The User’s Journey. In the book Donna explains the idea of storymapping. How, when, and why to use narrative structure in your design work.

#164 Engaging with compassion with Eric Meyer

3 augusti 2017 | min

Through his own tragic experience after the death of his young daughter Rebecca to cancer, Eric Meyer explains to us how the ideal outcome we design for isn’t the only outcome. We need to use our design skills to humanise the web.

#163 Design systems with Jina Anne

20 juli 2017 | min

Jina Anne joins us to talk design systems. Jina has for a number of years worked as the lead designer with the Lightning Design System at Salesforce and has been working with style guides since 2004. We dive right in and ask what a design system. How do you make sure people stick to the...

#162 Co-creation and an army of partners with Katie Dill

6 juli 2017 | min

Katie Dill, Director of Experience Design at Airbnb, joined us in the Green Room at From Business To Buttons. A journey is both offline and online. It all comes together in the user experience – but what happens when you, as a UX designer, can’t control it all?

#161 Get people to Take action with Susan & Guthrie Weinschenk

22 juni 2017 | min

Susan and Guthrie Weinschenk work together as The Team W. They like to take behavioural economics, neuroscience and behavioural psychology; combine them, and apply them to design. We chatted to them after the Stockholm leg of their “How to get people to take action” workshop tour.

#160 I need more sleep 💤

8 juni 2017 | min

Episode 160 is a link show. James and Per discuss three articles that have grabbed their attention. Article one is Emojis: Tools for Emotions Communicating affect in text messages by Monica Riordan “Being unbound by linguistic rules, they engage a user in considering the vast potential emojis have in communication.” The second article we discuss is...

#159 Politics or design? with Mike Monteiro

25 maj 2017 | min

We locked Mike Monteiro in a room at From Business To Buttons here in Stockholm and had a chat. “So, do you want to talk about design or politics?” That was the question that Mike posed to the audience at the start of his presentation earlier in the day. So we asked Mike the same....

#158 Shoot for The Moon with Jaime Levy

11 maj 2017 | min

Jaime Levy, author of UX Strategy joined us in the green room at From Business To Buttons. We talked about Jaime’s Hyperloop study – the personal journey that led her there and why. Andy Warhol, Steve Jobs, Elon Musk. We talk about the importance of having mentors and heroes no matter where you are on...

#157 Listener phone-in (part 2)

4 maj 2017 | min

James, Per and Danwei were gathered in Studio Axbom to take questions from you, the listeners, in the 9th UX Podcast Listener phone-in. This is part 2 of the highlights we’ve extracted the 2-hour live session.

#156 Listener phone-in (part 1)

27 april 2017 | min

James, Per and Danwei were gathered in Studio Axbom to take questions from you, the listeners, in the 9th UX Podcast Listener phone-in. This is part 1 of the highlights we’ve extracted the 2-hour live session.

#155 Channels of misinformation with Alan Cooper

13 april 2017 | min

How are designers tackling the idea of ethics? We start the episode with Alan using politics and democracy as a vehicle for highlighting the importance of ethics in our work as digital practitioners and the massive impact our work has on the world. We are the creators of the channels of misinformation and we can...

#154 Closure experiences with Joe Macleod

30 mars 2017 | min

#153 Ruthless Prioritisation

16 mars 2017 | min

Episode 153 is a link show. James and Per discuss three articles that have grabbed their attention.

#152 Shortcuts

2 mars 2017 | min

We take a deep dive into Keyboard shortcuts, or hotkeys in this topic show. We dig into how to decide and design what keyboard shortcuts to have in your web app. What are keyboard shortcuts? Are they the same thing as Accesskeys? What standards and conventions are there to follow? What are shortcut no-nos we...

#151 Liminal thinking with Dave Gray

16 februari 2017 | min

Dave Gray wants to change the way you think. By changing the way you think you can achieve the change you want says Dave. His latest book Liminal Thinking gives you a set of principles and practices to follow. Liminal Thinking is “the art of creating change by understanding, shaping, and reframing beliefs”. We talk...

#150 Dark Patterns with Harry Brignull

2 februari 2017 | min

Harry Brignull joins us to talk about “dark patterns”. Harry coined the phrase back in 2010 to describe the design patterns used on websites to deliberately trick us into doing something.

#149 War Stories with Steve Portigal

19 januari 2017 | min

#148 Lostness

5 januari 2017 | min

Episode 148 is a link show. James and Per discuss three articles that have grabbed their attention. The first article is Decision Frames: How Cognitive Biases Affect UX Practitioners. Kathryn Whitenton explains how we are all vulnerable to cognitive biases and the way in which we frame our problems can bias our design decisions. Article...

#147 Listener phone-in (part 2)

29 december 2016 | min

This is part 2 of highlights from our 8th UX Podcast Listener phone-in. On a dark December afternoon James, Per and Danwei gathered in Studio Axbom to chat and take calls from you, the listeners for a 2-hour live show. We discuss living in a VR world, chatbots and suicide prevention, mentoring and getting into...

#146 Listener phone-in (part 1)

22 december 2016 | min

James, Per and Danwei open the video channels for the 8th UX Podcast Listener phone-in. On a dark December afternoon gathered in Studio Axbom to chat and take calls from you, the listeners. This is part 1 of the highlights we’ve extracted the 2-hour live session. We discuss sketching for unusual environments, working backwards, designing...

#145 Complexity with Jonas Söderström

8 december 2016 | min

Jonas Söderström joins us to talk about complexity. We like to think that we have make the world better through digitalisation, but perhaps all of the productivity gains were actually in the very early days of computing. We hear of the Productivity paradox, the tendency for Feature creep and how we should be pulling down...

#144 Anticipatory design & cross-channel ecosystems with Sarah Doody & Andrea Resmini

24 november 2016 | min

Sarah Doody joined us to talk about anticipatory design. What if we didn’t need to find and search through information to help us make decisions. What if instead, information came to us at the right time and with the right context? Professor Andrea Resmini discusses mapping cross-channel ecosystems. We asked Andrea to explain what cross-channel ecosystems...

#143 Chatbots & emotional data with Daniel Harvey & Pamela Pavliscak

10 november 2016 | min

In a chat based world, the words are the UI. Rather than tapping or clicking, we’re writing and responding. Daniel Harvey talked to us about chatbots and AI and how we are heading for a future where appstores are going to be replaced by botstores.

#142 Presumptive design & Explaining yourself with Leo Frishberg & Lou Rosenfeld

27 oktober 2016 | min

We don’t generally have a problem considering objects from the past. Speculating about what they are and how they might have been used. We could look at artefacts from the future in a similar manner. We talk to Leo Frishberg about presumptive design and how you can use that as a provocative design research tool.

#141 The death of web design

13 oktober 2016 | min

Episode 141 is a link show. James and Per discuss three articles that have grabbed their attention. Design standards, form validation, and prototyping with chatbots.

#140 Storymapping with Donna Lichaw

29 september 2016 | min

Donna Lichaw is the author of The User’s Journey. In the book Donna explains the idea of storymapping. How, when, and why to use narrative structure in your design work. During our chat we learn more about narrative structure, storymapping, “origin stories” and how brand stories and storymapping are connected.

#139 Education & Leadership with Evgenia Grinblo & Melissa Perri (Part 2)

22 september 2016 | min

In part 2 of our two part chat with Melissa Perri and Evgenia Grinblo about education and leadership, we ask why are we doing all this stuff? The importance of metrics, incentives and leadership. Caring about your team and keeping them on track.

#138 Education & Leadership with Evgenia Grinblo & Melissa Perri (Part 1)

15 september 2016 | min

We found ourselves talking separately to Melissa Perri and Evgenia Grinblo about education within the UX and design industry. So we brought them both into the same room and pressed record.

#137 Design leadership with Andy Budd

1 september 2016 | min

We talk to Andy Budd about design leadership. As our relatively young industry matures and expands, many people are moving from being UX practitioners to being UX leaders, or design leaders.

#136 Creativity with Denise Jacobs & Chris Noessel

18 augusti 2016 | min

“Unfold your brain – Skyrocket your creative ability” was the title of Denise Jacobs’s highly interactive workshop at UXLx this spring. We talked to Denise about how to banish our inner critic and the mental blocks that get in the way of creative thinking. We also talked about how you can improve focus and get your brain into a...

#135 Asian e-commerce & Object Oriented UX with Stephanie Rieger & Sophia Voychehovski

4 augusti 2016 | min

We live in a bit of a western-world UX-bubble. Stephanie Rieger joined us in the first half of this episode to give us a glimpse into how things are in Asia. Amongst other things we talk about social media as an eCommerce platform and the dominance of marketplaces.

#134 Material design with Richard Fulcher

21 juli 2016 | min

Since its launch in 2014, Google’s design framework – Material Design has been gathering momentum and spreading beyond its original focus of mobile applications.

#133 Animation and Fairytale UX with Val Head & Per Axbom

7 juli 2016 | min

At UXLx James and Per both attended Val Head’s workshop to learn more about animation in online interfaces. The workshop gave us some excellent examples and Val had us experiment with prototyping animation. In this interview we learn a bit more about animation best practices and how animation for example can help with spatial orientation, feedback...

#132 Listener phone-in

23 juni 2016 | min

James, Per and Danwei open the video channels for the 7th UX Podcast Listener phone-in. On a warm Friday afternoon in June we took questions and calls from listeners. We’ve extracted some highlights from the 2-hour live session and condensed them into this regular 30 minute episode. The topics covered in this listener phone-in were: Guerrilla research, ridiculous...

#131 Ranch stories with Alan Cooper (Part 2)

16 juni 2016 | min

Alan Cooper was the closing keynote on the speaker day at UXLx 2016. Alan, the creator of visual basic and co-founder of design agency Cooper, hasn’t made so many public appearances in recent years. Instead he’s been concentrating on running Monkey Ranch – his farmstead in the hills of Petaluma, California. In part two of our two-part interview, Alan discusses...

#130 Ranch stories with Alan Cooper (Part 1)

9 juni 2016 | min

#129 Beyond user research with Lou Rosenfeld

26 maj 2016 | min

We talk to Lou Rosenfeld about the 4th edition of Information Architecture (“The Polar Bear book”) and how the fields of IA and UX have evolved over the years since the book first came out. We also talk about going beyond user research and the importance of combining your research with other data points.

#128 Occupational challenges

12 maj 2016 | min

In our listener survey we ask the question: What is the biggest occupational challenge facing you right now? Over the past few surveys we’ve gather quite a number of responses to that question. In this episode we take a look at some of the challenges you say that you face, and even try to give some...

#127 The Compassion Team

28 april 2016 | min

A linkshow. James and Per discuss three articles that have grabbed their attention. The first article is Users always choose the path of least resistance by Paul Boag. Paul says that users will always take the easy option so to maintain a competitive advantage, we need to focus on simplicity. The second article is Transitions...

#126 Design doing with Don Norman (Part 2)

21 april 2016 | min

Don Norman is without a doubt one of the most influential voices within the UX and design industry and also the cognitive sciences. Don produced some of the earliest literature about human-centered design within the digital space – he also coined the term “user experience” whilst working at Apple. In part 2 of our conversation with...

#125 Design doing with Don Norman (Part 1)

14 april 2016 | min

#124 Listener phone-in (Part 2)

7 april 2016 | min

James, Per and Danwei open the video channels for the 6th UX Podcast Listener phone-in. We’ve pulled out the highlights from the live session and made them into 2 separate episodes.

#123 Listener phone-in (Part 1)

31 mars 2016 | min

James, Per and Danwei open the video channels for the 6th UX Podcast Listener phone-in. On a Friday afternoon in March we took questions and calls from listeners. We’ve pulled out the highlights from the live session and made them into 2 separate episodes. The topics covered in part 1 of this two-part phone-in are AI,...

#122 Calm technology with Amber Case

17 mars 2016 | min

We talk to Amber Case, cyborg anthropologist and UX designer. We chat about the ideas expressed in Amber’s popular TED talk “We are all cyborgs now” before turning our attention to the notion of calm technology.

#121 Agentive technology with Chris Noessel

3 mars 2016 | min

Spawned from his keen interest in sci-fi interfaces Chris Noessel is passionate about the concept of agentive technology; computers doing things on our behalf. Computers may do things we don’t want to do or ourselves, things we don’t know how how to do or things we’ve never done before. The trick of course is for...

#120 Product management & UX with Melissa Perri

18 februari 2016 | min

Melissa Perri has a background as both a product manager and a UX-er. We learn more about the overlap between the two disciplines and discuss some of the issues surrounding their convergence. Melissa also shared some advice about applying lean methodologies to your organisation including working with hypotheses and building to learn.

#119 Articulating design decisions with Tom Greever

4 februari 2016 | min

#118 Inclusive design with Sara Lerén

21 januari 2016 | min

Sometimes we just run on auto-pilot. Male and Female. Two genders. His and Hers. A simple, polarised, view. When gender is implemented this way in websites and apps, it can not only lead to individuals feeling excluded but also cause emotional distress. We talk to Sara Lerén about being inclusive – how we can kick old...

#117 Designing with Images

7 januari 2016 | min

It’s so easy to add a little rectangle to a wireframe, but what are the consequences of adding an image to your design? Are images good or bad for UX? How can we improve our design processes so that we take the impact of images properly into account? In this topic show Per and James look into...

#116 Christmas Listener phone-in

24 december 2015 | min

James, Per and Danwei Tran Luciani open the video channels for the 5th UX Podcast Listener phone-in. The theme for this phone-in is The Demise of UX. Our guests in this Christmas phone-in ended up being James Mole McConnell, Craig Sullivan and Mike Atherton.

#115 The utility of UX

10 december 2015 | min

A linkshow. James and Per discuss three articles that have grabbed their attention.

#114 Zero UI with Andy Goodman

26 november 2015 | min

One of the problems with user interfaces is that it often feels like we’re serving the machines rather than them serving us. They demand so much care and need so much attention. We are joined by Andy Goodman to talk about Zero UI and the challenges that lie ahead for us in regard to user interfaces. The movement...

#113 Interacting with Jim Kalbach, Vanessa Kirby, Craig Sullivan & Sofia Hussain

12 november 2015 | min

The second of our two shows featuring interviews from Interact London 2015. We talk to Jim Kalbach, Vanessa Kirby, Craig Sullivan and Sofia Hussain.

#112 Brain food with Steve Portigal, Pete Trainor & Anjan Chatterjee

29 oktober 2015 | min

Our first of two shows featuring interviews from Interact London 2015 has a bit of a brain-related theme to it. We talk to Steve Portigal about mindfulness, self-insight and presence and how these impact on your work as a designer.

#111 Meta moments

15 oktober 2015 | min

A linkshow. James and Per discuss three articles that have caught their attention. The first article is Who Needs UX Strategy by Paul Bryan. Secondly we look at 7 things that make it harder to manage your multinational websites by Lise Bissonnette Janody. Last but not least we discuss Meta-moments, thoughtfulness by design by Andrew Grimes...

#110 UX Coaching with Whitney Hess

1 oktober 2015 | min

We were lucky enough to meet up with Whitney Hess during her summer vacation in Sweden. We talk to Whitney about her journey from “producer of wireframes” to coaching UX-ers. How to you design yourself? How do you give yourself permission to do your best work? “You need to stop doing the things you don’t want...

#109 UX Strategy with Simon Norris

17 september 2015 | min

Simon Norris, CEO of Nomensa joins us to chat about UX strategy. We look back over how digital has matured during the last 15 years and how the world today is so utterly different to how we thought it would be back then. Simon differentiates between micro and macro UX and explains how UX by...

#108 Listener phone-in special

10 september 2015 | min

“Thank you for ginning us!” In the style of a radio phone-in, James and Per open the door and invite in you, the listener. Our guests in our fourth listener phone-in ended up being Heather Burns, Simon Kemp, and Artem Pereverzev.

#107 Architecting the information age with Lisa Welchman

3 september 2015 | min

Lisa Welchman was the opening speaker on the conference day of UXLx 2015. She posed the question Are we Architecting the Information Age? We talk to her about our responsibility as designers and creators of digital products, services and information. We discuss the need to take a holistic view and have the confidence to stand up for what we...

#106 Imposter syndrome with Amy Silvers & Lori Cavallucci

20 augusti 2015 | min

Many of us suffer from imposter syndrome. Everyone else is better than me. This was just luck. Good timing. Soon they’re going to find out that I’m faking it. We talk to Lori Cavallucci and Amy Silvers to learn more about what is it and how it effects us. Why does our branch in particular...

#105 Content, sensory experiences & linked data with Nicole Fenton, Alastair Somerville & Mike Atherton

6 augusti 2015 | min

A triple set of interviews with Nicole Fenton, Alastair Somerville and Mike Atherton recorded at UXLx 2015. Nicole is an editor, writer, content strategist. Alastair is a specialist in sensory cognition and accessibility. Mike is a user experience designer and information architect.

#104 Sorting out this mess with Abby Covert & Andrew Hinton

23 juli 2015 | min

A conversation with Abby Covert and Andrew Hinton about dealing with digital change. Recorded at UXLx 2015. Abby is an independent information architect and author of How to Make Sense of Any Mess. Andrew is also an information architect and author of Understanding Context.

#103 What is Zero UI?

9 juli 2015 | min

A Linkshow. James and Per discuss three recent articles they have found on their digital travels. Our first article is Designing with Analytics by one of our previous guests Pamela Pavliscak. Hands on advice for using web analytics for research. Our second article is What is Zero UI? John Brownlee’s Coverage of Andy Goodman‘s talk...

#102 Story mapping & analytics with Adrian Howard & Mike Beasley

25 juni 2015 | min

Interviews with Adrian Howard and Mike Beasley recorded at UXLx 2015. Adrian regularly teaches and speaks on integrating Lean, UX and Agile methods and Mike is the author of Practical Web Analytics for User Experience.

#101 Magical UX with Josh Clark & Stephen Hay

11 juni 2015 | min

An interview with Josh Clark and Stephen Hay recorded at UXLx 2015. Josh is the man behind Big Medium, formally Globalmoxie, and was the closing keynote speaker at UXLx. Stephen Hay is the author of Responsive Design Workflow, designer, developer and magician.

#100 James & Per sing happy birthday

28 maj 2015 | min

Happy 4th Birthday UX Podcast! We happen to turn 4 at the same time as reaching the milestone of 100 episodes. In this birthday special we really do sing happy birthday, then we invite you to join us on a trip down memory lane.

#99 James & Per hide their hamburgers

14 maj 2015 | min

Three articles stumbled upon recently by James and Per are up for discussion in this Link Show. First up – Why It’s Totally Okay to Use a Hamburger Icon. Or rather, why you should support top tasks with your designs. Second – Content first design. Using content prototypes to perfect your content. Third and finally –...

#98 James & Per at From Business To Buttons 2015

30 april 2015 | min

UX Podcast attended the biggest UX conference in Sweden to date with over 850 attendees. “From Business To Buttons” was held on 21 April 2015. We managed to talk to three of the speakers on the day: Pamela Pavliscak, Cindy Alvarez and Mike Monteiro. To round up the day we were joined by Ben Sauer, UX Designer at Clearleft.

#97 James & Per & Joe peel onions

16 april 2015 | min

We talk to Joe Leech about psychology for designers and bullshit science. We debunk some myths and “rules” that come across as truths.

#96 James & Per give micro-feedback

2 april 2015 | min

Episode 96 is a linkshow. James and Per discuss three articles they’ve stumbled upon whilst roaming the internet.

#95 James & Per & Ethan are responsive

19 mars 2015 | min

The father of the term Responsive Web Design, Ethan Marcotte, joins us for a chat. We talk, naturally, about responsive web design. How it came about, where it is today and where it’s heading.

#94 James & Per & You

5 mars 2015 | min

In the style of a radio phone-in, James and Per open the door and invite in you, the listener. Our guests in our third listener phone-in ended up being James Buller, Jesper Bylund, Dan Turner, and Tim Wright.

#93 James & Per & Kim plan their journey

19 februari 2015 | min

We’re joined by Kim Goodwin author of Designing for the digital age and UX executive at both PatientsLikeMe and Cooper. We dive into the merits of journey mapping. What it is and how it can be useful.

#92 James & Per & Lisa manage chaos

5 februari 2015 | min

Lisa Welchman, from Active Standards, joins us to talk about digital governance. How to manage the chaos and put a digital governance framework in place.

#91 James & Per & Aimee get automated

22 januari 2015 | min

Automated marketing. The marketeer’s dream. What is it, and how does this impact UX? Aimee Ravacon from Specopssoft shares her experiences after successfully implementing marketing automation into her organisations’ digital marketing.

#90 James & Per are not robots

8 januari 2015 | min

Episode 90 is a link show. James and Per discuss three articles they’ve stumbled upon whilst roaming the internet. First – Under-resourced and isolate: who would be a digital marketing manager? It’s complex and get more complex by the day. Second – The Seven Most Important UI and UX ideas of 2014. A retrospective look back...

#89 James & Per want a car not a skateboard

25 december 2014 | min

How do you build a minimum viable product? Inspired by a Twitter conversation, we talk to Russ Unger, Stephen Anderson and Jeff Gothelf about what MVP is, what it isn’t. Does it cause more confusion than add value? What are we trying to learn and validate? We get some hangups off our chests, and discuss...

#88 James & Per & Jared leave sheep alone

11 december 2014 | min

We’re joined by usability grandmaster Jared Spool. Inspired by a tweet we asked Jared to join us to dive a little deeper.

#87 James & Per & You

27 november 2014 | min

In the style of a radio phone-in, James and Per open up the communication channels and talk to you the listener. Our guests in our second listener phone-in show ended up being Wedge Black, Tim Wright, Heather Burns and James Mole McConnell.

#86 James & Per & Chris redesign Star Wars

13 november 2014 | min

UX Podcast was lucky enough to take part in the first ever Redesigning Star Wars workshop run by Chris Noessel. Chris is the co-author of Make It So, the main guy behind scifiinterfaces.com and design fellow at Cooper.

#85 James & Per & Bart spin the wheel of persuasion

30 oktober 2014 | min

When Bart, James and Per start talking, they just don’t stop. This is an extended and thought-provoking interview with Bart Schutz that we recorded at Conversion Jam 4.

#84 James & Per at Conversion Jam 4

16 oktober 2014 | min

UX Podcast attended one of the biggest conversion optimisation conferences in the world, Conversion Jam 4, organised by Conversionista. We grabbed interviews with 4 of the keynote speakers. There was a definite psychology-theme to our interviews .

#83 James & Per & Skip pay by mobile

2 oktober 2014 | min

Hot on the heels of the launch of the iPhone 6 with it’s NFC chip and Apple Pay, we talk to Skip Allum, the author of Designing Mobile Payment Experiences. We learn about the different types of solutions, talk about barriers to use, what hasn’t worked, what could work and ponder the future of paying with our phones....

#82 James & Per & Heather give consumers rights

18 september 2014 | min

On June 13th 2014 the Consumer Rights Directive came into force across Europe. This law has a direct impact on the way we design our websites within Europe and bans the use of certain dark patterns. We talk to Heather Burns, author of The web designer’s guide to the consumer rights directive, to find out more.

#81 James & Per at Hybridconf 2014

4 september 2014 | min

Touring UX, design and dev conference Hybridconf landed in Stockholm this year. We were there for both days to listen, learn and most importantly to interview some of the speakers. We managed to chat to four of this year’s speakers. Dan Rubin opened day 1 with his silo-busting talk “We don’t talk anymore”. Natasha Irizarry...

#80 James & Per are broken

21 augusti 2014 | min

Episode 80 is a link show. James and Per discuss three articles they’ve stumbled upon whilst dredging the internets. First – Everything is broken. Really, everything is broken. Can we fix it? Do we care enough to fix it? Second – UX without user research is not UX. Isn’t it? Does it matter? And lastly...

#79 James & Per & Alissa get unbundled

7 augusti 2014 | min

With Facebook moving messaging to a separate app, unbundling has really hit the big time. What is app unbundling? Should you be adopting it as a strategy for your app/product? Piece of cake to pull off or hideous nightmare? We are joined by Alissa Briggs, Senior UX Manager at Intuit, to talk our way through the...

#78 James & Per & You

24 juli 2014 | min

In the style of a radio phone-in, James and Per open up the communication channels and talk to you the listener. We took calls live and blind not knowing who was going to ring and what we were going to talk about.

#77 James & Per & Caroline answer your survey

10 juli 2014 | min

Form and survey specialist and author Caroline Jarrett joins us on this episode of UX Podcast. Unsurprisingly we chat about surveys and forms beginning with the subject’s roots in data capture and motion studies. Amongst other things we talk about the four steps involved in answering a question and problems such as non-response error and coverage...

#76 James & Per thank you for subscribing

26 juni 2014 | min

Episode 76 is a link show. James and Per discuss three articles they’ve discovered on their digital travels. First – 45 days to plan a Tweet? Just a bit of bad press, deliberate PR? How do we know what’s true anymore? Second – Thank you for signing up! Pay attention to your thank you pages. And finally...

#75 James & Per & Dave share principles of agility

12 juni 2014 | min

Dave Gray of Gamestorming fame joined us in Stockholm to share some stories around principles of agility. Patterns to guide you rather than dogma to rule you. Does your organisation have a culture that’s capable of being agile? How do you survive in an agile environment and within connected teams?

#74 James & Per at Intranätverk 2014

29 maj 2014 | min

James and Per jumped on the early morning train from Stockholm and headed down to Gothenburg for the international day of Intranätverk 2014, a conference focusing on intranets and the digital workplace. Recent years have seen quite a change in the intranet scene, user centric design methods are increasingly common place in intranet projects. We found...

#73 James & Per & Russ plan a workshop

15 maj 2014 | min

James and Per are joined by Russ Unger to talk about workshops. How do you plan and create a workshop? How do you become an awesome facilitator?

#72 James & Per & comments for all

1 maj 2014 | min

An accessible, user-centered comment system? How has no one managed to do that before? UX Podcast is joined by Malin Crona from The Centre for Easy-to-Read and Mikael Zackrisson from Ziggy Creative Colony to talk about the c4all commenting system.

#71 James & Per & Jens gather insights

17 april 2014 | min

James and Per are joined in this episode by Jens Wedin to talk about design research. When should you do research? Why should you do it? How should you do it? How much is enough? Our discussion also goes into ways of working as a UX practitioner and we share a fair few tips. How...

#70 James & Per & Vimla

3 april 2014 | min

UX Podcast attended the launch of Vimla, a new mobile network developed start-up style by Telenor here in Sweden that aims to be simple, open, and community driven.

#69 James & Per & The Dirt Show

20 mars 2014 | min

UX Podcast in Sweden stretches across 6000km of Atlantic ocean to join up with The Dirt Show in Boston for a crossover show. James and Per from UX Podcast along with Steve, Mark and Tim from The Dirt Show quiz each other about how UX and web development in the US and Europe.

#68 James & Per ask: money or meaning?

6 mars 2014 | min

Are you in it for the money or in it for the UX? James and Per reflect on Facebook’s $19bn purchase of Whatsapp, the history and future of messaging and personal correspondence as well as how the start-up ideology you adopt can affect your approach to UX. (Listening time: 38 minutes) Episode 68: @axbom &...

#67 James & Per & Anna talk deliverables

21 februari 2014 | min

UX deliverables with Anna Dahlström. We look at the problem with UX deliverables, explore being tactical and adapting what you produce to the situation, dabble with mentoring and find time for a “fika”.

#66 James & Per stunt UX

6 februari 2014 | min

A Link show. James and Per discuss three recent articles found during their digital travels. Has information architecture been hindered by the rise of user experience? What is user experience? and finally how do you make sure that users don’t accidentally delete things?

#65 James & Per & Nathalie talk dirty

23 januari 2014 | min

We’re joined by The Web Psychologist Nathalie Nahai to talk dirty. We discuss sex and UX. Is everything connected to sex, even online?

#64 James & Per are web-safe

9 januari 2014 | min

A Link show to start the year. Per and James discuss three recent articles that they’ve found during their digital travels. With font-face now widely supported how much thought do you need to put into your font-stack? How do you go about adding personality to your website or product? Finally we take a look at...

#63 James & Per recommend podcasts

26 december 2013 | min

Whilst sat around an open fire drinking sherry and wearing Santa hats, James and Per record a podcast about podcasts. In this meta-show we explain how podcasts help us in our work. What is it that makes us like a podcast? What kind of challenges do podcaster face in producing awesome shows? Finally we recommend...

#62 James & Per are delightful

12 december 2013 | min

In this linkshow James and Per discuss 3 articles they’ve found during their digital travels. We start off by discussing customer experience landmines – things (from the experiences of a non-uxer) that can be hurdles for your customers. In the middle of the show we get delightful and discuss adding delight to your ux. Finally...

#61 James & Per & Costas grumpily innovate

29 november 2013 | min

Costas Papaikonomou is The Grumpy Innovator and author of Thoughts from a Grumpy Innovator as well as one of the founding partners of the Happen group that specialises in helping organisations transform their innovation success rate.

#60 James & Per & Jonas fill in forms

15 november 2013 | min

Web forms and form analytics. We’re joined (once he’d found the right garden!) by Jonas Arnklint from Stockholm-based start-up Revrise to talk about web forms.

#59 James & Per suck up leaves

1 november 2013 | min

Why do we produce so much content, and so many websites and apps, that people don’t want or need? We take a look at the problem of bloat that so many information rich (non-transactional) sites have. How did our sites end up this fat and irrelevant?

#58 James & Per & Mattias have beards

18 oktober 2013 | min

We meet up with Mattias Beijmo, founder of Duma and course leader for Web Management at Berghs School of Communication for a chat about beards. After the facial hair chat out of the way we ask Mattias how, back in the 90s, he got into the web branch.

#57 James & Per avoid spinning

4 oktober 2013 | min

Episode 57 of UX Podcast is a link show. James and Per discuss three articles found during their digital travels. We start off with some satire and discuss a humorous article about top carousels, a conversation that evolves into a reflective discussion about culture and native languages. The middle article focuses on navigation design patterns for...

#56 James and Per at Conversion Jam 3

20 september 2013 | min

Conversion Jam 3 was held recently here in Stockholm. Conversion Jam is a conference for online marketing/ecommerce managers, optimizers and analysts. About 350 people gathered together to spend a day listening to international speakers and a number of interesting cases. We managed to interview four of the speakers – Craig Sullivan, Ton Wesseling, Brian Massey...

#55 James & Per & Steve buy beer with Bitcoin

6 september 2013 | min

On Obama-day here in Stockholm we were joined by Stephen Early, owner of Individual Pubs in the UK and, earlier this year, became the first pubs in the UK to offer Bitcoin as a payment option.

#54 James & Per become unicorns

23 augusti 2013 | min

A Link show. James and Per discuss three articles found during their digital travels. We begin by talking about Deception and when does persuasive design become evil? Ethnographical research gets a run-through – too achedemic, or value for money? Finally we tackle the question: should designers code? Do we become pegasuses or unicorns? (Listening time:...

#53 James & Per quantify themselves

9 augusti 2013 | min

James and Per are both fans of quantified self. In this show we take a look at what quantified self and life logging are. We chat about some of the potential benefits plus some of the challenges that surface from a UX and user perspective. Is quantified self ready for mainstream, or is it still...

#52 James & Per move beyond 960

26 juli 2013 | min

Inspired by a question Bruno Figueiredo posted to Facebook, James and Per try to answer the question – How do you decide what resolution to design for? We talk about screen resolutions, viewports, typography, whitespace, languages, statistics. To finish off, we even try to provide an answer to the question… (Listening time 44 minutes) Designing for...

#51 James & Per & Brad go future friendly

12 juli 2013 | min

We’re joined in Episode 51 by mobile web strategist and front-end designer Brad Frost. Brad’s blog posts have featured in a number of UX Podcast link shows, and he’s a bit of an ideological soul-mate of James and Per. We talk about breaking down silos, standing up and doing things “right”, the importance of consistency, the...

#50 James & Per begin with words

28 juni 2013 | min

Separated by a hundred million square kilometres of Atlantic Ocean, James and Per bring you a link show featuring three articles we’ve found during our digital travels. We start, as the article itself prescribes, by discussing content, words in particular. We then dovetail into Atomic Design and using chemistry as a conceptual metaphor for web...

#49 James & Per accept your terms and conditions

14 juni 2013 | min

On the back of the NSA Prism revelations, we’re joined by Pär Lannerö to talk about internet privacy and the complicated world of terms and conditions. How can we make them more simple and manageable? How can we tip the balance back in favour of the individual? Unknown to us, Per’s microphone was broken. So at...

#48 James & Per look at users from the inside

31 maj 2013 | min

After returning from Intranätverk, an intranet conference recently held in Sweden, James shares some reflections. We also talk about user centered design for the digital workplace and how intranets are the “poorer brother” of the world of web. Has the world of intranets finally started to catch up?

#47 James & Per say goodbye to UXLx 2013

18 maj 2013 | min

That’s it. it’s all over. Time to board the aeroplane and head back to Stockholm. It’s been a fun and intensive 3 days of conferencing, including 6 podcasts recorded on location. In this final show from UXLx we chat a bit about the conference day yesterday and also look back on the conference as a...

#46 James & Per & Chris

17 maj 2013 | min

In the bar of the Tryp Oriente at the end of day 2 of UXLx 2013 we settle down with a beer and reflect on the conference so far together with Chris McCann. What themes have we noticed? how were the 4th workshops? and how did Per’s Eliminate Design lightning talk go down?

#45 James & Per & Luke

16 maj 2013 | min

It’s just before lunch on day 2 of UXLx 2013 and we were lucky enough to grab a few minutes of Luke Wroblewski‘s time right after his morning workshop Organizing Mobile Web Experiences. We chat about device proliferation, device ergonomics and some of the other challenges heading our way. (Listening time 13 minutes) References: Luke’s presentaton:...

#44 James & Per & Jeff

16 maj 2013 | min

It’s the end of the first day of UXLx 2013 and we grab a few minutes just before they lock up the venue for the night to chat to Mr Lean UX, Jeff Gothelf. We had a little problem with the sound during this show, some echo and hiss appeared from nowhere. Sorry! (Listening time 12...

#43 James & Per lean on better meetings

15 maj 2013 | min

The first morning of the conference is over and we’re straight out of our first workshops. James attended Better Meetings by Design with Kevin Hoffman and Per attended Lean Ethnography with Kelly Goto.

#42 James & Per & Bruno

14 maj 2013 | min

We are in Lisbon, Portugal for UXLx 2013. Today we travelled down from Stockholm via Frankfurt and spent the pre-conference evening tasting some wine and mingling with other delegates. To finish off the day, we were joined by Bruno Figueiredo, the organiser and curator of UXLx. We talk to him about the conference and about the...

#41 James & Per pack their suitcases

10 maj 2013 | min

It’s time to pack our bags and head off to Lisbon, Portugal for UXLx 2013. In this show we talk about the things you should think about and prepare before attending a conference in order to get the most out of it. We also look at the programme for UXLx 2013, chat about the workshops...

#40 James & Per and The Cogheads

26 april 2013 | min

Spring has finally arrived in Stockholm. In this link-show James and Per discuss three articles they’ve recently stumbled upon. We discuss… the important of cognitive load when making simple products, websites and services. Why every start up needs a UX advisor – or why everyone needs a UX advisor. Finally we chat about Google’s new...

#39 James & Per and the 1%

12 april 2013 | min

Jesper Åström joined us in Episode 39 for a chat at Clarion Sign Hotel in Stockholm. Jesper is is currently writing a series of 100 guest blog posts in 100 days. A crazy challenge. One of the posts so far was about “workers, commentators and spectators” where Jesper outlined the 1-9-90 method and gave some...

#38 James & Per do some pruning

29 mars 2013 | min

Once James has finished talking about gardening and pruning apple trees, we get on with a link show. We discuss three recent articles we’ve found on our travels. Google does some pruning of its own and sunsets Google Reader. Econsultancy published a list of 14 lousy web trends that are making a come back. Finally...

#37 James & Per make a deposit

15 mars 2013 | min

Brett King, banking disruptor and founder of mobile-based Moven bank joins us for a chat from a restaurant in Santa Monica, California. Retail banking is about to be disrupted. There no way of avoiding of stopping that. Can existing banks survice? Can new banks establish themselves? and big a role will UX will play in...

#36 James & Per say white rabbits

1 mars 2013 | min

Two giggly old men begin this episode of UX Podcast by corpsing. Once we had composed ourselves, the topic was misunderstanding the term UX. What is UX? Can it be definied? Can you be a “UX-er”? Is the phrase “UX” needed or are we just unnecessarily compliating things? (Listening time: 36 minutes) References: White rabbits...

Episode 35: James and Per share profiles

15 februari 2013 | min

Many people and families share login details and profiles for various digital services. Why are so many of these services failing from a UX perspective in such common user scenarios? Netflix, Spotify, Facebook, even the iPad itself all suffer from these problems. In Episode 35 James and Per dive into the topic, discuss some examples...

Episode 34: James and Per get educated

1 februari 2013 | min

Recorded at Web Service Award 2013 in Stockholm, Sweden. We talk to Judith Wolst, course co-ordinator for Interactive Communication at Bergs School of Communication, about educating the digital stars of the future. We also grabbed a few minutes with one of this year’s students, Diago Fria, who gives an insight into what they are learning...

Episode 33: James and Per set design trends

16 januari 2013 | min

In the first show of 2013, James and Per host a link show… with a single link. We talk our way through a recent blog post by Gannon Burgett where he lays out 13 design trends for 2013. We turn into grumpy old men about some of them, but find that we like and agree with some...

Episode 32: James and Per scream – Stupid bloody system!

18 december 2012 | min

James and Per bring you episode 32 of UX Podcast from a bar in Stockholm. We’re are joined by Jonas Söderström, author of Jävla skitsystem (Stupid bloody system) and “the Swede that comes closest to the title of web usability guru”. We talk about poorly designed digital systems and the work related stress this causes....

Episode 31: Per and James give infographics wings

27 november 2012 | min

In episode 31 of UX Podcast James and Per are joined by Derek Featherstone from Simply Accessible to talk about infographics and how we can make them more accessible. We say “everything that needs to be said” and cover some of the challenges, types of accessibility problems, downsides of making infographics accessible, and share some...

Episode 30: James and Per detect their Mini

11 november 2012 | min

A linkshow – In episode 30 of UXPodcast James Royal-Lawson and Per Axbom have a discussion based around two recent articles that they’ve found during their digital travels. This show’s topics are (roughly)… Detecting the iPad Mini Practical issues with cloud services (Listening time: 30 minutes) References: Mission: Impossible – iPad mini detection for HTML5...

Episode 29: James and Per ride the jam carousel

21 oktober 2012 | min

This episode comes “live” from Conversion Jam 2 in Stockholm Sweden. A conference about conversion optimisation. In this episode we have a chat with Mårten Angner who held a presentation about the (lack of) effectiveness of top carousels (or “sliding banners”) (Listening time 16 minutes) References: Will front page carousels improve your conversion rate? Mårten’s...

Episode 28: James and Per make responsive jam

21 oktober 2012 | min

This episode comes “live” from Conversion Jam 2 in Stockholm Sweden. A conference about conversion optimisation. In this episode we have a chat with Annelie Näs who worked with Swedish mobile operator Halebop to create their responsive e-commerce site. (Listening time 10 minutes) References: Halebop Annelies presentation on slideshare Other UX Podcast episodes from Conversion...

Episode 27: James and Per measure their jam

21 oktober 2012 | min

This episode comes “live” from Conversion Jam 2 in Stockholm Sweden. A conference about conversion optimisation. In this episode we have a chat with Brian Clifton, author of Avanced Web Metrics one of the presenters this morning with a talked called “What the hell should we use all this web data for?”

Episode 26: James and Per make jam

21 oktober 2012 | min

This episode comes “live” from Conversion Jam 2 in Stockholm Sweden. A conference about conversion optimisation. We share our expectations for the day and have a chat with the first keynote speaker of the day, Craig Sullivan an optimisation rock-star (and DJ). We previously chatted with Craig in Episode 11 of UX Podcast about mobile optmisation.

Episode 25: James and Per make it so

14 oktober 2012 | min

In this show James and Per were joined by Nathan Shedroff and Christopher Noessel authors of Make It So, interaction design lessons from science fiction. For a number of years Nathan and Chris have been collecting and investigating interfaces seen and used in science fiction, that research has now made it into book form.

Episode 24: James and Per with no added ketchup

7 oktober 2012 | min

Sara Andersson from Search Integration joins James and Per in Episode 24 to discuss search and No Ketchup. We talk to Sara about her long background in search and marketing, her passion for search and the “no ketchup” blog – doing honest work for clients, pulling the lid on sugar coated fluffy offers that deliver...

Episode 23: James and Per find their breakpoint

30 september 2012 | min

This time James and Per discuss usability rules and recommendations. Jakob Nielsen earlier this year updated his web design recommendation, saying that you should now design for around 1440 pixels wide. With this as a starting point we cover browser viewports, research, recommendations, responsive web design and mobile web sites. Phew, all that and a...

Episode 22: James and Per change names

22 september 2012 | min

In this show James and Per discuss web management. We take 3 recent examples where organisations have undertaken major changes to their web presence and investigate how it all went. What did they do well? what went wrong? what should they have done? (Listening time 39 minutes, including 2 minutes of comedy intro) References: Namnbyte...

Episode 21: Per and James burn a sheep

26 augusti 2012 | min

In this episode James and Per talk about Sweden Social Web Camp. A yearly unconference held on an island off the south coast of Sweden. Per was there, James watched from afar. We discuss what the conference is about, how it works and what the whole experience is like – we even throw in few...

Episode 20: Per and James get beeped

30 juni 2012 | min

A linkshow – In episode 20 of UXPodcast James Royal-Lawson and Per Axbom discuss three recent articles that they’ve found during their digital travels, discuss them and swear a little. This episode’s topics are… Social media marketing – Barclay’s Facebook Debacle The agency model – It’s f*cked Visual marketing – adding images to your content...

Episode 19: James and Per set your attributes

18 juni 2012 | min

In this episode of UXPodcast James Royal-Lawson and Per Axbom take three recent articles that they’ve stumbled upon during their digital travels and discuss them.

Episode 18: James and Per satisfy their clients

4 juni 2012 | min

In this show we sat down at Kulturhuset in Stockholm together with Martin Christensen, user experience designer and agile coach, to talk about agile and how you apply it to multiple disciplines, including UX. Martin promised to give us a “silver bullet” solution for handling agile ux. Let’s listen and find out what it is… (Listening...

Episode 17: James and Per wrap up #UXLx 2012

18 maj 2012 | min

Three jam-packed days of UXLx have whizzed by. 4 workshops, 4 lightning events, 10 conference talks, fair few glasses of wine and beer, an incredible number of conversations with a whole load of really smart people. In this 6th and last podcast from Lisbon at UXLx we give you a quick roundup of our favourite...

Episode 16: James and Per have done all this research

16 maj 2012 | min

It’s the end of day 2 here at UXLx and that means that we’ve finished the workshop part of the conference. This afternoons workshops were We’ve done all this research, now what? with Steve Portigal and Accessibillity for UX Designers with Derek Featherstone. (Listening time: 13 minutes)

Episode 15: James and Per talk to Dave

16 maj 2012 | min

During the lunch break of day 2 here at UXLx 2012 Per and James talked to Dave Gray, one of the co-authors of Gamestorming and one of the workshop holders here yesterday morning. As well as talking to Dave about his workshop and preparation for it, we also got a few tips of gamestorming techniques...

Episode 14: James and Per give a lecture

15 maj 2012 | min

The afternoon of the first day of UXLx has included 2 lightning talks followed by a three hour workshop lecture. James and Per give you a quick run down and also talk about how workshops should be workshops. (Listening time: 12 minutes) @beantin and @axbom caught in the act: creating the infamous #uxpodcast pic.twitter.com/Gaj7F641 — Alissa...

Episode 13: James and Per cross channel gamestorm

15 maj 2012 | min

It’s the end of the first morning here at #uxlx and we’ve got our first workshops under out belts. James took part in David Gray’s Gamestorming session whilst Per took part in Peter Morville’s Cross-Channel Strategy workshop. Here’s our initial thoughts from right after lunch… (Listening time 9 minutes)

Episode 12: James and Per conquer Garageband at UXLx

14 maj 2012 | min

This week we are recording from UXLx in Lisbon Portugal. We are planning to record a number of podcasts and cover both the workshops on Wednesday and Thursday and then the conference day on Friday. Episode 12 comes from James and Per’s hotel room at the Trip Oriente. We had quite a fight with Garageband...

Episode 11 – James and Per optimise and die

13 maj 2012 | min

Craig Sullivan, optimiseordie on Twitter, joins us in episode 11 of UXPodcast to talk about the best way to go about creating a mobile site.

Episode 10: James and Per practice Feng GUI

1 maj 2012 | min

In Episode 9 of UXPodcast one of the topics we discussed was simulated eye tracking. In this episode, James and Per dedicate the entire show to discussing attention simulation tools. These are tools that use algorithms to analyse your website (or other visual media) to work out which part may attract attention. After one failed...

Episode 9: Per and James hack your passw0rd

28 mars 2012 | min

In this month’s episode of UXPodcast James Royal-Lawson and Per Axbom take four recent finds from their digital travels and discuss them.

Episode 8: Cookies are no joke

26 februari 2012 | min

In this month’s episode of UXPodcast James Royal-Lawson and Per Axbom take four recent finds from their digital travels and discuss them. This month’s topics are… UX and the EU cookie law Responsive content Mobile app versus web app “Clear” (Listening time: 32 minutes) References: Backup för en lathund – eller tvärtom (in Swedish) EU...

Episode 7: Responsive web design

18 december 2011 | min

In this month’s episode of UX Podcast James Royal-Lawson and Per Axbom talk about the darling of 2011 – responsive web design – what is it? what are the benefits? What are the pitfalls? Is responsive web design the ultimate solution to web design? or is it, in many ways, a step backwards? (Listening time: 21...

Episode 6: There’s a disturbance in the force

3 november 2011 | min

In this month’s episode of UXPodcast James Royal-Lawson and Per Axbom are joined by Christopher McCann to talk about the UX Community – or lack of it. What is UX? What is it that UXers do? Why does nobody understand us? How can we make UX more understood? Where is the silver bullet? The ride...

Episode 5: The truth about gamification

25 september 2011 | min

In this month’s episode of UXPodcast James Royal-Lawson and Per Axbom are joined by Jesper Bylund to talk about gamification. What is gamification? is it a buzzword, or just marketing? Can anything be gamified? Can a podcast be gamified?

Episode 4: Stop producing crap!

29 augusti 2011 | min

This month’s episode of UXPodcast with James Royal-Lawson and Per Axbom discusses the quality of websites and digital activities – Why do so many end up being below par? Why do some end up being great? What can we do raise the quality of the web stuff we make and run?

Episode 2: Offline meets online

12 juli 2011 | min

This month’s episode of UXPodcast with James Royal-Lawson and Per Axbom talks about when offline meets online – stories and examples highlighting how attempts at connecting the two often fail as well as suggestions as to how to improve your chances of succeeding.

Episode 1: Search

15 juni 2011 | min

This month’s episode of UXPodcast with James Royal-Lawson and Per Axbom talks about Search – its complexity and shortcomings, its evolution, and how we can deal with that evolution. In part one – Does search work? With the introduction of social and blended search, It’s become more complex than ever to comprehend. We take a...

Pilot show: UXLx 2011

18 maj 2011 | min

In this the first ever episode of UXPodcast with James Royal-Lawson and Per Axbom we talk about User Experience Lisbon 2011. Which was a UX conference held in Portugal between the 10th and the 13th May 2011.

Welcome to UX Podcast

17 maj 2011 | min

Hosted by James Royal-Lawson and Per Axbom. UX Podcast has been Breaking down silos, boosting your confidence, and sharing knowledge since 2011.

00:00 -00:00

Hur lyssnar jag på podcast?

En liten tjänst av I'm With Friends. Finns även på engelska.

UX Podcast

UXPodcast™ is a twice-monthly digital design podcast - hosted by James Royal-Lawson and Per Axbom - sharing insights about business, technology and people since 2011.

Om podden

Avsnitt

The Great Amazon Heist with Oobah Butler

Dark mode

A heartfelt update from James and Per ❤️

Season 3 update from James and Per

Interviewing users with Steve Portigal

The President of Iceland

Strategic impact with Nathan Shedroff

The rule of three with Ellen Lupton

Sketching workshop with Eva-Lotta Lamm

Change leadership with Maria Giudice

The right question with Meena Kothandaraman

Building trust in AI with Carol Smith

Digital Ownership with David Dylan Thomas

Experience strategy

Lost history with Zoë Rose

Hidden dilemmas

Designer accountability with Kim Goodwin

Presenting design work with Ben Sauer

Make it more so with Chris Noessel and Nathan Shedroff

Frugal computing

Get the words to work with Torrey Podmajersky

The leader’s journey with Donna Lichaw

Season 2 update from James and Per

An update from James and Per

#310 Fudge design thinking with Anna Kirah

#309 Container queries and design thinking

#308 Systems thinking with Sheryl Cababa

#307 Policy and design with Alexandra Schmidt

#306 Human centred design with Alastair Somerville (UXP Classic)

#305 Dyscalculia and ChatGPT

#304 Building a content strategy practice with Natalie Marie Dunbar

#303 Metacognition with Steve Fleming

#302 Articulating design decisions with Tom Greever (UXP Classic)

#301 Informed consent with Kim Foulds and Joyce Rafla

#300 Jokes and humour with Delia Chiaro

#299 Best practice with Rich Brophy

#298 Colonised Thinking and Figma

#297 Complexity with Jonas Söder­ström (UXP Classic)

#296 Introvert designers with Tim Yeo

#295 Discovery with Dan Brown (UXP Classic)

#294 Sitemaps

#293 Designing for stress with Katie Swindler

#292 Product management with Christian Crumlish

#291 Designing elevators with Reetta Ranne and Jussi Hiltunen (UXP Classic)

#290 Web3 with Laura Kalbag

#289 Diagramming with Abby Covert

#288 Native emojis 🐻‍❄️

#287 Endineering with Joe MacLeod

#286 Reintroduction to Information Architecture with Donna Spencer (UXP Classic)

#285 Brainstorming with Christopher McCann

#284 Additive bias

#283 Core web vitals with Katie Hempenius

#282 Older adults and tech with Carolyn Wilson-Nash

#281 Organisational trauma with Vivianne Castillo

#280 Ethical experimentation with Craig Sullivan

#279 War Stories with Steve Portigal (UXP Classic)

#278 No, seriously, it’s been a year

#277 Business unusual with Nathalie Nahai

#276 Creativity with Denise Jacobs & Chris Noessel (UXP Classic)

#275 VR in Healthcare with Almira Osmanovic Thunström

#274 Privacy practitioners

#273 Purpose and thinking styles with Indi Young

#272 Onboarding with Krystal Higgins

#271 Loops, arcs, and terrain

#270 Design for safety with Eva PenzeyMoog

#269 Calm technology with Amber Case (UXP Classic)

#268 Managing design systems with Brad Frost

#267 UX Theatre with Tanya Snook

#266 Target size

#265 UX Coaching with Whitney Hess (UXP Classic)

#264 Creating a better society with Don Norman (part 2)

#263 Creating a better society with Don Norman (part 1)

#262 Design confidence with Kate Rutter, Kim Goodwin and Pamela Pavliscak

#261 Design makes the world with Scott Berkun

#260 Your Grandparents’ telephone

#259 Japanese design culture with Rishma Hansil

#297 Complexity with Jonas Söderström (UXP Classic)