215 - Jerks at Work - Tessa West

In this live taping of the podcast at Caveat in NYC, Dr. Tessa West, the author of Jerks at Work, conducts quizzes to see what kind of jerk you are and what kind of jerk most-easily persuades you in the workplace. You will also learn how to counteract the behaviors of people who make work suck more than it should.

West is a leading expert on interpersonal interaction and communication and will explain how to make work suck less as we return to our offices and figure out how to balance working remotely with working in-person after a year of re-imagining what work even means. West’s new book is an exploration of all the psychological research into how and why gaslighters, bulldozers, neglectors, micromanagers and more do their thing in our workplaces and how to use what we know from decades of psychological research to counteract their Machiavellian machinations.

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