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The power of Data is undeniable. And unharnessed – it’s nothing but chaos.
Making data your ally. Using it to lead with confidence and clarity. Host Jess Carter is solving problems in real-time to reveal what’s possible. Helping communities and people thrive. This is Data Driven Leadership a show brought to you by Resultant.
The podcast Data Driven Leadership is created by Resultant. The podcast and the artwork on this page are embedded on this page using the public podcast feed (RSS).
Data should be treated as a product, not an afterthought, to unlock its true potential in driving business success.
This is the approach at Stanley Black & Decker.
Director of Data Product Development Jason Winterbottom takes us behind the scenes of the company’s data transformation. Jason shares how his team tackled the complexities of creating a unified, reliable data platform in a global organization. He highlights the importance of establishing good data governance and listening to user feedback.
Data alone doesn’t drive success—it’s how you manage, trust, and use it to create a meaningful impact that makes the difference.
In this episode, you will learn:
Why treating data as a product can drive better business value
The role of user feedback in shaping effective data systems
What a “golden record” is and why you need it for data accuracy
Things to listen for:
The healthcare system isn’t perfect, but through the use of tech and data, we can ease the patient experience and ensure critical information is available when needed most.
In this episode, Colorado Lieutenant Governor Dianne Primavera and Director of the Office of eHealth Innovation Stephanie Pugliese discuss the implementation of Colorado’s Social Health Information Exchange (CoSHIE) network. They share the importance of seamless health data integration and cite use cases that enhance patient care, reduce administrative burdens, and improve health outcomes. Their collaborative approach respects local needs while building a statewide network to support communities across Colorado.
Tune in to learn how data-driven health initiatives are transforming healthcare accessibility and helping Colorado set a national standard for whole-person health.
In this episode, you will learn:
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Do you really know how your customers feel, or are you just guessing?
In this episode, Jack Walker, president of Walker Information, reveals why listening to customer feedback is the key to great customer experience. Jack shares the story of his family-run company, which has used data for over 85 years to drive business success by speaking directly to customers.
He explains why testimonials, especially negative ones, provide valuable insights for businesses willing to take action. Real feedback is the most valuable data a company can have, surpassing any assumptions made on a customer's behalf.
Simply collecting feedback isn’t enough—customers expect you to listen, respond, and improve.
In this episode, you will learn:
Things to listen for:
"Ultimately, the goal of a data team should be to have a direct stake in the company’s P&L."
According to Lina Mikolajczyk, director of reporting and analytics at Bumble, data should play a role in driving real business impact.
In this episode, Lina shares her journey of transforming Bumble’s data team from a reactive service into a proactive force, empowering teams across the company with self-service tools and actionable insights.
A key part of the transformation was building a data-driven culture, where leadership buy-in was critical to implementing changes across the organization. With leadership support, the advanced data analytics team evolved into strategic partners for the business.
When you leverage data to its full potential, you can make smarter decisions, improve user experience, and measure impact in any industry.
In this episode, you will learn:
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Access to the right data can reshape the public sector, driving efficiency and paving the way for more effective justice.
In this episode, Darren Dang, Chief Financial and Administrative Officer at Orange County Superior Court, discusses how one of the largest court systems in the U.S. modernized its operations. Through the Snowflake platform, Orange County centralized its data, leading to more streamlined processes, reduced case backlogs, and enhanced collaboration with other counties.
Their innovative data approach has improved efficiency and secured millions in funding, making Orange County the blueprint for other court systems to follow.
In this episode, you will learn:
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Some of the most valuable leadership lessons come from challenging life experiences.
In this episode, host Jess Carter and producer Chelsea Gill get personal as they talk about battling cancer, from receiving their diagnosis to deciding on a treatment plan—and the way data played a part in their decisions.
Now both in remission, Jess and Chelsea reflect on how their journeys have influenced their approach to leadership. They explore how paying attention to your body can help you make better choices. Through their experiences, they learned to be patient when making decisions, to consult with experts, and to trust their judgment—skills that carry over into work and life.
This episode is a reminder that data is relevant everywhere, and listening to your body can significantly impact personal well-being and job performance.
In this episode, you will learn:
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To address workforce issues plaguing the country, the public and private sectors must come together to find a solution.
In the fourth episode of the workforce miniseries, Workmorphis founder and CEO Emily Fabiano joins guest host Michael Schmierer to discuss how cross-agency collaboration can drive change. With shared goals and a solid implementation plan, state agencies and nonprofits can transform workforce policies for good.
This episode highlights the importance of trust, communication, and data-driven decision-making to address skill gaps and employment outcomes.
In this episode, you will learn:
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Indiana Department of Workforce Development
While many programs are designed to help job seekers, the lack of coordination between each initiative thwarts the impactful results everyone seeks.
In this episode of the workforce miniseries, founder and CEO of One Workforce Solution, John Pallasch, talks with guest host Michael Schmierer about bringing together different state agencies for seamless service.
Having worked for the U.S. Department of Labor and Kentucky’s Office of Employment and Training, John has unique, first-hand insights into how government offices can make it easier for people to access training and job opportunities. He shares examples of how coordinated data efforts can improve the user experience for citizens and remove obstacles to ensure effective delivery.
In this episode, you will learn:
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Workforce Innovation and Opportunity Act
How can we ensure that veterans find meaningful work after service?
In this episode of the workforce miniseries, Sarah Harrison, interim CEO of INvets, joins guest host Michael Schmierer to explore the unique challenges veterans face as they transition to civilian careers.
Sarah discusses how INvets is using data and technology to help veterans find meaningful work opportunities in Indiana and why community involvement is crucial in supporting these efforts. She also shares compelling success stories and outlines the strategic use of data to make impactful matches between veterans and employers.
In this episode, you will learn:
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When workforce issues go beyond finding workers, you must dig deeper.
In this first episode of the workforce miniseries, Commissioner Michael Harrington of the Vermont Department of Labor joins guest host Michael Schmierer to discuss the root causes behind the labor shortage.
Harrington explains how Vermont is using cutting-edge technology to improve service delivery and why community-level changes are essential to expanding the state’s workforce. He also shares the importance of real-time data collection and meaningful visualization to drive impactful decisions.
Data and AI can improve services, inform decision-making, and offer better outcomes for citizens and businesses.
In this episode, you will learn:
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Podcasting has been incredibly popular for over a decade, but you might be surprised to learn that quantitative data is still scarce in this industry.
In this episode of #DataDrivenLeadership, Crime Junkie’s award-winning creator and podcast host Ashley Flowers shares the humble beginnings of her show and how she used data to build her media company, audiochuck.
Ashley shares how to make the best use of limited metrics and what she’s doing to overcome this hurdle. She also discusses her nonprofit work through Season of Justice, highlighting the power of data in advocacy and social impact.
You won’t want to miss it.
In this episode, you will learn:
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Resources
Have you ever wondered how to transform dry data into compelling stories that captivate your audience?
Or how top leaders master the art of communication in data-driven environments?
Good news—in this episode of Data-Driven Leadership, host Jess Carter sits down with returning guest Christopher Chin, a renowned leadership communication coach for data and tech professionals, to discuss just that.
Christopher, the founder of The Hidden Speaker, shares his secrets to effective data storytelling, an essential skill for any leader facing complex challenges. He emphasizes why communication skills are more vital than ever, even in technically focused roles, and shares strategies for balancing technical expertise with soft skills to make your data presentations truly resonate.
Christopher also shares his personal journey from shyness to confident speaker, offering valuable tips on mindset and daily improvements.
By tuning in, you'll discover how to frame your presentations as compelling stories that reflect your organization's mission and connect with your audience on a human level.
In this episode, you will learn:
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Iowa has developed a unique ecosystem to set its children up for success. And what’s at the crux of that ecosystem?
Data.
Dr. Heather Rouse, associate professor of human development and family studies at Iowa State University, and Amanda Winslow, Early Childhood Iowa system facilitator at the Iowa Department of Health and Human Services, join guest host Curt Merlau to discuss how their partnership enabled informed decision-making for Iowa’s early childhood initiative.
Heather and Amanda share the process of building an integrated data system. They explain why it was a crucial piece of their initiative, unlocking insights across various early childhood programs. They emphasize the importance of trust in any data-driven project and share how they have built trust with community partners throughout their initiative.
Resources from this episode:
In this episode, you’ll learn:
Things to listen for:
[06:30] The need for an integrated data system
[14:30] What an integrated data system is
[18:45] The importance of usability and trust
[24:00] Promoting data literate communities
[29:30] How Iowa’s integrated data system has enabled better decision-making
For decades, the tennis industry lacked real-time data.
Strategic decisions were made based on annual reports, creating lags in insights and inefficiencies.
However, within a year United States Tennis Association Director of Digital Business Development Brooke Austin and her team initiated USTA Connect, a digital, data-driven platform gathering real-time data from players, retailers, and manufacturers.
What seemed an insurmountable challenge evolved into an actionable game plan, benefiting not just the USTA but the entire tennis community.
Resultant Engagement Manager Mary Catharine Grau also joins the episode. Here are some key takeaways from Mary Catharine and Brooke:
1. Align Data Strategy with Core Mission: Ensure your data strategy serves your overarching mission, whether enhancing customer experience, optimizing operations, or exploring new market opportunities.
2. Iterate and Adapt Quickly: Collect early feedback, adapt tools, and refine processes as you go.
3. Bridge Industries with Collaborative Data: Breaking down silos and fostering data-sharing relationships can lead to industry-wide advancements in any sector.
Listen to the full conversation to hear the details about how USTA has developed a data-centric culture.
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For education to be meaningful to students, we need to evolve education from a schooling system to a learning system. That requires modernization and uncommon alliances.
In this episode, Erin Mote, the CEO of InnovateEDU who was also recently named District Administration Magazine's most influential and impactful leader and innovator in the K-12 Education Top 100, joins host Curt Merlau and co-host Mike Baur to discuss the transformative role of data and technology in education. Their conversation covers data interoperability, privacy, and inclusion, stressing the need for a holistic approach to leveraging technology in education.
Erin explains how InnovateEDU catalyzes large-scale change by fostering collaborations between industry, nonprofits, and the public sector. She also shares how technology has drastically changed her son’s education.
Creating modern infrastructure in education is more than a nice-to-have. It’s necessary to make students feel safe, known and loved. Data interoperability across state lines can make or break a student's school transition, especially for students who move frequently or require special accommodations.
Erin’s insights highlight the need for modern data infrastructure in education and inspire leaders of all types to collaborate on data-driven strategies for meaningful change.
Resources from this episode:
In this episode, you will learn:
How did the Children’s Hospital Association achieve a data transformation that saved them $2 million annually? They started with a strategic data assessment and got clear on strategy first.
Preparation makes all the difference to the smooth execution of such a large initiative.
In this episode replay, we’re taking it back with Resultant’s President, John Roach. He shares how to align your data strategy with your organizational mission, avoid the most common but least-mentioned pitfall in data, and find where data analytics can make the most impact on your organization.
Lori Hotzel, CIO of the Children's Hospital Association, serves as a real-life example of the lessons John shares. You’ll hear an excerpt from a webinar where she explains the importance of sound strategy for data transformation and how it enabled her team to gain executive buy-in, quickly show ROI, and save millions of dollars on their data processing.
In this episode, you will learn:
AI isn’t just for large corporations.
Small-to-medium businesses (SMBs) can—and should—leverage the power of AI, too.
Not sure how to start? Ben Schreiner, head of the Business Innovation team at AWS, is here to help.
Ben joins guest host Justin Bolles to dive into AI’s effects on SMBs and lay out practical steps for getting started with it. He explains what SMB leaders need to know about security and data privacy, shares examples of real-world applications of AI, and demystifies concepts like AI models and hallucinations.
Interested in learning more from AWS? You can find more information in this blog post.
In this episode, you’ll learn:
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What keeps formerly incarcerated individuals in their communities and out of prison?
The Michigan Department of Corrections set out to answer that question.
The key, they discovered, is education.
Kyle Kaminski, offender success administrator at Michigan Department of Corrections, and Ben Wories, director of public sector services at Resultant, join this episode to share their story. They explain how introducing technology and education in Michigan’s prisons not only transformed attitudes but also reduced recidivism rates. Their story demonstrates the effectiveness of bold leadership, the importance of public-private partnerships, and the significance of data in measuring success.
In this episode, you’ll learn:
If you're a parent, you know how critical it is to connect with teachers. And research backs this intuition up. From Harvard to the Journal of Education Research, numerous studies show that family engagement in education boosts student learning outcomes.
So, how do we engage families in learning? It all starts with clean data and interoperability.
Here to explain the relationship between tech and family engagement in learning is Strategy and Marketing Officer Dr. Chad Stevens. Chad shares what he’s learned from his career in the education industry, including his work at ParentSquare, and the innovative ways the right technology seamlessly brings families and educators together.
Chad explains the importance of clean data, interoperability, and connecting applications like ParentSquare to other forms of data to give educators and parents the information they need at the right time. He also shares his insights on making data-driven decisions as an EdTech leader and emphasizes the need to stay focused on learners.
In this episode, you’ll learn:
Things to listen for:
[00:00] An introduction to the episode
[06:45] The importance of data interoperability
[11:45] Bridging the gap between technology and instruction
[16:30] How interoperability impacts family involvement in education
[20:45] Balancing intuition with data
[28:30] Staying focused on learners as technology evolves
How does trust in data shape educational policy?
We’re diving into this question today with Dr. David Ramadan, a seasoned executive and international consultant with over 25 years of advocacy, business, and government relations experience.
Dr. Ramadan discusses the need for educational policies to embrace a data-driven approach for enhanced student outcomes and more effective resource allocation. He explains the factors contributing to the politicization of data and shares the importance of trust in creating a data-driven culture.
In this episode, you will learn:
Education change-makers know that when data empowers, it’s much more powerful than data that merely meets compliance requirements.
Chief Information Officer for the Georgia Department of Education, Dr. Keith Osburn, and Chief Data Officer Nicholas Handville are doing just that by giving data back to educators across the state in formats that facilitate its use as a valuable decision-making tool.
In this episode, they share how they’re providing accessible, timely, and actionable data products that teachers and education leaders can use to make the best decisions for their students. They explain the critical role of system interoperability, modernizing data infrastructure, and establishing trust with all stakeholders.
Throughout the conversation, we explore tangible ways data reshapes educational landscapes by shifting from a compliance to a value-driven model, particularly post-COVID. Keith and Nicholas emphasize the need for an accessible approach tailored to support schools and districts regardless of their starting capacity.
In this episode, you will learn:
Collecting good data is only half the battle.
The next major hurdle?
Getting that data into the hands of the people who need it.
Data Quality Campaign (DQC) Executive Vice President Paige Kowalski is on a mission to do just that: Get education data to students, families, and educators.
As a first-generation college student herself, Paige understands the high stakes of making informed decisions about post-secondary education. She joins us to share her insights on the need for accessible and reliable data to guide students and parents through the complex journey from high school to college and beyond.
In this episode, you’ll learn:
Data is not just a tool. It’s a transformative force, shaping our present and defining our future.
As we reflect on season three, host Jess Carter reveals how the power of data extends far beyond the business realm. From unemployment mitigation to sports innovation, data serves as a guiding force for positive change in every facet of our lives.
We’re also looking forward to what’s next for the podcast: an education mini-series with Dr. Curt Merlau. He’ll shed light on how policy is influenced, the players involved, and the role of data in policy formation.
Whether or not you’re in the education space, this mini-series will provide new perspective on data-driven innovation. You don’t want to miss it!
In this episode, you will learn:
Data-driven decisions are the future of employment.
In this conversation, Indiana Department of Workforce Development Chief of Staff Josh Richardson shares how data can shape employment strategies and personal career paths.
Josh shares his journey of working on the development of Pivot, an innovative tool designed to empower individuals experiencing job loss. He explains the importance of data sharing, collaboration, and feedback in launching the tool.
Throughout the conversation, we explore the intersection of data, leadership, and public policy in Indiana's approach to workforce readiness.
In this episode, you will learn:
Ten years of determination led Nick Elam, assistant professor and program director at Ball State University and consultant for the Canadian Elite Basketball League, to change the future of a 130-year-old institution: the game of basketball.
In 2007, he realized that over-reliance on the clock in the fourth quarter brought even the most exciting basketball game to a grinding halt. Nick introduced a (literal) game-changing concept based on data and focused on enhancing the excitement of the game's conclusion, which became known as the Elam Ending.
In this conversation, Nick shares how he developed the Elam Ending and the dedicated years of perseverance required to see his vision from concept to the court. He explains the importance of speaking in terms of outcomes, incorporating feedback, and remaining patient in the face of resistance and disinterest—and how these concepts translate into leadership of any type.
In this episode, you will learn:
A sports-like approach to work can keep teams enthused and motivated. Gamifying your team’s day-to-day could be the boost needed to reach the next big milestone.
In this conversation, Resultant Client Success Leader Preston Howell dives into a concept called the Great Game of Business (GGOB), which brings financial and business literacy and transparency to every employee in an organization through an exciting sports-like environment.
Preston highlights the importance of data and business metrics comprehension for employees, which is essential for questioning and improving outcomes. He shares how telling the stories behind the numbers along with balancing the financials is part of keeping a business thriving. From managing PTO spikes to the nuanced impact of sick time on revenue, we cover the strategies for smarter forecasting.
In this episode, you will learn:
The speed of your business intelligence can make or break success in any fast-paced environment.
Businesses that tap into the power of real-time data easily stay ahead of the competition.
In this episode, Tinybird co-founder Jorge Sancha shares his insights on the impact real-time data has on business leadership making informed decisions. He dives into the compounding effect of real-time analytics and automation on revenue. Jorge also provides guidance on conveying the value proposition of data warehouses to leadership.
In this episode, you will learn:
In this episode of Data Driven Leadership, Donatos Pizza CIO Steven Graves details how he calmly navigates the intersection of tech and business amidst the feverish pace of both.
Steven shares with host Jess Carter stories and lessons learned throughout his impressive career—including building a major retailer’s first e-commerce site on a limited budget and turning it into a $400 million success story.
Steven says the tech part is the easy part; it’s organizational change management that can make or break a transformation’s success. The conversation includes mastering empathy, winning hearts, and nurturing change champions within your organization.
In this episode, you will learn:
The heart of data-driven decision-making lies in understanding the purpose behind the numbers—why we collect specific data and how it can drive our missions forward.
No one understands this more than Peter Krombach, director of data operations, governance & engagement at the Indiana Department of Health. His journey in the public health sector has taught him that collaboration and the strategic use of data save time and lead to truly impactful outcomes.
In this conversation, Peter and host Jess Carter dissect the priorities and action steps of data-driven leaders in the public sector. Peter shares how building a community with your team that values camaraderie, mutual understanding, and the blending of diverse skills can markedly retain talent and drive success.
If you're an executive leader looking to transform your organization's data culture, press play to hear insights on creating shared understanding in projects, blending public health and data skills, and nurturing a data-centric culture that thrives on collaboration and innovation.
In this episode, you will learn:
This episode discusses the groundbreaking lawsuit just filed by The New York Times against OpenAI and Microsoft for copyright infringement, citing allegations of using millions of articles without payment or permission in the training and operating of their Ai tools.
Jess Carter breaks it down in simple, relatable terms; shares an eye-opening conversation she had with ChatGPT about its sources; and points out the actions all data-driven leaders need to take now to treat their data as an asset and define and ensure their policies about the use of AI in their organizations.
Sources mentioned, plus two new articles about the suit:
Hannah Malmstrom “10 AI Best Practices for Businesses: Using AI Safely and Ethically.”
Dillon Michael White Instagram reel @dillonmichaelwhite
The New York Times: “The Times Sues OpenAI and Microsoft Over A.I. Use of Copyrighted Work”
MSN: “New York Times sues OpenAI, Microsoft in copyright clash”
‘Tis the season to be jolly… and to set your sights on the new year.
In this festive edition of #DataDrivenLeadership, host Jess Carter and producer Chelsea Gill share their insights, reflections, and resolutions for the new year. From discussing New Year's resolutions to habit tracking, they delve into the power of data in their everyday lives, sprinkled with some holiday cheer.
They also share their hopes and dreams for the podcast in 2024, hoping to hear inspiring stories from you about how the podcast has impacted and transformed your data journey.
If you’d like to share how the show has helped or inspired you, send a note to
In this episode, you will learn:
In our fast-paced world, software tools and professionals have grown increasingly specialized and fragmented. However, we’re now shifting toward integrated solutions and data generalists.
Tarush Aggarwal, a seasoned data engineer and CEO of 5X, has witnessed firsthand the transformation of the data industry. From working on data problems for large organizations to leading a 100-person data team at WeWork, Tarush has experienced several shifts in the industry.
In this episode, you’ll learn about the rise of the data generalist, the importance of having the right tooling in place, and the benefits of fully managed, end-to-end data platforms. Tarush also explores the challenges of fragmentation and the allure of best-in-breed solutions to help you understand the secrets to effective data management and how it impacts the success of a business.
In this episode, you will learn:
In this episode, Dr. Jake Wall demonstrates the importance of data-driven decision-making in conservation efforts. He shares how his organization uses data to combat ivory poaching, address human-wildlife conflict, and bridge the gap between ecologists and policymakers. Additionally, he explains how a game-changing app has transformed data collection and made it accessible to others, contributing to a better understanding of elephant habitats.
In this episode, you’ll learn:
Data-driven doesn’t mean robotic.
In fact, using data in client experience and employee engagement actually helps you understand people more deeply. By leveraging data, leaders can make informed decisions while keeping the human connection at the forefront.
In this episode, Resultant CEO Greg Layok shares his leadership experience and the importance of data-driven approaches. He emphasizes the necessity of putting people over processes in management, and he advocates for Agile principles as guiding principles for behavior, trusting teams, and providing them with the autonomy to excel.
In this episode, you will learn:
Numerous healthcare professionals strive to enhance patient outcomes; with the advent of conversational AI, this goal is becoming a reality. This innovative technology converts intricate data into groundbreaking discoveries and accelerates progress in the healthcare field.
In this episode, host Jess Carter sits down with Authenticx Chief Evangelist Leslie Pagel to discuss the revolutionary changes conversational AI data brings to the healthcare sector. In their conversation, you’ll hear Leslie share how providers use AI to listen to service call logs, gain unprecedented insights, and refine patient care. The result is a novel approach to prioritizing customer needs in the healthcare industry.
In this episode, you will learn:
In today's age of information overload, merely presenting data doesn’t reach your audience. To engage them, we need to weave data into compelling, authentic stories.
As we wrap up Season 2, our host, Jess Carter reflects on the insights she’s learned both from our guests and from personal experience about how to better tell data-driven stories.
You’ll discover not just the art, but the heart of data-driven storytelling, ensuring yours resonates deeply, authentically, and convincingly with your audience.
In this episode, you will learn:
Managing IT costs is a big challenge for organizations that handle large amounts of data, but shifting to a cloud infrastructure can help with some of those pains.
In this episode, host Jess Carter talks with Fred Gottman, Senior Manager at Resultant, about the field of cloud infrastructure. The conversation focuses on data-driven leadership and the benefits, challenges, and differences of cloud infrastructure from traditional IT management.
Since cloud computing did not exist 20 years ago, it’s still a pain point for organizations who don’t have the resources to make the switch. Whether you are in IT or another department within your organization, this conversation is relevant for the overall success of the business.
In this episode, you will learn:
What if the futuristic world of generative AI is closer to the public sector than you think? 🚀
In this episode of Data Driven Leadership, host Jess Carter engages with Chris Hein, director of customer engineering for the SLED team at Google. Together, they illuminate the path of Generative AI as it shapes aspects of public life like education, privacy, and efficiency.
Chris shares his firsthand experience, unveiling the innovations and real-world applications that are transforming how governments leverage data. From tech enthusiasts to public sector professionals, this episode is a must-listen for anyone curious about the cutting-edge intersection of AI and government.
Don't miss this opportunity to peek into the future with one of the industry's leading voices.
Listen as we uncover:
Imagine classrooms where lessons evolve in real-time, tailored to each student's unique learning style and pace.
In this episode of Data Driven Leadership, host Jess Carter digs in to the importance of data literacy in education with Curt Merlau, director of public sector education at Resultant. Together, they explore the journey of using and understanding data to shape the future of education.
Curt’s background as a former teacher gives him a unique ability to pull back the curtain and share firsthand insights into the advancements and practical applications that are revolutionizing the way educational institutions harness data. Whether you're an edtech aficionado, an educational leader, or an interested citizen, this episode offers a compelling glimpse into the possibilities in store for education.
Tune in to discover the future of learning with one of the sector's foremost experts.
Listen as we uncover:
(Check out the Indiana Graduates Prepared to Succeed (GPS) Dashboard mentioned in the episode here.)
Ever wondered how data can tell captivating stories?
In this episode, host Jess Carter dives into the nuanced world of data-driven storytelling with master communicator Christopher Chin to unveil the secrets behind crafting compelling presentations and leaving a lasting impression with your audience.
Known for his accomplishments as a programmer, analyst, and entrepreneur, Chin carved out a unique path as a data journalist before launching his own consulting venture, The Hidden Speaker, aimed at enhancing workplace communication.
This podcast delves into Chin's journey and reveals the tactics he’s employed to master the art of effective data communication. Discover how to craft compelling presentations, communicate confidently, and turn numbers into memorable narratives.
Listen as we uncover:
Sometimes making a change is the necessary step you need to take in order to propel your organization to the next level. With change can come resistance, which is usually rooted in fear.
In this episode, host Jess Carter talks with Resultant Director of Organizational Change Management Allison Grayson about why organizational change management is important and how companies can successfully implement something many people fear: change.
In this episode, you will learn:
"Use data on the front end to make decisions on what you want to go do...use it on the back end for that program efficacy as well...it should be a day-to-day thing for nonprofits to be looking at and leveraging their data.” - Michael Schmierer
In this episode, Jess talks with seasoned consultants Amy Pipher and Michael Schmierer about the critical role data plays in driving impact and ensuring long-term sustainability for nonprofits.
Together, Amy and Michael shed light on the importance of truly understanding the mission and values of an organization. By aligning data analysis with these fundamental principles, nonprofits can identify gaps and business problems that hinder their progress.
In this episode, you will learn:
Most business leaders want to make data-driven decisions. But preventing silos and navigating complicated, time-intensive data transformations to unlock clear answers? That’s a whole different level.
In this episode, host Jess Carter talks with Coalesce CEO and co-founder Armon Petrossian about how data transformation is evolving in fascinating ways, thanks to cloud data warehousing and automation in the analytics space. Armon shares how his customers leverage these new data capabilities every day to make more thoughtful, data-backed decisions. (Spoiler: It’s data magic.)
In this episode, you will learn:
Data drives positive outcomes nonprofit organizations just as much as in for-profit enterprises. Nonprofits can leverage data to make a real difference in communities and the lives of individuals.
In this episode, we take a deep dive into an innovative project lead by Stephanie Fritz and Denise Luster at the United Way. Specifically, this project harnesses the power of data to improve the lives of people in the community. Senior Director of Strategic Research and Analytics Stephanie and Chief Strategic Intelligence and Information Officer Denise have been instrumental in forging a unique partnership with the State of Indiana to better understand the needs and outcomes of individuals who use community organization services.
Stephanie and Denise worked on this groundbreaking project for several years and bring a wealth of experience to the table. In this episode they discuss the intricacies of collaborating with nonprofits to gather valuable data and developing a tool that safeguards client information while complying with strict regulations.
In this episode you’ll learn:
“Being curious and wanting to understand what's driving something is a key trait for successful CFOs.”
—Matt Tischler
In this episode, we explore the importance of scalability and flexibility in data analysis and how CFOs can leverage data and analytics to make better-informed decisions. Our guest Matt Tischler is the Chief Financial Officer at RuffleButts, a retail, apparel and fashion company.
Matt shares his knowledge and experience in the field of data analytics and how he uses his unique skill sets to solve complex business problems. He also shares how understanding data infrastructure and relational databases is essential for CFOs to answer complex questions.
Listen to learn about the challenges he faced while working with NetSuite and how he leveraged Coalesce to quickly map and update historical data. You’ll also learn how he improved data reporting while developing a roadmap and guidelines for his team to follow.
In this episode, you will learn:
Have you ever heard the myths about data-driven leadership in the healthcare industry? That it's too hard to implement, that initiatives don't lead to meaningful results, or that reliable data is hard to come by? Hannah Anderson debunks those myths and shows how constructive discernment, leadership, and decision-making can be effective tools in your healthcare practice.
Hannah is a passionate healthcare professional and lecturer at the University of Kentucky's Physician Assistant program. With a trauma and general surgery background, she has firsthand experience in the challenges and complexities of patient care. Her dedication to improving patient outcomes through data-driven leadership and constructive discernment has made her a sought-after voice within the medical community. As an advocate for balancing guidelines with critical thinking, Hannah believes in fostering a sense of service among healthcare providers. Her dynamic approach to teaching and commitment to empowering future medical professionals make her an invaluable asset in shaping the future of healthcare.
In this episode, you will learn how to:
When workforce development expert Todd Hurst discovered Indiana's complex, messy workforce resource ecosystem, he set out to create a trusted clearinghouse to help employers and individuals navigate the system. Along the way, he uncovered surprising data solutions and promising practices.
In this episode, you’ll hear Todd share the latest on the Talent Resource Navigator and how this platform has transformed the workforce. The Navigator serves as a statewide resource database, indexed by the specific work of individuals and including an “on-demand” element that brings customer support to the talent development space. Listen to learn more about Todd’s goal of breaking down some of the existing silos within the workforce and how his dream has become reality.
In this episode, you will learn:
Eager to learn more about Indiana's talent and workforce development landscape, Executive Director of the Institute for Workforce Excellence at the Indiana Chamber Todd Hurst set out to tackle the challenge of work-based learning systems across the state. Through research and analysis, he discovered a lack of available data that could accurately measure the success of work-based learning. This spurred conversations between various partners to discover solutions and implement change.
In this episode, you’ll hear how Todd's work has been instrumental in helping to bridge the gap between work experience and work-based learning. Listen in to learn more about how organizations can leverage data, or get data they lack, to inform decisions.
In this episode, you will learn:
Driven by her mission to shake things up, Jess Carter embarked on a journey to discover what it means to be a data-driven leader through this podcast. As we wrap up our first season, we’re flipping the script and interviewing Jess about what she’s learned so far.
Jess is passionate about helping people make data-driven decisions and providing tactical advice for businesses. Through interviewing experts, she’s gained insight into the power of alignment, data strategy, and being willing to pivot.
Listen in to hear Jess’s encouragement for all aspects of your data journey.
In this episode, you will learn:
Are you a data-driven leader looking to unlock improved efficiency, engagement, and decision-making? Manually assembling data can be a time-consuming and labor-intensive process. If you're feeling the pain of not achieving your desired results, then this episode is for you.
To quickly implement a data-driven leadership solution, Resultant CEO Mark Caswell balances academia and action, helping companies confront their data-driven problems and find success.
But what does that mean?
In this episode, Mark shares how to transform your data into actionable insights and where to begin your data transformation project. Here’s a hint—it’s not about the big bang and more about the big picture.
In this episode, you will learn:
Data projects in the public sector are often complicated, but that doesn’t mean they aren’t important or should be postponed.
Josh Wakefield, VP of public sector services at Resultant, has dedicated the last 15 years of his career to the public sector, helping agencies implement solutions and leverage data to inform decision-making and improve outcomes.
In this episode, Josh and Jess explore the challenges of data-driven leadership in the public sector. Along the way, you’ll learn ways to navigate the complex environment and still achieve meaningful, cumulative progress to leverage data more effectively and drive better outcomes for citizens.
Anyone who’s undergone a data migration project knows they almost never get done as quickly as everyone hopes. Along the way, you may find out the process is more complex than expected, what you started to build wasn’t what you needed, or that you don’t have leadership buy-in.
That doesn’t always have to be the case, though. Texas Mutual underwent a complex data migration project and completed it well ahead of schedule.
In this episode, you’ll hear first from Brian Vinson, client success leader at Resultant, as he unpacks the basics of cloud migration. Then later, you’ll hear from experts Michael Tantrum, data pipeline specialist at Resultant, and Roger Humecky, the VP of data analytics and data engineering at Texas Mutual, as they walk you through their cloud implementation journey. Join us if you’re considering transformation at an organizational level to become data-driven and want to know how to skip a few decades to get there.
"In today's world, Chat GPT helps us stay in the 'goldilocks period' of the Internet, where we can find trustworthy information and synthesize what's right and what's wrong." - Josh Wakefield Join Josh Wakefield, VP of Public Sector Services, and me as we dive into the possibilities of ChatGPT and its impacts on data-driven leadership.
Building a Data Warehouse the Agile Way
Late project deliveries, constantly changing requirements, rework and reengineering—these are just the tip of the iceberg when it comes to data warehouse problems. The root lies below the surface in your approach, the people you involve, and the tools you use.
Resultant’s VP of Data Services Will Grey and National Sales Director Michael Tantrum join the show to break down the problems that kill data warehouse projects.
Will shares how to arrive at a single source of truth in your data and explains the benefits of a modern data warehouse. Then we feature a webinar in which Michael gives advice on how to begin a data warehousing project.
You can’t avoid risks. You can only plan for them.
This is one of Susan Schramm’s cornerstone pieces of advice when it comes to data transformation. As Founder of Go To Market Impact, a firm specializing in de-risking data strategy, her advice is well worth taking.
In this episode, you’ll hear an excerpt from a webinar where Susan shares why data modernization projects fail and how to de-risk them. She also warns against common mistakes she’s seen clients make when leading a data transformation.
Kyle Roberts, Client Success Leader at Resultant, also joins us to help with our Solution on the Spot. He emphasizes the importance of identifying a clear goal, generating meaningful data, and translating technical work into actionable insights.
Digital transformations may seem like the obvious path to the future of IT. However, 28% of executives still see them as a cost center and 29% believe data proving their ROI is hard to find, according to Altimeter. If your organization has yet to take on a digital transformation, how do you get your executives on board?
Caterina Luppi, CIO at D.C. Bar, is here to help and shares insights on her organization’s data transformation journey. She not only talks about how she justified needing it, but also how they planned for success and how they overcame obstacles during implementation.
Michael Tantrum, National Sales Director at Resultant, also joins the show to Solution on the Spot. He shares how to get started with a digital transformation, how to recognize value quickly, and which common pitfalls to avoid.
To learn how to generate real value quickly, press play.
Inaccurate data isn’t just a headache, it’s a profit killer. Bad data costs companies 12% of their revenue, according to Experian. If you’re ready to start (or continue) your data transformation, Paola Saibene and Jon Sakanai are here to help.
Paola is the Principal Consultant of Data Governance Practice at Resultant. She helps with our Solution on the Spot and shares key principles for diving into data governance.
Then Jon, former Business Intelligence Manager at Colorado Housing and Finance Authority, shares his story to put the theory into practice. You’ll hear an excerpt from a webinar where he explains how his team went from manual data warehouse releases a couple times a year to automatic releases multiple times a month. He discusses lessons learned as well as results he experienced from this digital transformation.
Companies whose executives champion analytics are 77% more likely to exceed their business goals, according to a recent survey. Executive sponsorship is vital to organizational change. So how do you get C-Suite buy-in for your data initiatives?
In Solution on the Spot, Anna Peterson, BI practice lead at Resultant, emphasizes the importance of starting with the why behind requests you receive and initiatives you lead.
Then we hear from Tableau Visionaries (Zen Masters) Joshua Milligan and Bridget Cogley. They walk us through their approach to data projects, emphasize the importance of soft skills as a data consultant, and share how to collaborate with executives most effectively.
Whether you’re struggling to collaborate with your C-Suite or you’re an executive yourself, this episode will equip you with the best practices you need to take full advantage of your data.
In 2018, Major League Baseball recorded its lowest attendance in 15 years. Unfortunately, the years that followed haven’t looked much better. But ballparks may be unlocking a strategy that can turn these trends around: data analytics.
Data analytics isn’t new to the baseball world, but the amount of data teams can now collect—and how fast they can collect it—opens up a host of new possibilities. Scaling their data analytics starts with building a meaningful foundation.
To kick off this episode, Brittany Goodwin, data modeler at Resultant, shares how to start your data strategy on the right foot. Through Solution on the Spot, she explains the importance of defining the problem you want to solve with your data.
Machelle Noel, manager of analytic systems at Texas Rangers Baseball Club, shares how these concepts have played out for her team. She explains how they leveraged data to enhance the fan experience. By starting with a strategic data assessment framework, the team efficiently scaled their analytics program.
Patient experience is receiving 88% of healthcare’s investment in digital transformation, according to a recent study by Deloitte. Why? Because data has incredible potential to drive phenomenal patient experience.
In the healthcare world, there are a lot of hurdles to achieving an environment that meets industry requirements as well as organizational goals. We’re bringing in healthcare data experts to share their experience in digital transformation.
In this episode, you’ll hear from:
This group of gurus covers the common challenges, considerations, and outcomes for data transformation projects through the lens of the healthcare industry.
How did Children’s Hospital Association achieve a data transformation that saved them $2 million annually? They started with a strategic data assessment and got clear on strategy first.
Preparation makes all the difference to smooth execution of such a large initiative.
Kicking off the episode is Solution on the Spot with Resultant President John Roach. He shares how to align your data strategy with your organizational mission, avoid the most common but least-mentioned pitfall in data, and find where data analytics can make the most impact on your organization.
Lori Hotzel, CIO of the Children's Hospital Association, serves as a real-life example of the lessons John shares. You’ll hear an excerpt from a webinar where she explains the importance of sound strategy for data transformation and how it enabled her team to gain executive buy-in, quickly show ROI, and save millions of dollars on their data processing.
The power of Data is undeniable. And unharnessed - it’s nothing but chaos.
Making data your ally. Using it to lead with confidence and clarity. Host Jess Carter is solving problems in real-time to reveal what’s possible. Helping communities and people thrive. This is Data Driven Leadership a show brought to you by Resultant.
En liten tjänst av I'm With Friends. Finns även på engelska.