How do I build an interior design business? How do I get portfolio-worthy projects? Do I “have to” offer full-service interior design? How do I charge for my services? What if I want to do things differently with my interior design business? How do I take my design business to the next level?
Feeling overwhelmed? I got you friend.
Welcome to the Designer’s Oasis Podcast. Consider this your place for a fresh drink of water for the inspired, creative, ambitious, and let’s admit it, occasionally overwhelmed interior designer. Whether you are just starting your interior design business or you’re looking to grow or scale, here you’ll find actionable, real-world, and above all SIMPLE ways to launch, establish, and scale your interior design business with confidence.
Introducing your host, Kate Bendewald of Kate Bendewald Interior Design, real-life interior designer, mama, and CEO who grew her 6-figure interior design business on word-of-mouth referrals. Kate doesn’t believe in a one-size-fits-all approach to running your business. Instead, she offers authentic, approachable advice to help you start where you are.
The podcast Designer’s Oasis is created by Kate Bendewald. The podcast and the artwork on this page are embedded on this page using the public podcast feed (RSS).
Interior Designer's Business Blueprint
Energy begets energy. Money is energy. If we know that energy begets energy, what happens in your business when you sit down and you spend the time to commit some energy towards revenue generating activities and lead generating activities?
In today’s episode we are talking about revenue-generating activities and what that means, how and when to do these activities and how they keep your business thriving! This episode was inspired by a listener question that we received from Julia,
“Hi Kate, I’ve followed your advice and starting batching my days so that I have more focus and not drawn in 100 different directions at once. I’ve set aside Mondays as my Marketing & Money Mondays. The problem is, I don’t always know what to do with this dedicated time. Can you provide some specific examples of revenue generating activities that I can be focusing on during this time? Thanks so much. I appreciate everything.”
Here’s a glance at the episode:
Mentioned in this episode:
🎯 Learn More: Interior Designer’s Business Blueprint - https://www.designersoasis.com/blueprint
Have a question you want to ask Kate?
Head over to designersoasis.com/askkate. We want to hear from you. We particularly love helping you with mindset shifts, dealing with tricky situations, and all things interior design business related.
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EPISODE WEBSITE ⇗- designersoasis.com/episode/54
Interior Designer's Business Blueprint
Today’s episode is all about looking back and sharing with you all the 5 things I would do differently if I was starting from scratch again. I reflected back on what I would tell a new interior designer getting started in the industry.
Here’s a glance at the episode:
Mentioned in this episode:
🎯 Learn More: Interior Designer’s Business Blueprint - https://www.designersoasis.com/blueprint
WANT MORE?
🛒 Template Shop - 10% off the shop PODCAST10 (Limit one use per customer) 🔖 Interior Design Business Articles
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EPISODE WEBSITE ⇗- designersoasis.com/episode/52
Interior Designer's Business Blueprint
Have you been at this a while, but for some reason you can’t seem to either get to that next level revenue goal you’ve set and you feel stuck at the level you’re at?
Today’s episode is all about the habits that keep you stuck and broke. Those habits that keep holding you back and are keeping you from really thriving in your business. I want to share what I see often that keeps interior designers in a perpetual loop and how to make mindset shifts to really make some adjustments and gain some clarity.
Here’s a glance at the episode:
Mentioned in this episode:
🎯 Learn More: Interior Designer’s Business Blueprint - https://www.designersoasis.com/blueprint
WANT MORE?
🛒 Template Shop - 10% off the shop PODCAST10 (Limit one use per customer) 🔖 Interior Design Business Articles
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EPISODE WEBSITE ⇗- designersoasis.com/episode/50
Years ago, I had a wonderful Discovery Call with a photographer who I was interviewing for a project. When we wrapped up, she sent me a drop-dead gorgeous PDF that showcased her work and also broke down her process and all of the investment details.
She offered premium services and it was a huge investment for me. I wasn’t ready to commit over the phone; however, after spending time reviewing the guide she sent, I decided to proceed and guess what…she got the job.
It was at this point, that I decided, I needed to create my own guide, which I call the “Services & Investment Guide.” And let me tell you my friend, it has been a game changer in my business. I convert more potential leads into happily paying clients faster and with greater ease.
In this episode we answer questions like…
How does your Design Services and Investment Guide work with a Discovery Call?
What are 3 Things the guide helps you achieve in terms of potential clients?
What’s Inside the Guide? If you already have a services guide, keep listening b/c you may have some important information missing that you might want to add.
Here’s a glance at this episode…
[05:05] We discuss how I use the guide in my Discovery Call to complement what we discuss and what may be ideal for their project.
[06:30] I share 3 things the Design Services and Investment Guide helps you achieve in your business.
[09:50] I start answering some of the commonly asked questions like “isn’t this info already on my website?” and why this guide is necessary to help present the right information at the right time.
[11:50] How is the Design Service and Investment Guide different than your Welcome Guide? I share a few reasons why I use both and how they differ.
[13:52] I jump into what is included, how to create, and how to grab a template if you don’t want to start from scratch!
[24:58] My Challenge for you this week! If you don’t already have a Services and Investment guide for your business, get started on that this week!
Resources mentioned in this episode:
Think about what your clients are experiencing. (Hint - Your clients will give you these words.). Look back at their intake forms and use their words.
This episode focuses on all things involving the welcome packet that you deliver to your clients. We will talk about how to create a professional, beautifully designed welcome packet and how to use it best as well as dive into some of the specifics of what pages to include. We will also talk about a few misconceptions surrounding the welcome packet.
In this episode we answer questions like…
What is the welcome packet? What is its purpose?
When should the welcome packet be delivered?
What must be included in the welcome packet?
Here’s a glance at this episode…
[03:00] How the welcome package sets the stage for what it will be like working with you and gets your clients really excited for what’s to come.
[03:54] I share with you 2 common misconceptions about the welcome packet. (Hint: when should it be delivered and the purpose of the welcome packet)
[07:40] I break down what’s included in the welcome packet and how to use each piece.
[26:30] I share about my favorite ways to print and source for my welcome packets so that you can print the best product for your client facing packets!
Resources mentioned in this episode:
Having clearly defined design services is paramount to running an efficient and organized business.
It not only helps you get clear on the details such as the deliverables, the investment, and the timeline, but it also helps you to talk about your services to your clients with clarity and confidence.
And let’s be honest, confidence is what we’re after here right?
You can also use the details to help you put together those very important client deliverables such as your Services & Investment Guide or your welcome package.
In this episode we answer questions like…
Have you ever struggled to explain the differences in your interior design services to potential new clients?
Do you have a clear picture of the benefits and results of each service and what type of client might be the best fit?
Do you sometimes wonder if you have enough offerings? Or - more likely - offer too many services?
Does everyone on your team know and understand the differences in your services?
Here’s a glance at this episode…
[03:00] I dive into the importance of documenting and organizing the details of the services you offer and why everyone on your team must have a clear way to access and use this information.
[05:05] How to name your service (quick tip: keep it simple!)
[06:40] I talk about how to describe each service, what it entails, and how to clearly define what you are offering. I also discuss how to lay out what is NOT included, how you will communicate with your client and how you will make sure this is all clear from the start.
[13:20] I share how to plan out timelines for each project and set up timeframes for the design services you will be offering.
[16:13] How to set up your terms for your different offerings. Minimum fees, travel times, and how to book your services.
Resources mentioned in this episode:
"Being boutique is about delighting your client EVERY STEP OF THE WAY." - Kate Bendewald
Today we are going to talk about what it means to “Be Boutique” in your business. Being boutique doesn’t have anything to do with being small. It has everything to do with how you show up and serve your clients - and when done well, experiencing the natural benefits such as being able to charge more and cherry pick the clients and projects you want to work on. Sounds pretty good right?
In this episode we answer questions like…
How do we take that incredible responsibility of being given the keys to someone’s home and be good stewards to our clients?
How can we afford to take on fewer clients and charge a premium?
How do you serve your clients so they become natural evangelists for your work?
Here’s a glance at this episode…
[03:20] I discuss what it means to actually “Be Boutique” and how we take the incredible responsibility of being given the keys to our clients spaces and providing that top-notch service.
[05:00] I dive into how to delight your clients by doing ordinary things extraordinarily well.
[16:45] I share how I prepare your clients for the inevitable mishaps that will occur so that they feel supported!
[21:50] I share how to stay connected during a project so that you are always top of mind to your clients.
Resources mentioned in this episode:
"You don't need to do it all! Think about your personality and what is a good fit for YOU and your clients." - Kate Bendewald
When it comes to design services and the different options that we, as interior designers, have when it comes to what we each offer, I don’t believe in a one-size-fits-all approach. In many cases, designers today don’t want to do procurement due to lead times, construction costs and delays, etc. Many of you may want to have a menu of options for clients. In this episode, I share what I feel are the 5 types of interior design services that you should consider offering, what they are, what the pros and cons are, and who they are ideal for.
I will throw out one caveat. In this episode I am talking about generally accepted practices in interior design. Will there be exceptions? Absolutely. This is intended to provide a framework for how to think about the different types of services you might offer and how to decide which ones are in alignment with the types of clients you want and the kind of design career you want.
In this episode, we answer questions like…
What design services you may consider offering to your clients?
What are the pros and cons of each type of design service?
What kind of design career do you want?
Here’s a glance at this episode…
[3:00] Why I don’t feel like an interior designer should offer all types of services, but rather choose what interior design services are best for their business. Why offering a ladder of services may be a better fit.
[5:20] We dive into what full-service design includes and involves, how the project management may work, and the pros and cons.
[10:30] I share how I use design-only services in my business, the pros and cons as well as who this is ideal for.
[18:05] Consultation only services and how you can set these up by offering advice and design direction only, without drawings or detailed specifications.
[21:50] Offering services remotely via E-Design services - when they can work, who they work best for, and all of the pros and cons.
[29:45] One of my favorite services to offer, Designer for a Day - how much can you achieve in a day, how do you charge, what is really possible?
[35:27] Wrapping up with a few thought-provoking questions to get you on the right track!
Resources mentioned in this episode:
Interior Designer's Business Blueprint
In today’s episode I want to share the 7 money tips that I live by as an interior designer! Maybe finances come easy for you or maybe you’re more like me where it needs to be built into your schedule and you need a clear list of what needs to be done, what needs attention, and what to focus on.
Here’s a glance at this episode…
Resources mentioned in this episode:
FREE DOWNLOAD: 7 Habits of Highly Profitable Interior Designers
FREE Masterclass: 6 Part Framework for A Thriving Interior Design Business
Dear Kate: Submit your questions for the show!
PODCAST: 3 Ways to Price Your Projects
Profit First: Transform Your Business from a Cash-Eating Monster to a Money-Making Machine
Atomic Habits: An Easy & Proven Way to Build Good Habits & Break Bad Ones
Harvest $10 off of your first month
In today's episode, I share my vision for where we are headed in 2024 and the impact that we can have as interior designers. I want to share a little bit about what we're going to be doing here on the podcast, inside the Designers Oasis community, and the topics and guests we are bringing on. One big part of this is a survey we are launching TODAY to all interior designers to gain insight into pricing, time estimates, and more. The goal is to help provide data points to help you confidently price your services and estimate your time based on industry standards.
Here’s a glance at this episode…
I share about my journey in self-care and personal growth (including my first mammogram experience!).
I discuss the impact that interior design can have in the face of global issues and the impact we have in our clients’ lives and homes.
I share my focus on leaning into sustainability practices in the interior design industry and how I am hoping to inspire even small steps towards more ethical and sustainable practices in design.
I even let you know about a few guests who will be joining us in the new season that I am so excited to share with you!
Interior Designer's Business Blueprint
Ask yourself, what would happen in your business if you started to take up a little more space. If you continuously look for ways to move the needle even in small ways a little more each and every day. Those little needle-moving actions and behaviors over time add up to huge success. That’s what we’re going to jump into today to keep you from leaving money on the table.
Here’s a glance at this episode…
[03:45] I introduce the idea of taking up more space and moving the needle in your interior design business.
[04:30] I share how a follow-up strategy in your business can help create more time and make sure that deadlines, communication and follow-ups are taken care of in a timely manner.
[09:09] I discuss what happens when you give clients only what they ask when you know you could do better for them.
[16:28] I share how to ensure you are not under-charging for your time. I talk about how to audit your projects, track your time and make sure you are paid for your time.
[23:15] I talk about how to make sure you leave no dead-ends at the end of a project by asking for referrals, testimonials, and making sure to wrap up the project well.
[26:00] I wrap up the episode with a few needle-moving activities to get you thinking!
Mentioned in this episode:
PODCAST: Episode #12 How to Make More Money with Time Tracking (Part I - Why & How to Track your Time)
WANT MORE?
- Template Shop - 10% off ANYTHING in the shop PODCAST10 (Limit one use per customer) - Blog - Free Resources
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EPISODE WEBSITE ⇗- designersoasis.com/episode/33
Interior Designer's Business Blueprint
Too often designers either miss red flags due to a lack of experience or choose to ignore them because they are eager for the work or the client was a referral from someone you know. They may be in your circle of friends or community and the hard question is really what do you do with these red flags? Today’s episode will shed some light on what to look for and how to handle the most common red flags.
Here’s a glance at this episode…
[04:20] I jump into how you can start to spot red flags BEFORE engaging with a client on a long-term basis.
[07:15] I start with the red flag of a potential client trying to negotiate your contract, how to stand your ground, and how to believe in your services and the contract you’ve spent time putting together.
[12:08] Indecisiveness in a client can make a project extremely difficult. I dive into why it’s not about how much information or time they need, but their ability to make a decision in the end.
[18:26] I share about discounts! Discounts on services, products, etc. and why this can be a red flag to handle head-on from the start.
[25:50] I talk all about boundaries ranging from communication to expected response times to setting expectations
[28:52] I discuss how a client who “ghosts” you or continually takes a long time to respond can be a red flag while also throwing off milestone dates and delivery dates.
[33:00] I share about having and finding clients who truly respect the process.
[36:13] I discuss reading a potential client’s tone and paying attention to how you feel with the general communication to see if working with them may be a red flag.
[45:50] I wrap up with the good and bad news and how identifying red flags early can help you make room for the perfect client that is out there for you.
Mentioned in this episode:
WANT MORE?
- Template Shop - 10% off ANYTHING in the shop PODCAST10 (Limit one use per customer) - Blog - Free Resources
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- Instagram- Pinterest - YouTube
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***Rate, Review, & Follow on Apple Podcasts***
"I Love the Designer's Oasis Podcast" <-- Does this sound like you? If so please consider rating & reviewing my show. This helps support the show so I can continue to make more episodes just like this to support you and other designers.
Click here, scroll to the bottom, tap to rate with five stars, and select “Write a Review.” Then be sure to let me know what you loved most about the episode!
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EPISODE WEBSITE ⇗- designersoasis.com/episode/32
Imagine this - You just returned from a much-deserved 2-week holiday with your favorite person or people and while you were away one(or perhaps all) of these things happened…
You have a new client consultation on the calendar with a fully-vetted client.
You’ve received the as-built drawings and site photos from a brand-new project you are kicking off.
Drawings for a new kitchen renovation are nearly complete and fully detailed for next week’s presentation.
The ordering is complete for a project you recently presented to a client
A light fixture arrived at the warehouse damaged, but a replacement is already en route.
Sounds pretty good yeah? I’m here to tell you that this level of support, and growth is totally doable. I’ll share the ins and outs of hiring in your business in today’s episode.
In this episode, we answer questions like…
How do you even get started in making your first hire?
How do you know if you’re ready to hire in your business?
How does hiring actually increase the bottom line of your business?
Here’s a glance at this episode…
[06:50] I jump into how hiring can help your bottom line and the various ways it can greatly benefit your business.
[14:50] How do you know who to hire first? I share how to figure out what your needs are and what type of hire you need to make first!
[18:30] I walk you through the types of employees vs contractors and why you may want to hire each type, the pros and cons, and all of your options.
[22:15]] My challenge to you this week: Write your job description of the role you want to hire first or next. Define the skill sets they need to have, describe the environment, and what kind of experience they need to possess.
🎯 Learn More: Interior Designer’s Business Blueprint - https://www.designersoasis.com/blueprint
WANT MORE?
🛒 Template Shop - 10% off the shop PODCAST10 (Limit one use per customer) 🔖 Interior Design Business Articles
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EPISODE WEBSITE ⇗- designersoasis.com/episode/9
Interior Designer's Business Blueprint
Today I’m chatting with Ericka Saurit of Saurit Creative, a STRATEGIC BRAND MARKETING + STORYTELLING for interior designers and home brands.
Ericka believes that HOW you tell your story matters. It needs to be clear, concise, and consitent. She’s on a mission to help interior designers clarify their value and get that message out.
Ericka shares the 3 pillars that you have to understand and get right - in order to shift from being a business to a brand.
Here’s a glance at the episode:
[5:37] Ericka shares her backstory and how she got into teaching storytelling for interior designers and the home industry.
[13:45] We discuss the importance of brand storytelling and how it shows up across your work from your website and social media all the way into your proposals, emails, and correspondence with your clients.
[18:10] Ericka shares what most interior designers underestimate or leave out when storytelling and how we have to think about if we are a business or a brand. She discusses how to create a brand where clients want to choose you.
[24:00] We discuss the need for consistency across your brand storytelling and how important it is in what clients and potential clients remember us for.
[29:10] Ericka shares with us the 3 E’s of taking a business strategy and creating a brand.
[36:00] We discuss the importance of taking time to craft your storytelling without rushing through the process. There is so much more to creating a brand than just getting a really great logo and website up.
[44:26] I ask Ericka to share what shifts an interior designer will feel when you really nail down your brand in terms of your business strategy and creating content.
Mentioned in this episode:
🎯 Learn More: Interior Designer’s Business Blueprint - https://www.designersoasis.com/blueprint
WANT MORE?
🛒 Template Shop - 10% off the shop PODCAST10 (Limit one use per customer) 🔖 Interior Design Business Articles
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📺 YouTube
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EPISODE WEBSITE ⇗- designersoasis.com/episode/56
Want to raise your design rates? Your costs have increased and it’s time you raise your rates to match this. It’s tempting to put our emotions into these decisions but today is all about sharing how to make this a little easier!
In this episode, we discuss things like…
How to raise your rates and fees with ease.
How to deliver the message that your rates will be changing.
How to feel you're worth what you’re charging so your clients do as well.
Here’s a glance at this episode…
[05:13] I share about how you could gradually increase existing clients as you increase your rates to newer clients coming in. Remember: not all clients have to be at the same rate.
[08:35] Don’t be afraid to lose some clients. I share how raising your rates may lead to some loss of clients but this makes room for new clients.
[09:45] I share how you can explain your rate increase to clients and discussion points you may want to have.
[12:00] I share about using a fee ladder structure and how you can share this with your clients as well as timelines to share with clients.
Resources mentioned in this episode:
🎯 Learn More: Interior Designer’s Business Blueprint - https://www.designersoasis.com/blueprint
WANT MORE?
🛒 Template Shop - 10% off the shop PODCAST10 (Limit one use per customer) 🔖 Interior Design Business Articles
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EPISODE WEBSITE ⇗- designersoasis.com/episode/26
Today’s topic is one of the most asked questions that I get about building your interior design business and that’s how to price your projects and come up with your service fees and feel more confident in your proposals when you send them out.
In this episode, we answer questions like…
How do you decide what type of pricing strategy (or a few of them) work best for your business?
Do you need to base fees on square footage?
How do you estimate your time?
Here’s a glance at this episode…
[05:22] Do you need to track your time? Is this important regardless of your fee and pricing method?
[06:37] I share what 2 factors your fees should be based on no matter what the project scope entails. How to continue to price projects well even as you and your team become more efficient at project management.
[07:45] I share a few other methods on how to charge that may play a factor in how you charge for a project. I share how charging by the square footage or overall project cost is used by some interior designers (personally, this is not what I use and I share why!)
[11:50] I discuss how to charge for your projects based on time and the value that you bring to the project.
[16:45] I jump into the 3 types of pricing - hourly, flat fee, and hybrid. I share the pros and cons of each type and how we use them in our business.
[28:50] I share my challenge to you for the week!
Resources mentioned in this episode:
Freebie - Design Process Asana Template
Harvest for timekeeping (Affiliate)
Blog Post - How to Use Pricing Options in your Design Proposals
Blog Post - How to Easily Track Time for Interior Design Projects
🎯 Learn More: Interior Designer’s Business Blueprint - https://www.designersoasis.com/blueprint
WANT MORE?
🛒 Template Shop - 10% off the shop PODCAST10 (Limit one use per customer) 🔖 Interior Design Business Articles
FOLLOW ALONG
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EPISODE WEBSITE ⇗- designersoasis.com/episode/7
Interior Designer's Business Blueprint
“You don’t have to get it right. You just have to get it going.” – Mike Litman
In this episode I share:
A little about me
Share some of the early struggles I experienced
But also how I was able to overcome them and turn my little baby designer business into one that thrived and supported me and my family
3 core truths I believe can help you grow in business and accomplish your biggest dreams
Here’s a Glance at this Episode:
[1:40] Why podcasting? I share how if you’re anything like me, you listen on the go, fitting in during kids’ practices/lessons/pickups or while doing laundry, cleaning the house or a million other things. You’re a busy guy or gal!
[3:20] A little background on me. I’m just a regular old girl! I share my background while living in Austin. I share how I was running out of time to decide what I wanted to major in. Then I learned that there was an “Intro to Interior Design'' summer course at my local community college. I instantly knew that would be my path. I share my early life with my “weekend designer” single mom and how we moved a lot - I mean - a lot 18x’s in 18 years.
[6:00} I share about my internship with a high - end designer in Austin. We even did a $1M Boat Dock and how I then found my way to Denver working for OZ Architecture. It was a dream. Great team, Energy, buzz, Imagine scenes from The Intern - set designed by Nancy Myers.
[7:20] I had my first baby and returned to work - severely sleep deprived! - and people started to notice. I thought I was going to get fired. At this point my husband suggested maybe I should go to work for myself - I didn’t see that potential in myself. But he did.
[8:30] I did it! I went to work for myself. I share what I didn’t have going for me and then what I DID have going for me! Where did I start? What problems did I encounter? How and why did it “click”?
[10:00] My business was growing but I was getting burnt out! The running a business part of the design business along with the client work was exhausting. So I had to figure out what to do to “fix” this. I needed to charge more and I knew I provided great service.
[12:15} I will tell you what I did (not all at once) but I will share the top 3 things that I did to transform my business. Spoiler: I share much of what I learned inside my Designer’s Oasis Membership.
[17:42] This is what I want you to know. These are 3 very simple truths I will stand behind until the day that I die. If you can get behind these ideas too, the sky's the limit for you.
[18:00] Core Truth #1 - You don’t need to have it all figured out. You will never have all your ducks in a row, so you just need to get going!
[20:15] Core Truth #2 : There is No one-size fits all for running your design business. Design the business that works within what YOU want. That may be full-home design, specific room design, designer for a day, or agency work - it’s up to you!
[22:00] Core Truth #3 - Everyone (including you) has a unique set of skills, background, expertise that adds a unique twist to your design POV. It's up to you to uncover this and tell that story. Listen in as I share examples of members inside the Designer’s Oasis Membership and their unique backgrounds. What is your story?
[24:48] Recap of the core truths
You don’t need to have it all figured out to get started
There is no one-size fits all approach to running your business
Your story matters and helps shape your POV as a designer.
Links Mentioned in this Episode:
Book: Worth Every Penny: Build a Business That Thrills Your Customers and Still Charge What You're Worth
🎯 Learn More: Interior Designer’s Business Blueprint - https://www.designersoasis.com/blueprint
WANT MORE?
🛒 Template Shop - 10% off the shop PODCAST10 (Limit one use per customer) 🔖 Interior Design Business Articles
FOLLOW ALONG
📺 YouTube
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EPISODE WEBSITE ⇗- designersoasis.com/episode/1
Interior Designer's Business Blueprint
Is popular advice crushing your interior design business? Do you sometimes find that the advice you hear doesn’t seem to fit your business?
Today’s episode is all about some popular advice that may be crushing your interior design business. I’m putting my stake in the ground on what I feel about some popular advice for interior designers and where I stand on these topics.
Here’s a glance at the episode:
[2:50] I jump in with the notion that you have to have just one ideal client avatar and why I believe you often need variations of this avatar for each service that you provide.
[6:42] I share why flat fee is not always the best way to charge for your projects and why I don’t believe there is ONE best way but rather how I believe in the nuances of the business and having the ability to charge based on the type of project.
[13:03] I discuss how business is cyclical and even when you have achieved success, you will still face challenges. There is no “easy” in business.
[16:50] I share how success looks differently for each of us and how to keep the big picture in focus.
Mentioned in this episode:
FREE DOWNLOAD: 7 Habits of Highly Profitable Interior Designers
Episode 7 - 3 Ways to Price your Projects
Episode 12 - How to Make More Money with Time Tracking (Part I - Why & How to Track your Time)
🎯 Learn More: Interior Designer’s Business Blueprint - https://www.designersoasis.com/blueprint
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EPISODE WEBSITE ⇗- designersoasis.com/episode/55
Interior Designer's Business Blueprint
Energy begets energy. Money is energy. If we know that energy begets energy, what happens in your business when you sit down and you spend the time to commit some energy towards revenue-generating activities and lead-generating activities?
In today’s episode, we are talking about revenue-generating activities and what that means, how and when to do these activities, and how they keep your business thriving! This episode was inspired by a listener question that we received from Julia,
“Hi Kate, I’ve followed your advice and started batching my days so that I have more focus and not drawn in 100 different directions at once. I’ve set aside Mondays as my Marketing & Money Mondays. The problem is, I don’t always know what to do with this dedicated time. Can you provide some specific examples of revenue-generating activities that I can be focusing on during this time? Thanks so much. I appreciate everything.”
Here’s a glance at the episode:
[5:00] We dive into a list of revenue-generating activities and get started with following up with leads.
[8:25] I share about putting together proposals and my methods for getting these done in time efficient manner.
[10:10] Invoicing clients can occasionally drop by the wayside when you’re deep into projects and a one-off invoice or an invoice outside of the regular schedule pops up so keeping these front of mind is necessary.
[11:30] I discuss how I make time to reach out and cultivate strategic partnerships on a regular basis.
[14:40] I share how utilizing Facebook groups can help build your clientele and the right methods for trying to both share helpful information and build relationships while also promoting your services.
[18:00] Sometimes the key is in the follow-up and continuing to follow up with past clients. I share how this has worked for my interior design business.
Mentioned in this episode:
FREE DOWNLOAD: 7 Habits of Highly Profitable Interior Designers
🎯 Learn More: Interior Designer’s Business Blueprint - https://www.designersoasis.com/blueprint
WANT MORE?
🛒 Template Shop - 10% off the shop PODCAST10 (Limit one use per customer) 🔖 Interior Design Business Articles
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EPISODE WEBSITE ⇗- designersoasis.com/episode/54
Interior Designer's Business Blueprint
Want to have better proposals? Start with delivering better consultations. Consultations are the first step in working with your client and the better experience they have, the more likely they will want to work with you
Here’s a glance at the episode:
[6:36} I discuss how to effectively set expectations for your clients from the beginning - even before the consultation begins.
[9:08] I share how I prepare for a consultation and what I typically do in terms of paperwork, research, and getting to know the potential client(s).
[15:26] I share with you some of the little nuances that I have picked up along the way that help you to make a great first impression.
[23:41] I go through how I get more information about the lifestyle of the client and what they are looking to feel in their home and how they entertain to get a full picture.
[27:15} I discuss how I treat the consults as a “mini-design” session to add value for my client where I share a few design solutions to allow them to see the possibilities, however big or small. I also use this time to explore the different surfaces and revisit the budget to present a solid proposal.
[38:30] I share how I wrap up the session and remind the client of their options moving forward.
Mentioned in this episode:
Episode #5- How to Create a Successful Client Welcome Packet
🎯 Learn More: Interior Designer’s Business Blueprint - https://www.designersoasis.com/blueprint
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EPISODE WEBSITE ⇗- designersoasis.com/episode/53
Interior Designer's Business Blueprint
Today’s episode is all about looking back and sharing with you all the 5 things I would do differently if I was starting from scratch again. I reflected back on what I would tell a new interior designer getting started in the industry.
Here’s a glance at the episode:
[5:25] I share how important it is to truly invest in your business early on. I share how I invest in my business regularly now and how I wish that I had started to do this earlier.
[8:30] Perfectionism is the antithesis of progress. I share how it affects me as well and how it an hold us back from just getting started in business so dive in!
[13:41] I share all about how to get comfortable with self-promotion even if it is inherently uncomfortable for you.
[16:00] I discuss how important it is to get clear on your goals and what success really looks like for you! Remember - it’s key to build the business you want that fits into your lifestyle.
[20:43] I share with you how to be more selective with the types of clients you take on and how to determine where to spend your energy.
Mentioned in this episode:
🎯 Learn More: Interior Designer’s Business Blueprint - https://www.designersoasis.com/blueprint
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🛒 Template Shop - 10% off the shop PODCAST10 (Limit one use per customer) 🔖 Interior Design Business Articles
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EPISODE WEBSITE ⇗- designersoasis.com/episode/52
Great marketing should make our consumers feel like they WANT to open that email and look at the blog post or podcast. We have all had those moments where marketing may have put us off because it was a little “icky” or overly done but today’s guest Katie Boyce is going to help us with copywriting and brand messaging that feels just right!
In this episode, we discuss
👉 What a lead magnet is, why they are important, and how to decide that you need one (hint: we all do!).
👉 What type of lead magnet attracts the right client, what can set you apart and what really makes a good lead magnet.
👉 What comes after you create the lead magnet from putting it all together, the tech side, the nurture sequence, and all that comes along with having a successful lead magnet. She shares how the days after they are delivered the lead magnet are really key in conversions.
👉 Email service providers and tech tools you can use to build your welcome sequences and how to keep moving forward even if this part is intimidating for you!
👉 What emails should be included in a welcome sequence and how to build out an email sequence that will keep your subscribers interested and engaged.
👉 When it may be best to hire a copywriter and how a copywriter can help you really nail down your brand messaging to attract the clients you really want.
Mentioned in this episode:
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EPISODE WEBSITE ⇗- designersoasis.com/episode/51
Interior Designer's Business Blueprint
Have you been at this a while, but for some reason you can’t seem to either get to that next level revenue goal you’ve set and you feel stuck at the level you’re at?
Today’s episode is all about the habits that keep you stuck and broke. Those habits that keep holding you back and are keeping you from really thriving in your business. I want to share what I see often that keeps interior designers in a perpetual loop and how to make mindset shifts to really make some adjustments and gain some clarity.
Here’s a glance at the episode:
[5:55] Leaving money on the table is the first reason I have seen interior designers stay stuck, which can happen with scope creep and change orders. I share a few ways to address this in the future.
[9:17] I share how to use value-based proposals to ensure your clients can see what each level of service really includes.
[10:55] I share about tracking time and how important it is no matter how you are charging for your services.
[13:54] I dive into the importance of the follow up plan and staying connected with your prospective clients. I share how follow up is part of the selling process.
[20:00] I talk about all things undercharging. So many interior designers are perpetually undercharging and I share all the ways you may be doing this and how to make sure you are aware moving forward.
[28:45] I wrap up with questions to ask yourself if these topics resonated with you and how to start making adjustments.
Mentioned in this episode:
How to Make More Money with Time Tracking Part I - Why & How to track your time
How to Make More Money with Time Tracking with Time Tracking Part II - How Audit your Project’s Time
🎯 Learn More: Interior Designer’s Business Blueprint - https://www.designersoasis.com/blueprint
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EPISODE WEBSITE ⇗- designersoasis.com/episode/50
Interior Designer's Business Blueprint
Have you had doors close for you that you can later look back on and realize it was pushing you into a new place, a better place?
Today I am joined my Crerissa McKinnis, an interior designer from San Antonio Texas, and a member of the Interior Designers Business Blueprint program.
After attempting career paths toward being a doctor. And then a lawyer, she had what she calls a “god moment” and she knew that design was her calling.
She shares how she had many door close on her over the years - but her persistence has paid off. Today she runs a thriving interior design business she is proud of.
Here’s a glance at the episode:
[5:50] Cerissa shares her story about getting started (at the young age of 16) when her parents were building their dream house.
[10:20] Cerissa and I discuss her educational and career path towards interior design ranging from wanting to be a doctor to a lawyer and settling on interior design.
[17:40] We discuss how Cerissa got started in a retail environment and how she sorted out what she enjoyed, what she didn’t enjoy and what her next steps should be.
[24:20} We jump into Cerissa’s move back into interior design through a family renovation and how she began advocating for clients moving forward.
[29:20] We discuss making the move from a full time job into your own business including the time and commitment it takes to build a “side-hustle” into a full time business.
[30:25} I ask Cerissa to explain how she is a dream caster for her clients and how she applies that to her clients to help them manifest their dreams inside their homes
[33:00] Cerissa shares what she would have done sooner or what she would have done differently when taking your business to the next level. We discuss where to invest, what was most helpful and what key components you should nail down as you grow.
[40:00] We discuss how important really knowing and speaking to your ideal client is and how it’s necessary to revisit this as you grow to ensure you work with exactly who you are looking to work with!
Mentioned in this episode:
🎯 Learn More: Interior Designer’s Business Blueprint - https://www.designersoasis.com/blueprint
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EPISODE WEBSITE ⇗- designersoasis.com/episode/49
Interior Designer's Business Blueprint
Do you find yourself still on Instagram an hour and a half after you went on to post or engage with your followers? We all do!
In today’s episode I catch up with Jessica Norby, a social media strategist on how to lose the social media overwhelm while still allowing social media to work for you and help attract the right clients to your business.
Here’s a glance at the episode:
[5:00] Jess shares how the strategy for service based business models differs from larger product based online businesses in terms of building relationships via social media.
[7:10] We discuss how to get a user to stop scrolling past you on social media so that you can grab their attention and allow for that connection to your followers.
[10:00] We jump into how social media for smaller product based businesses is a long game and not something that just happens overnight. It’s a longer strategy of having your ideal client learn who you are so they can know, like, and trust you.
[19:00] Jess shares the real story behind your reach on social media when you’re comparing yourself to accounts with massive followings. Social media is a FREE avenue with live feedback through likes, saves, shares and messages. Reach for local business owners is about getting visibility to those around you both on social media and in real life within your community!
[29:05] We dive into the discussion of hashtags and geo locations. Do they really matter as much as they used to?
[35:30] We discuss planning for social media. We talk about strategy, batching, and planning content.
[39:00] Jess talks about analytics and best practices for seeing what is working and what may not be.
[45:00] Jess shares the struggles and challenges with being a small business owner and a mom while also wanting to be an asset to your community and help others.
Mentioned in this episode:
Follow Jess on Instagram: @jessicanorbyllc
🎯 Learn More: Interior Designer’s Business Blueprint - https://www.designersoasis.com/blueprint
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EPISODE WEBSITE ⇗- designersoasis.com/episode/48
Interior Designer's Business Blueprint
Are you tuned into your creative energy and how it ebbs and flows?
As designers it’s part of our job to read our clients minds and also be able to have time for creative processes but moving back and forth between the two can be a challenge. Tuning into her creative energy patterns, Carly shares some great tips on how to move between heading up long strategic conversations or taking in feedback, and producing work of a consistent quality all while protecting your creative energy.
Here’s a glance at the episode:
[05:17] We talk about the need to protect creative and social energy and how Carly started this process for herself.
[12:00] Carly and I discuss boundaries and how to start working through how you really want to work with clients. We discuss how the decision on when to take meetings, how often to engage with clients, and when you want to be social can make a huge impact on your creative energy.
[18:30] We discuss context switching and how for many of us, we lose so much time trying to switch our brains between a variety of tasks rather than go with our natural ebb and flow.
[21:45] Carly and I share about how we use hyperfixation playlists to focus on creative days to help stimulate creativity and focus on projects.
[25:25] We dive into cycle-related trends around creativity and what Carly has learned about her own PMDD and how she now factors this into her schedule and recognizes how negative feedback can impact interactions during this time.
[32:30] Carly shares her self-care list she has created based on time available for reference for quick pick me ups to get into a better creative space so that they are readily available without needing to make another decision!
[38:50] We discuss how to use the Shortcuts app (game-changer!) when we are distracted to help run through a set of prompts to see what kind of support you may need in that moment, and then suggests ideas that you know work for you.
[47:00] We wrap up with a run-down of tools that can help you fight distraction, hyperfixation, and create the natural rhythms in your business to support your creative work in the best way possible.
Mentioned in this episode:
Spotify ADHD Hyperfixation Playlist (Carly’s Fave)
Spotify Binaural Beats Flow State (Kate’s Fave)
Follow Carly on Instagram: @schematicdesignco
PODCAST: 3 Things your Brand Needs to Communicate (well) with Carly Teigeler
Blog Post: Makeover Your Week with Time Blocking
Blog Post: Keeping Healthy Boundaries with Your Interior Design Clients
Blog Post: 3 Productivity Tools I can’t Live Without
🎯 Learn More: Interior Designer’s Business Blueprint - https://www.designersoasis.com/blueprint
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EPISODE WEBSITE ⇗- designersoasis.com/episode/47
Interior Designer's Business Blueprint
How much beauty comes out of the mess as a creative? When you have stuff all out on the table and you are “in” in, that’s when the magic can happen.
On today’s episode, I chat with Jenny Footle about how to remain present, listen to our bodies, and how to prepare for focused work, client meetings, and handling mistakes. We talk about how to really tune into our bodies and find ways to manage expectations of ourselves and our clients and find a pace of work that feels healthy and sustainable.
Here’s a glance at the episode:
[03:30] Jenny shares how she got into her work and her organization Beautiful Feet Wellness.
[12:15] Jenny shares her techniques to help during those times when you are feeling like an imposter, being questioned by clients, and other times which leave you feeling anxious and how to pause in the moment and work through these feelings.
[15:26] We discuss taking time to pause between transitions in our days and lives. We talk about how to set the tone for how people interact with you and what pace you set for yourself.
[23:26] Jenny and I talk about creativity and creating space for creative expression. Allowing for play is critical for truly creating and digging into critical thinking. We talk about allowing for white space and the freedom of getting bored.
[39:45] Everything is a practice, not a perfect - we dive into how to take a pause between transitions so that you are able to be present in any moment.
[53:00] Jenny walks us through a few easy yoga positions to utilize when you just need to let go or release in the moment.
Mentioned in this episode:
Jenny’s Website → Beautiful Feet Wellness
Follow Jenny on IG → @beautfiulfeetwellness
🎯 Learn More: Interior Designer’s Business Blueprint - https://www.designersoasis.com/blueprint
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EPISODE WEBSITE ⇗- designersoasis.com/episode/46
Interior Designer's Business Blueprint
What we say to ourselves matters, right? We listen to ourselves, and we're counting it as evidence so being able to notice and think about how you can shift your thinking or reframe thoughts to support yourself is important.
In today’s episode, we continue our discussions around mental health with Sarah Lovell, an executive function and ADHD coach. We will help normalize procrastination and overwhelm and learn skills and tactical tips to get s#!t done!
Here’s a glance at the episode:
[03:55] We get started with a discussion about what executive functioning is and how Sarah got started working with other female business professionals to prioritize, start and finish tasks, problem-solve, etc.
[08:20] I share my personal struggles with staying on task and how I have to set up my environment for the best productivity as possible. We discuss distractions and tactics for trying to minimize distractions with various tools.
[15:30] Sarah shares a few strategies from her toolkit to keep all the thoughts we have each day and organize them somewhere outside of just our heads and how to use visual systems.
[28:15] We chat about feeling in limbo when you feel “stuck” and how to create a list of things to do that can re-energize you and help you get back on track and create again.
[36:15] Sarah and I chat all about prioritizing tasks and deadlines along with asking for help when you need it.
[46:40] Sarah shares the concept of time tracking and time blindness which helps us visualize time when working on a project so that we can avoid going down an unnecessary rabbit hole.
[58:30] We wrap up with how Sarah structures her coaching and how you can find out more about her!
Mentioned in this episode:
Find out more about Sarah: Executive Functioning First
Follow Sarah on IG @executivefunctioningfirst
🎯 Learn More: Interior Designer’s Business Blueprint - https://www.designersoasis.com/blueprint
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EPISODE WEBSITE ⇗- designersoasis.com/episode/45
Interior Designer's Business Blueprint
In today’s episode I have the pleasure of sitting down with Molly Crouch from In Her Company. Molly is a corporate-ladder-climber-turned-gentle-living-visionary who began to unravel the busyness in her own life after her youngest daughter was born.
Now she serves as co-listener and coach for busy women who want to discover the rhythms, routines and rituals that lead to a more sustainable life. Molly received her life coaching certification through Erickson Coaching International in 2020, and is a co-host for a quarterly women's retreat called TONIC + Bloom where guests are invited to a day of pause, play and restoration. Today we are here to chat about how rituals, routines, and rhythms can help you create a more sustainable business. Molly believes that it is important to re-frame our view of our relationship to the world, our clients, our families, our friends, so that we can find more balance.
Here’s a glance at the episode:
[04:35] Molly shares her backstory and how she found her way into this line of work coming from a place with very little margin and how she created more space to really unravel the busy in here life.
[12:45] We dive into how it can feel to manage “all the things” and feel like the wheels will fall off if we let anything go.
[16:30] Molly and I talk about delegation and how challenging it can be when it comes to our personal lives vs our professional lives.
[23:05] Anxiety can be contagious and learning how to set the tone for our own atmosphere can make a difference for those around us as well.
[25:45] Molly shares how to build practices through rhythms and routines to find groundedness and learn to really be kind to ourselves. Molly shares the rituals that help us and how to build rituals and routines that can become truly life-giving.
[46:00] Molly and I discuss how choosing to work with the right clients is key in creating ease and calm in many ways and how this can influence your ability to say yes to the right projects.
Mentioned in this episode:
Follow Molly on IG @inhercompany
Join Molly’s Newsletter for a weekly Rest & Reflect Series
🎯 Learn More: Interior Designer’s Business Blueprint - https://www.designersoasis.com/blueprint
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Interior Designer's Business Blueprint
In today’s episode I want to share the 7 money tips that I live by as an interior designer! Maybe finances come easy for you or maybe you’re more like me where it needs to be built into your schedule and you need a clear list of what needs to be done, what needs attention, and what to focus on.
Here’s a glance at this episode…
[04:26] I discuss making a ritual out of looking at your finances each week to create a habit and create a ritual of grabbing you favorite coffee or treat.
[07:45] I share how to start paying yourself first via auto-pay to create the habit that ensures you get paid and taken care of even from the start of your business.
[10:00] I dive into how to keep your money siloed and how I use this in my business to make sure my client money and my business money and profit stay separate.
[19:00] I discuss my method for how I use a recurring focused task on my calendar with a checklist to ensure that I can focus on what needs to be done without taking time as invoices, etc come in to stop and take care of those.
[26:30] I have questions for my bookkeeper throughout the month (as I’m sure we all do!) so I share how I manage these questions so that I can stay on top of what’s needed.
[28:30] I am a big advocate of auditing your projects to really get a feel for income and time spent on each project and share my methods.
[32:54] I share my simple method of using email tags to set up a system for knowing what needs to be paid or needs attention on the day you are doing your money work!
Mentioned in this episode:
Profit First: Transform Your Business from a Cash-Eating Monster to a Money-Making Machine
Atomic Habits: An Easy & Proven Way to Build Good Habits & Break Bad Ones
Harvest $10 off of your first month
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- Template Shop - 10% off ANYTHING in the shop PODCAST10 (Limit one use per customer) - Blog - Free Resources
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"I Love the Designer's Oasis Podcast" <-- Does this sound like you? If so please consider rating & reviewing my show. This helps support the show so I can continue to make more episodes just like this to support you and other designers.
Click here, scroll to the bottom, tap to rate with five stars, and select “Write a Review.” Then be sure to let me know what you loved most about the episode!
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EPISODE WEBSITE ⇗- designersoasis.com/episode/43
Interior Designer's Business Blueprint
Today I’m chatting with Christy Taylor, a Certified Public Accountant on a mission to help empower women in business through financial literacy. Christy specializes in tax preparation and consulting for women-owned small businesses and creative entrepreneurs. When she's not trying to keep her clients from panicking about taxes, you can most likely find her curled up by the fire with a scandalous romance novel, sipping strawberry margaritas by the water, or listening to Taylor Swift on repeat.
Here’s a glance at this episode…
[06:15] Christy and I dive into business and entrepreneurship for those of us with ADD/ADHD and how we work our businesses around our struggles. We dive into protecting our mental health and ways that we have set boundaries.
[19:54] Christy shares how she helps people start to understand money through the lens that anyone can learn about their finances if someone takes the time to teach them.
[26:00] Christy shares how she got into the business and found her passions within the financial world.
[37:00] We discuss filing as an S-corporation vs and LLC and Christy’s top tips related to which is best for you and when that step may make sense.
[45:00] As an interior designer, we often get money in ebbs and flows that we need to plan for in terms of taxes and setting aside money so Christy shares with us her tips for making sure to set aside the proper amount of money.
[59:15] Write-offs! What can you write-off and what can you not? Christy dives into the do’s and dont’s. PLUS you can download her freebie below!
Mentioned in this episode:
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- Template Shop - 10% off ANYTHING in the shop PODCAST10 (Limit one use per customer) - Blog - Free Resources
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"I Love the Designer's Oasis Podcast" <-- Does this sound like you? If so please consider rating & reviewing my show. This helps support the show so I can continue to make more episodes just like this to support you and other designers.
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EPISODE WEBSITE ⇗- designersoasis.com/episode/42
Interior Designer's Business Blueprint
Bookkeepers can help out clients as much as possible but it is so important that the business owner understands their business and the rules and regulations as well.
Today my guest is…
Morgan Boudreaux Operations Director at Business by the Book, a bookkeeping service provider who specializes in working with interior designers across the US. As part of financial literacy month, I have invited Morgan here today to answer some common questions related to accounting in the interior design industry.
Here’s a glance at this episode…
[04:00] I share my experiences with different bookkeepers and how important it is to find a great fit and stick with them.
[12:21] Morgan shares what questions an interior designer should ask when looking for a potential accountant and what red flags should they look for.
[18:30] I ask Morgan to set the record straight when it comes to the role of a bookkeeper and what common misconceptions about what a bookkeeping firm does/can do for your interior design business.
[20:30] If you feel behind in your bookkeeping, Morgan shares what to do when you’ve fallen behind.
[30:00] We discuss sales tax and tax compliance for interior designers to take into account.
[40:00] I ask Morgan questions from our members such as common pricing for a bookkeeper and how/when to get started with a bookkeeper. I ask Morgan about client income and expenses on projects and the differences between retainers and invoices.
Mentioned in this episode:
WANT MORE?
- Template Shop - 10% off ANYTHING in the shop PODCAST10 (Limit one use per customer) - Blog - Free Resources
FOLLOW ALONG
- Instagram- Pinterest - YouTube
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***Rate, Review, & Follow on Apple Podcasts***
"I Love the Designer's Oasis Podcast" <-- Does this sound like you? If so please consider rating & reviewing my show. This helps support the show so I can continue to make more episodes just like this to support you and other designers.
Click here, scroll to the bottom, tap to rate with five stars, and select “Write a Review.” Then be sure to let me know what you loved most about the episode!
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EPISODE WEBSITE ⇗- designersoasis.com/episode/41
Interior Designer's Business Blueprint
Always make sure you have clear goals. How much is coming in? How much is going out? Take a look at the activities you are doing - are they revenue generating activities or just busywork?
Here’s a glance at this episode…
[04:10] Jenny shares a little more about herself and how she moved from pet photography to money coach!
[09:06] Jenny shares all about money types and how she works with clients to determine their money types in a way that allows them to make financial decisions in a calm, confident way.
[19:22] Jenny shares habits that she feels every creative entrepreneur should practice on a regular basis.
[26:17] Jenny and I talk about separating business and personal finances and the value of doing this while also creating structure financially in both. We also talk about generational patterns that come into play with money mindset.
[43:00] We dive into having the confidence that money will be there and how to connect through the purpose of our work. We talk about numbers and trusting our own intuition.
Mentioned in this episode:
Follow Jenny on Instagram @financialsforcreatives
WANT MORE?
- Template Shop - 10% off ANYTHING in the shop PODCAST10 (Limit one use per customer) - Blog - Free Resources
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- Instagram- Pinterest - YouTube
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***Rate, Review, & Follow on Apple Podcasts***
"I Love the Designer's Oasis Podcast" <-- Does this sound like you? If so please consider rating & reviewing my show. This helps support the show so I can continue to make more episodes just like this to support you and other designers.
Click here, scroll to the bottom, tap to rate with five stars, and select “Write a Review.” Then be sure to let me know what you loved most about the episode!
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EPISODE WEBSITE ⇗- designersoasis.com/episode/40
Interior Designer's Business Blueprint
You go from a place of needing and wanting to take everything that comes your way but you can’t multiply your time so taking a look at how we use it and who we spend it with matters.
Here’s a glance at this episode…
[04:20] Whitney and I start off talking about her own home build and project and other recent projects she is working on.
[13:23] Whitney shares her background and path into interior design and her journey to where she is today. We talk about her work with One Kings Lane as a part of the Chasemakers team.
[29:45] We dive into the decision making process for choosing when to take on a new client, when to say no to a client and how to continue to make business decisions that support your vision.
[37:40] Whitney shares how she outsources in her business and how this helps create and keep boundaries and relationships.
[45:00] Whitney and I discuss brand identity, what it has led to and how it has elevated her business.
[53:04] I ask Whitney about her business values and how that shows up in her business on a daily basis.
[56:00] I do a rapid fire question session with Whitney to wrap the episode.
Mentioned in this episode:
Instagram: @farringtonlane
WANT MORE?
- Template Shop - 10% off ANYTHING in the shop PODCAST10 (Limit one use per customer) - Blog - Free Resources
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- Instagram- Pinterest - YouTube
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***Rate, Review, & Follow on Apple Podcasts***
"I Love the Designer's Oasis Podcast" <-- Does this sound like you? If so please consider rating & reviewing my show. This helps support the show so I can continue to make more episodes just like this to support you and other designers.
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EPISODE WEBSITE ⇗-
Interior Designer's Business Blueprint
Paragraph summary
No amount of money is going to make you happy with the work you’re doing. Part of this is having great relationships and showing up and then you get to work on what you want and that’s such a blessing.
Here’s a glance at this episode…
[03:20] Karlin and I kick things off talking about how she got into architecture and established her seat at the table.
[26:50] Karlin shares a bit about her process and the ability to take on projects and clients in a selective manner - we talk about holding boundaries and why it is so important.
[44:18] We talk about portfolio building and when it is important and how to build through the right projects and deciding what the great projects for you are.
Mentioned in this episode:
WANT MORE?
- Template Shop - 10% off ANYTHING in the shop PODCAST10 (Limit one use per customer) - Blog - Free Resources
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- Instagram- Pinterest - YouTube
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***Rate, Review, & Follow on Apple Podcasts***
"I Love the Designer's Oasis Podcast" <-- Does this sound like you? If so please consider rating & reviewing my show. This helps support the show so I can continue to make more episodes just like this to support you and other designers.
Click here, scroll to the bottom, tap to rate with five stars, and select “Write a Review.” Then be sure to let me know what you loved most about the episode!
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EPISODE WEBSITE ⇗- designersoasis.com/episode/38
Interior Designer's Business Blueprint
If you have ever wanted to know more about hiring an interior design photographer or the ins and outs of what you should know, what to ask, and why it all matters, this is the episode for you! Jeff Jones and I deep dive into the right questions to ask and what to look for in today’s episode.
In this episode, we answer questions like:
How does a designer go about finding the right photographer for their business? What questions should we be asking?
Once you have found a photographer (or two) to interview, what kinds of questions should you be asking?
There are SO many different types of photographers out there, what makes an interior design photographer different?
Here’s a glance at this episode…
[02:10] I share a little bit more about my guest, Jeff Jones, and where we are headed with this episode!
[07:45] Jeff shares how he got his start in photography and then moving into interior design photography. He shares how he worked with Magnolia Market and how this led him to lean into the design aspect of photography.
[18:34] Jeff and I discuss what sets an interior design photographer apart from other types and styles of photography.
[24:50] I dive into how we treat the spaces we design as a lifestyle space and Jeff shares how he is able to “get the story” in his work when photographing to ensure the designer’s vision comes through.
[30:30] Jeff and I discuss how important it is to know your end goal when getting interior design photography - is to to be featured in press, social media, personal use, etc - as it helps a photographer determine how to shoot the photos to provide the best results.
[34:36] We dive into the questions you should ask once you have found your photographer.
[41:30] Jeff shares what to look for in a contract and some standard photography licensing agreements and fees associated with third party usage of photos.
Mentioned in this episode:
WANT MORE?
- Template Shop - 10% off ANYTHING in the shop PODCAST10 (Limit one use per customer) - Blog - Free Resources
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- Instagram- Pinterest - YouTube
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***Rate, Review, & Follow on Apple Podcasts***
"I Love the Designer's Oasis Podcast" <-- Does this sound like you? If so please consider rating & reviewing my show. This helps support the show so I can continue to make more episodes just like this to support you and other designers.
Click here, scroll to the bottom, tap to rate with five stars, and select “Write a Review.” Then be sure to let me know what you loved most about the episode!
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EPISODE WEBSITE ⇗- designersoasis.com/episode/37
Interior Designer's Business Blueprint
Selling your services and selling your brand is not always easy! It can feel icky and as if you’re trying to persuade someone to work with you (which doesn’t always feel great). This episode is all about the myths around selling and how to re-frame your feelings on selling.
One thing to keep in mind is that your clien’ts money is none of your business. Your clients are grown ups and can decide what they can afford - not you. It’s not your business. If they can’t afford you, there is a designer out there who may be at a different place than you and would be a right fit. This leaves the door open for you to work with the clients that are perfectly aligned.
Here’s a glance at this episode…
[02:05] I share my personal journey with selling, the struggles I encountered and steps that I took to move forward into feeling comfortable with selling.
[07:00] I discuss how selling happens throughout the client journey, not just in a sales call and why it is an essential part of running your business.
[08:00] I share how selling is NOT trying to persuade someone of something and jump into the first myth that selling has to be hard, icky, and challenging.
[10:34] Your beliefs about money affect your ability to sell and I discuss how your money thoughts and challenges impact your ability to sell.
[17:10] Hearing a no from a prospective client does NOT mean there is anything wrong with your pricing or with you. I share how to get curious around this and refine your processes. Pricing is not always the concern!
[24:33] I discuss how to overcome the idea that you are competing with “cheap” and “free” design services. I share how to work with your competitive edge and expertise.
Mentioned in this episode:
Blog: An Abundance Mindset - 3 Ways to Shift your Mind towards Abundance
Blog: 5 Follow Up Strategies to Get More Interior Design Clients
WANT MORE?
- Template Shop - 10% off ANYTHING in the shop PODCAST10 (Limit one use per customer) - Blog - Free Resources
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- Instagram- Pinterest - YouTube
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***Rate, Review, & Follow on Apple Podcasts***
"I Love the Designer's Oasis Podcast" <-- Does this sound like you? If so please consider rating & reviewing my show. This helps support the show so I can continue to make more episodes just like this to support you and other designers.
Click here, scroll to the bottom, tap to rate with five stars, and select “Write a Review.” Then be sure to let me know what you loved most about the episode!
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EPISODE WEBSITE ⇗- designersoasis.com/episode/36
Interior Designer's Business Blueprint
Today we are putting pen to paper and talking all about the benefits of hiring for your interior design business. I am passionate about this and feel strongly that every interior designer should have at least one assistant.
Here’s a glance at this episode…
[03:06] I dive right into why most designers get stuck on hiring and understanding how they would utilize an assistant.
[05:00] I share how having an assistant can help your business - what can they help with? How will it uplevel the client experience?
[12:25] I run through an exercise with you all about how to figure out all that you do plus what you should be doing yourself!
[19:05] Grab your pen and paper! I go through an exercise to sort out what is fulfilling about your career and what lights you up.
[23:24] I share my real-life experiences with moving my business across the country twice and how I have used a wide array of assistants and employees.
[28:40]We run through examples of tasks that an assistant can help with during the interior design process and imagine what you could do with the time you gain back to really focus on and grow your business.
Mentioned in this episode:
BOOK: Traction by Gino Wickman
WANT MORE?
- Template Shop - 10% off ANYTHING in the shop PODCAST10 (Limit one use per customer) - Blog - Free Resources
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- Instagram- Pinterest - YouTube
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***Rate, Review, & Follow on Apple Podcasts***
"I Love the Designer's Oasis Podcast" <-- Does this sound like you? If so please consider rating & reviewing my show. This helps support the show so I can continue to make more episodes just like this to support you and other designers.
Click here, scroll to the bottom, tap to rate with five stars, and select “Write a Review.” Then be sure to let me know what you loved most about the episode!
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EPISODE WEBSITE ⇗- designersoasis.com/episode/35
Interior Designer's Business Blueprint
Today we are talking all about hiring - specifically, how to know when its time. The reality is that many of us, as designers experience the struggles that we are talking about today and we end up throwing money at or wasting time on the wrong things - when really the answer is hiring help in your business.
Here’s a glance at this episode…
[06:26] I share the honest truth that sometimes if you are not enjoying your business anymore and feel like you’re losing your creativity and your love for your work, you may be in need of help i.e. hiring!
[08:35] I dive into the second way to know it’s time to hire - you are overwhelmed with the business tasks and the day to day and losing your time in all of you necessary admin work.
[09:38] I share how the necessary details that go into every project can be bogging you down from really working on your big picture goals. Someone else could be doing some of this behind the scenes work for you.
[14:05] If your client work is suffering and the experience is dwindling, you may have too much on your plate that could be handed off to another team member via hiring.
[15:42] I talk about team burnout and how not hiring can affect the rest of your team and how this may include your team not focusing on what they are best at as everyone takes on projects that are out of their wheelhouse.
[18:05] I share how to start hiring, who to hire and what you should be looking for to offload some admin work. I share an exercise that will help you take action now in deciding the next first step!
[28:05] I talk about how not hiring can actually keep you stagnant and keep you from making more and providing a greater level of service for your clients. I leave you with a few thoughts on mindset and how to make that first hire (or next hire).
Mentioned in this episode:
WANT MORE?
- Template Shop - 10% off ANYTHING in the shop PODCAST10 (Limit one use per customer)- Blog - Free Resources
FOLLOW ALONG
- Instagram- Pinterest - YouTube
-------------------------------------
***Rate, Review, & Follow on Apple Podcasts***
"I Love the Designer's Oasis Podcast" <-- Does this sound like you? If so please consider rating & reviewing my show. This helps support the show so I can continue to make more episodes just like this to support you and other designers.
Click here, scroll to the bottom, tap to rate with five stars, and select “Write a Review.” Then be sure to let me know what you loved most about the episode!
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EPISODE WEBSITE ⇗- designersoasis.com/episode/34
Interior Designer's Business Blueprint
Ask yourself, what would happen in your business if you started to take up a little more space. If you continuously looked for ways to move the needle even in small ways a little more each and every day. Those little needle moving actions and behaviors over time add up to huge success. That’s what we’re going to jump into today to keep you from leaving money on the table.
Here’s a glance at this episode…
[03:45] I introduce the idea of taking up more space and moving the needle in your interior design business.
[04:30] I share how a follow-up strategy in your business can help create more time and make sure that deadlines, communication and follow-ups are taken care of in a timely manner.
[09:09] I discuss what happens when you give clients only what they ask when you know you could do better for them.
[16:28] I share how to ensure you are not under-charging for your time. I talk about how to audit your projects, track your time and make sure you are paid for your time.
[23:15] I talk about how to make sure you leave no dead-ends at the end of a project by asking for referrals, testimonials, and making sure to wrap up the project well.
[26:00] I wrap up the episode with a few needle-moving activities to get you thinking!
Mentioned in this episode:
WANT MORE?
- Template Shop - 10% off ANYTHING in the shop PODCAST10 (Limit one use per customer)- Blog - Free Resources
FOLLOW ALONG
- Instagram- Pinterest - YouTube
-------------------------------------
***Rate, Review, & Follow on Apple Podcasts***
"I Love the Designer's Oasis Podcast" <-- Does this sound like you? If so please consider rating & reviewing my show. This helps support the show so I can continue to make more episodes just like this to support you and other designers.
Click here, scroll to the bottom, tap to rate with five stars, and select “Write a Review.” Then be sure to let me know what you loved most about the episode!
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EPISODE WEBSITE ⇗- designersoasis.com/episode/33
Interior Designer's Business Blueprint
Too often designers either miss red flags due to a lack of experience or choose to ignore them becuase they are eager for the work or the client was a referral from someone you know. They may be in your circle of friends or community and the hard question is really what do you do with these red flags? Today’s episode will shed some light on what to look for and how to handle the most common red flags.
Here’s a glance at this episode…
[04:20] I jump into how you can start to spot red flags BEFORE engaging with a client on a long-term basis.
[07:15] I start with the red flag of a potential client trying to negotiate your contract, how to stand your ground and how to believe in your services and the contract you’ve spent time putting together.
[12:08] Indecisiveness in a client can make a project extremely difficult. I dive into why it’s not about how much information or time they need, but their ability to make a decision in the end.
[18:26] I share about discounts! Discounts on services, products, etc and why this can be a red flag to handle head on from the start.
[25:50] I talk all about boundaries ranging from communication to expected response times to setting expectations
[28:52] I discuss how a client who “ghosts” you or continually takes a long time to respond can be a red flag while also throwing off milestone dates and delivery dates.
[33:00] I share about having and finding clients who truly respect the process.
[36:13] I discuss reading a potential clients’ tone and paying attention to how you feel with the general communication to see if workin with them may be a red flag.
[45:50] I wrap up with the good and bad news and how identifying red flags early can help you make room for the perfect client that is out there for you.
Mentioned in this episode:
WANT MORE?
- Template Shop - 10% off ANYTHING in the shop PODCAST10 (Limit one use per customer)- Blog - Free Resources
FOLLOW ALONG
- Instagram- Pinterest - YouTube
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***Rate, Review, & Follow on Apple Podcasts***
"I Love the Designer's Oasis Podcast" <-- Does this sound like you? If so please consider rating & reviewing my show. This helps support the show so I can continue to make more episodes just like this to support you and other designers.
Click here, scroll to the bottom, tap to rate with five stars, and select “Write a Review.” Then be sure to let me know what you loved most about the episode!
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EPISODE WEBSITE ⇗- designersoasis.com/episode/32
Interior Designer's Business Blueprint
You might not always be able to change their minds but if you can look into why a client isn’t moving forward with your services, you can find out where you’re losing a client and if it’s something that you can adjust in your business. In this episode, I’ll dive into the 5 reasons why clients aren’t moving ahead with you that I’ve learned over time with tracking and small changes.
Here’s a glance at this episode…
[03:15] We talk about what happens when you go through with sending off the proposal and then crickets……
[06:11] We talk about the important things to remember when a client chooses not to use your services.
[07:30] I dive into the 5 reasons why you may hitting a deadend with prospective clients (after making these mistakes myself!)
[9:30] I chat about how to “cast the vision” effectively and help them see the end result and what they are really after.
[10:58] I share how to use your clients own words to help them feel validated and understood within your proposal.
[12:43] Overwhelming your clients or confusing them can be a concern so I share how to help ease the overwhelm as their interior designer.
[15:58] I dive into how to address your potential clients internal pain points rather then just those external pain points they may share.
One of the tools we offer inside the Designers Oasis Membership is the CEO Dashboard which includes a Conversion calculator. The conversion calculator can help you see where prospective clients may be falling off. This is a key metric to track in your business because. Once you can identify that, then you know where you need to improve your process.
If this sounds like something you’d like to have in your business, headover to Designer’s Oasis to learn more about joining
Mentioned in this episode:
WANT MORE?
- Template Shop - 10% off ANYTHING in the shop PODCAST10 (Limit one use per customer)- Blog - Free Resources
FOLLOW ALONG
- Instagram- Pinterest - YouTube
-------------------------------------
***Rate, Review, & Follow on Apple Podcasts***
"I Love the Designer's Oasis Podcast" <-- Does this sound like you? If so please consider rating & reviewing my show. This helps support the show so I can continue to make more episodes just like this to support you and other designers.
Click here, scroll to the bottom, tap to rate with five stars, and select “Write a Review.” Then be sure to let me know what you loved most about the episode!
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EPISODE WEBSITE ⇗- designersoasis.com/episode/31
Trust me, I get it! I’ve found that I have been a victim of the perfectionist trap for way too long and am just recently figuring out just how much this has held me back. We are exposed to the pain-free narratives of others while acutely feeling and experiencing our own struggles. Getting to where you want to be is a set of stairs where you are taking one imperfect step at a time.
In this episode we answer questions like…
Here’s a glance at this episode…
[05:05] I share about the types of perfectionism and how this may show up for you. I dive into product perfectionism and process perfectionism.
[08:56] I talk all about the comparison trap and self-perfectionism and how this can keep us trapped or keep us playing small.
[11:00] I share a personal story about my perfectionist tendencies when it comes to podcasting. I share why I don’t let it stop me anymore and try to move forward.
[13:20] I discuss the trap that perfectionism can lead to that can take us down a road to burnout which tends to feel like failure and stifles creativity.
[14:58] I share strategies for tackling the perfectionism within yourselves and how to start to normalize your own mistakes and failures.
[20:25] I wrap up with a few thoughts from one of my favorite authors, Adam Grant, and his thoughts on comparison.
Resources mentioned in this episode:
Today’s episode is all about my favorite lead magnet idea for interior designers to help you find the right type of client from the start, share your process, and streamline your business.
In this episode, we answer questions like…
Here’s a glance at this episode…
[2:34] We jump into the basics of what a lead magnet is, what the goal is and what it may include. I share why you would even want to collect email addresses and how to use them once you have them.
[04:13] I share how you may use an email series to expand on the lead magnet, build trust, and share more resources.
[06:23] I share using emails to provide a quarterly studio update to share upcoming projects, keeping you front of mind, and sharing ways to work together.
[09:58] I dive into the top principles of a good lead magnet. I share what the lead magnet should include and how it should reflect your brand. I talk through how you can demonstrate your expertise, inspire them, and attract the type of client you want to work with.
[18:30] I share ideas for lead magnets that you could create. I talk quizzes, informational guides, checklists, and round-ups.
[26:45] I wrap up with a few final tips on the goals of a successful lead magnet.
Resources mentioned in this episode:
Limiting beliefs, you know those sneaky thoughts that creep in sabotage your progress? When left unchecked, they can wreak havoc on your potential. I hear a lot of limiting beliefs from the designers I work with.
Today I’m sharing some of the common limiting beliefs I hear over and over again. We’re going to examine 7 of them and try to untangle them. The truth is, if you’re feeling stuck in business, it might not be what you’re doing (or not doing) that is the problem, rather it may be your thinking or beliefs that are holding you back.
In this episode, we answer questions like…
Here’s a glance at this episode…
[03:30] I dive right into the first limiting belief that you need to have all of your processes “figured out” before you can take on clients. (Hint: you have to jump in before you can start to figure it out and refind the process)
[05:07] I discuss how not finding immediate success is not a reason to give up. We see a lot of people’s success without seeing the hard work or process behind it. It’s just an illusion and we need to continue to grow and trust the process.
[11:02] I tackle the age-old idea of when to invest in your business. How long can you bootstrap your business and when do you need to start investing in some way? I share why you should be investing in your business from the start, even in small ways.
[15:35] I jump into the limiting belief that you can’t afford to make mistakes. I share how this can throw you into analysis paralysis and how to overcome this idea.
[22:10] I share all about the idea that you can’t start to charge for your services until you have a few projects under your belt. Your services are valuable, no matter where you are in your business.
[24:30] I talk all about the idea that once you have “x”, you’ll be confident and put yourself and your business out there. I share how to build that confidence in your business.
[26:47] I discuss the misconception that selling is somehow about convincing people and share why believing that sales are “icky” can hold you back and limit your growth.
[31:01] I wrap up with how to ask yourself if a thought is a limiting belief or a true challenge.
Resources mentioned in this episode:
The experience a client receives and great service is so important. Lucky for me, that comes pretty naturally based on my experience working in fine dining. The goal at the end of a meal is to leave the customer with a full belly, and a dopamine hit from laughter and being with people they love. My goal was to make it feel like an effortless and seamless experience, which is the same goal I carry into my interior design business!
Today I share all about how I feel that my experiences working in a few fine dining establishments helped shape me to be a better manager of projects and clients and to help me understand what high end clients want.
In this episode we answer questions like…
Here’s a glance at this episode…
[04:40] I share how previous experiences (waiting tables or not) have shaped your ability to create a unique selling proposition for your interior design clients.
[08:26] Experience is everything, right? I share how to figure out the experience a client is after and help to provide that in your service. The goal is to do the ordinary things extraordinarily well.
[11:55] I jump into efficiency when providing service and how to create efficiency in your business. I share how to handle billing, emails, and correspondence to streamline your time.
[14:39] I share how important it is to truly know your audience when relaying information. From contractors to clients to vendors, it matters how you relay information related to the interior design project.
[17:24] Anticipating needs of our clients is KEY! I share how you can anticipate common needs for clients.
[20:48] I jump into how to mitigate mistakes, those that are in your control and those that are not in your control. I share when and how to share those mistakes or delays and how to relay this information to your clients in a positive way.
[26:40] I share how to make friends with your back of house staff, your contractors, etc in a way that can help your business thrive, help with mistakes and concerns along the way, and how to nurture these relationships.
Resources mentioned in this episode:
Want to raise your design rates? Your costs have increased and it’s time you raise your rates to match this. It’s tempting to put our emotions into these decisions but today is all about sharing how to make this a little easier!
In this episode we discuss things like…
Here’s a glance at this episode…
[05:13] I share about how you could gradually increase existing clients as you increase your rates to newer clients coming in. Remember: not all clients have to be at the same rate.
[08:35] Don’t be afraid to lose some clients. I share how raising your rates may lead to some loss of clients but this makes room for new clients.
[09:45] I share how you can explain your rate increase to clients and discussion points you may want to have.
[12:00] I share about using a fee ladder structure and how you can share this with your clients as well as timelines to share with clients.
Resources mentioned in this episode:
This episode is all about mini projects to help you set up and organize your design business for the new year. I’m going to be sharing 10 options that will hopefully get your mind thinking about the new year with a fresh start.
In this episode we discuss things like…
Here’s a glance at this episode…
[03:55] I start with the first category of projects, all related to branding for your business. You can start with revamping your services and investment guides and/or welcome packets.
[07:20] Auditing your website and/or social media can make for a great mini project(s) during a little downtime. I share how to look at and audit your pages.
[12:58] I dive into the next category → organizing projects! This may be your sample library, your files, and even your bookmarks for your laptop!
[17:30] I share some small visibility projects to increase the visibility of your business in the new year. Looking into some of the organizations and networks you could become a part of can help you hit the ground running in the new year.
Resources mentioned in this episode:
Today is all about failures and mistakes in business. I’m pulling back the curtain on the top 5 mistakes I have made in my business.I want to share these mistakes to normalize them and hopefully my mistakes can help you from making those same mistakes.
In this episode we answer questions like…
Here’s a glance at this episode…
[3:50] I jump right into my first mistake in business - not investing into my business sooner through coaching and business experts.
[08:13] I share about how to identify red flags in clients and how to learn from them. I share how ignoring them can really put you at risk in the long run.
[11:19] I share all about the mistake of blending money (client money and business operations money) into one account and the various ways that you may set up the money involved in your business.
[16:45] I talk about how I used to let my ideal client avatar get stale and how this can impact the types of projects that may come your way. [19:37] I discuss how I came to the conclusion that I could not do it all. I share how and when I knew I needed to hire and how I was able to work through it.
Today’s episode is all about knowing your ideal client’s pain points and how this helps you to talk directly to them. when you are able to do that you can help them see and feel like you get them and you are the answer to their challenges.
In this episode we discuss topics like…
Here’s a glance at this episode…
[06:12] I share my first step in researching pain points - magazines! I share how powerful the articles and stories can be in finding common client pain points.
[08:49] Online forums can be a source of researching pain points when used properly and mindfully. I share how I have used them in the past.
[10:00] I talk all about the ways that working with clients can help you build up your copy bank and identify pain points via intakes with prospective clients through intake forms and discovery calls.
[19:20] I share how I used a consultation to continue to identify pain points and build on the language your clients are using. [22:22] The deep dive interview - how this has helped in my business and why I feel like it’s a great opportunity to really get to know clients in a personal way.
[25:40] I share why it’s so important to go back to notes from client’s that you didn’t end up working with and identify the red flags in terms of language and words they used and how this can also help you in your copy and attracting the right clients.
Resources mentioned in this episode:
Blog Post - 12 Tips for a Rock-Solid Consultation
In today’s episode I have the pleasure of interviewing Jenny Karlsson of Financial for Creatives. Jenny is a certified money coach with a special focus on helping creative entrepreneurs. Jenny is the creator of the #moneycompassdeck (a powerful and practical tool that allows you to connect with the energy of money.) She is on a mission to help creative entrepreneurs heal their money blocks and manage money with confidence.
Today we’re talking about how we can set up our business finances so that the naturally occurring ebbs and flows that happen both internally and externally don’t shake the foundation of your business.
What I love most about Jenny is her compassionate yet no-nonsense approach to helping empower women to take control of their finance.
In this episode we discuss things like…
Here’s a glance at this episode…
[6:22] Jenny shares her back story with us and how she got started working with creative entrepreneurs as a financial coach.
[11:48] Jenny shares all about her Money Compass Deck and how it helps to connect to the energy of money.
[17:20] I ask Jenny why she believes this is so important for entrepreneurs, specifically women to understand and control the finances for their businesses.
[26:35] I ask Jenny to share her top strategies for designers wanting to create the stability in their business. She shares how to make decisions that keep your business profitable. We talk through what accounts you need to setup, how to use them, and how to pay yourself!
[50:40] We chat about diversifying your income and how to create a ladder of services so that you are able to create structure and avoid hustling to do it all.
[01:01:00] Jenny and I chat about how to balance decisions related to hiring and help during busy seasons.
[01:10:00] Jenny and I wrap up with Jenny painting a picture of what it means to be successful with money in our business and personal finances. She shares what this looks like, what flexibility it can create and what emotions may surround this.
Resources mentioned in this episode:
About a year ago I was invited to speak at the Designers On Social Summit and today I wanted to share this presentation with you because what I talked about is so near and dear to my heart.
You see, years ago I struggled with pricing my services because I thought I needed to compete with the online design brands who were at the time offering $99/room designs. What I started to realize is that I was focused on the wrong thing.
I didn’t need to - nor should I - compete on price.
Where my competitive edge really lied was in my ability to provide killer service. And that was developed in my years working in high-end hospitality design.
So today, I’m sharing my presentation - Being Boutique - how to serve your clients so they become natural evangelists for your work.
In this episode we answer questions like…
Here’s a glance at this episode…
[04:12] I share a brief introduction of myself, my background, and my business (and the journey to get where I am today)
[06:00] I share a few of the key things we do to create opportunities to delight our clients that are not typically expected.
[10:23] I chat about prepping your clients for the inevitable delays that will happen.
[12:37] Want to learn how to turn your clients into real evangelists? I share how we go above and beyond with our project delivery and celebrate the end of each design project.
Resources mentioned in this episode:
🗓️ MARK YOUR CALENDARS 🗓️ Annual Master Planning Workshop on November 10th, 2022
Whatever it is, these are the things that matter. Leisure matters. Family time Matters. Time with friends matter. Travel matters. What are the things that matter to you? If we aren’t intentional about our time and protect the things that matter, it’s too easy to look up and be like, oh my god, I haven’t had a proper vacation in 3 years.
In this episode we answer questions like…
Here’s a glance at this episode…
[06:17] I share how to communicate well with clients regarding your company holidays and time away.
[11:00] I share a little bit about how to do your quarterly review and plan for time away - when you want to take off, how long it may be and commit to a plan. I share how I am able to get clients to certain steps to allow for breaks or vacations for myself and my team.
[14:20] Time efficiency is KEY! I share how I manage business tasks on a monthly basis and how I use a calendar review to maintain efficiency.
[15:50] I share my weekly start up and shut down routines to help create boundaries around my week and/or day.
[18:30] I talk about task batching and how to maximize your workflow for efficiency and effectiveness. I also share about automating the parts of your business that you can.
Resources mentioned in this episode:
My guest today is Carly Teigeler, owner and lead designer of Schematic Design Co, a brand and web design studio that specializes in “Human-Centered Design”.
In my interview today, I ask her about what human-centered design is and how we can employ that throughout design.
But we also cover some other really exciting topics as it relates to braind like the 3 things, carly says your brand needs to communicate well - in order to position yourself well in your market. She also describes the palette of tools - way beyond a logo - that your brand needs.
Finally Carly understands that designers are in different seasons. Some brands may need a fully custom design. Other times, it may need a little glow-up. Today she shares some simple questions you can ask yourself to decide if a brand overhaul or a mini-makeover may be the right next step.
I think you’re going to love the energy that carly brings along with her beautifully simple way of sharing her expertise.
In this episode we answer questions like…
Here’s a glance at this episode…
[04:40] We dive into Carly’s background and her move from a degree in architecture and dance to how she really got started with her own graphic design studio.
[09:45] Carly shares with us what “human-centered” branding means and how her approach is more centered around the end-user experience.
[13:10] How does playfulness work with professionalism in a great balance for clients on their website, branding, and how to really work your personality into your branding.
[20:30] Carly shares what design tools you need in your toolbox and why you shouldn’t settle for just a “logo”.
[28:58] We talk about the 3 things your brand needs to communicate in order to position yourself well in your market
[39:45] Carly shares the truth about when it’s time to hire a brand designer (and when it’s best to wait).
[50:30] I ask Carly about her unique services that she offers for clients who may not be ready for full service brand and website design via semi-custom brand kits, etc.
Resources mentioned in this episode:
Download Carly’s Free Branding Report Card
Today I sat down with one of the Designer’s Oasis Members, Lauren Sullivan of Well by Design, a luxury virtual interior design studio based out of Tennessee.
Well by Design has been featured in multiple media outlets including Homes and Gardens, Southern Living, The Zoe Report and more.
After nearly a decade as a pharmacist, Lauren’s two greatest loves—interiors and helping others feel their best—became more connected than ever with the launch of Well by Design.
Lauren helps homeowners nationwide create refined spaces that bring balance to their lives through a bespoke virtual experience. Never one to sacrifice style or substance and always finding the nuanced details.
Lauren seeks to prioritize the health of her clients and the environment by choosing safe, organic, and sustainable materials while working with artisans and small businesses as often as possible.
With an eye for timeless design, Lauren prides herself in tying together the tiniest of details that truly make a space feel unique to each client.
In this episode we talk about topics including…
Here’s a glance at this episode…
[03:40] We start with an introduction of Lauren as she shares her story about going from being a pharmacist to an interior designer!
[11:10] Lauren shares with me how she came up with the name for her business, Well by Design and about the businesses’ goals and intention.
[18:46] Lauren is in the middle of building her own home and she shares the process and what she has learned.
[23:57] We discuss how interior designers fit into the “team” of architects, builders, and contractors.
[27:08] Lauren shares how she came to the decision to do virtual design services. We also talk about how Lauren runs her design services. Communication is a a key and we jump into that.
[40:45] We talk a little bit about pricing tiers with virtual design services and how Lauren has set this up in her business.
[50:13] Rapid fire questions with Lauren!
Resources mentioned in this episode:
Dani Haas is the founder of Dani Haas Design, a Denver-based interior design firm focused on creating layered, sophisticated, and comfortable spaces. While carefully balancing function and aesthetics, Dani's interiors are known for being warm, textured, and inviting.
Before founding Dani Haas Design, she spent a decade in NYC working with prominent firms like Pappas Miron Design and the renowned AD100 and Elle Decor A-List firm Cullman & Kravis Associates.
During her 8 years at C&K, she had the privilege of designing notable residences in NYC, the Hamptons, Connecticut, New Jersey, Miami, and beyond. Her projects have been featured in prominent shelter magazines such as Architectural Digest, Elle Decor, Veranda, New York Cottages & Gardens, and Luxe magazine.
Today, Dani shares her remarkable journey of rising through the ranks at C&K from an Administrative Assistant to Lead Designer and then deciding to move back to Denver and launch her eponymous Company Dani Haas Design.
Her story is a testament to the importance of being willing to do and try anything, even when you don’t know the outcome. Alongside resourcefulness and creativity when it comes to getting to where you want to be in life and business.
Dani graduated from Indiana University with a degree in Interior Design.
Her passion for travel, food, and art influence her work, from the color palette to composition to unexpected textures and forms. In her free time, you can find her testing out new recipes and hosting friends and family or shopping for vintage ceramics and furniture.
Dani resides in the West Highlands neighborhood of Denver, CO, with her husband, Patrick and their beloved goldendoodle, Jones and soon-to-be baby girl, coming in early October.
Here’s a glance at this episode…
[05:17] We jump into the interview talking about who Dani was as a little kid! What she was like as an artistic child and how that developed into her current passions.
[08:22] Dani shares about her experience with Cullman & Kravis in NY and how she rose through the ranks. She shares about the rocky moments and the growth she experienced.
[22:20] Dani shares how working on the project management side of the interior design helped to create the confidence needed to start her own design business.
[29:00] Dani and I chat about her transition moving back to Denver and starting her business.
[48:00] Dani shares with me how she’s preparing for maternity leave while running her business and how she is preparing the business.
[59:50] I ask Dani to share how she finds inspiration and what her go to way to tap into her creativity is.
Resources mentioned in this episode:
Guest Info:
Bio:
Dani Haas is the founder of Dani Haas Design, a Denver-based interior design firm focused on creating layered, sophisticated, and comfortable spaces. While carefully balancing function and aesthetics, Dani's interiors are known for being warm, textured, and inviting.
Before founding Dani Haas Design, she spent a decade in NYC working with prominent firms like Pappas Miron Design and the renowned AD100 and Elle Decor A-List firm Cullman & Kravis Associates.
During her 8 years at C&K, she had the privilege of designing notable residences in NYC, the Hamptons, Connecticut, New Jersey, Miami, and beyond. Her projects have been featured in AD, Elle Decor, Veranda, NYC&G, and Luxe. Her unique works reflect the client's personality while exhibiting incredible craftsmanship, attention to detail, and elegant practicality.
DHD prides itself on realizing our client's vision and needs while adhering to any budget. Grounded in traditional principles, DHD strives to create unique and inspiring spaces that are as livable as they are beautiful.
Dani graduated from Indiana University with a degree in Interior Design. Her passion for travel, food, and art influence her work, from the color palette to composition to unexpected textures and forms. In her free time, you can find her testing out new recipes and hosting friends and family or shopping for vintage ceramics and furniture. Dani resides in the West Highlands neighborhood of Denver, CO, with her husband, Patrick and their beloved goldendoodle, Jones and soon-to-be baby girl, coming in early October.
Website: www.danihaasdesign.com
Social: @danihaasdesign (instagram)
Some months we have Design experts such as Porcelanosa who came and taught us about using their XTONE large format porcelain slabs which make beautiful and durable countertops, flooring and wall finishes, or Surfacing Solution who came and talked about tambour wood - a flexible wood paneling product that is so popular in design right now. We learned how to specify it, different applications for it, and more.
We also have experts in business who have come to discuss everything from money and finance, to wellness and mental health, to art curation.
Today I’m taking just a few of these experts and sharing with you some of my favorite moments and insights from over the years.
Consider this montage a sneak peek, but my HOPE for you today is that you find these excerpts to be powerful little nuggets of actionable knowledge YOU can take with you. And of course, if you like what you hear and want to catch the full episodes, you can always join the Designer’s Oasis Membership. When you do, you’ll not only get access to all the archives but access to join future LIVE guests where you can submit your questions to the experts in real time.
Just a quick note before we get into these sessions - These were not recorded with podcasting in mind, so you’ll have to forgive the audio on some of them. I hope you can still take away some great insights from today’s episode.
Here’s a glance at this episode…
[03:20] Molly Bird Casey - Nine Dot Arts - Curating Art for Your Clients
Molly Bird Casey is the Chief Curator and Co-founder of NINE dot Arts, a full-service art curation and installation firm in Denver & Seattle but with projects all over North America. Their work has been featured in Architectural Digest, Forbes, LA Times and nominated this year for the Colorado Top Companies in Architecture and Design.
We brought Molly in to talk about how to Curate art for your clients. You can find out more about Molly on her site at https://ninedotarts.com/
[12:07] Tracy Harwood - Is it Time to hire a VA in your business?
Tracy Harwood, the founder of Rock Solid VAs, a Virtual Assistant Matchmaking service (one that I use) that helps pair busy professionals with a virtual assistant who can help them manage the seemingly endless daily to-dos.
In my interview, I asked Tracy what she encountered over and over again from small business owners who are struggling to take that first step to hiring? You can find out more about Tracy and Rock Solid at https://www.rocksolidassistants.com/.
[24:50] Morgan Boudreaux - How to Create a User-Friendly Money Management System
Morgan Boudreaux is the COO of Business by the Book, who offers Professional bookkeeping & accounting services for interior designers, home professionals, & other creative entrepreneurs.
Mogan shares how to create a user-friendly money management system. Their team works with many interior designers and they have seen it all so they really are experts when it comes to understanding the nuances of the interior design industry. Find out more about Morgan and Business by the Book at https://www.businessbythebook.money/.
[30:39] Heidi Taylor - Ask like an Expert
Intro: Next up I want to introduce to you a woman who has niched down so specifically, that her entire career is built on helping business owners craft the perfect intake form; one that qualifies buyers BEFORE the sales call. I’m going to bet you’ve thought about, maybe even agonized over the questions you ask on your intake form? These are really important questions to ask, especially when selling high-ticket services such as interior design.
To find out more about Heidi, you can head over to https://www.heiditaylor.ca/
[35:34] Natalie Norcross - Power of Public Relations
Natalie Norcross is a public relations expert for interior designers. Her firm is called A Design Partnership. She and her team have an unwavering passion for building brands in the modern design, architecture, lifestyle, and consumer markets.
Natalie shares her definition of what a Brand is, as it relates to public relations. I love this definition. She then goes on to explain about the benefit of creating a Marketing Ecosystem and how the benefit of doing this on autopilot helps designers to achieve more work-life balance. You can find more about Natalie and A Design Partnership at https://adesignpartnership.com/.
[39:48] Chris Thomas - Successful Brands are Never an Accident
My final guest that I’m sharing with you today was one of my favorite conversations with my friend, Chris Thomas, Creative Director at Cohn Marketing, a full-service branding and marketing agency. Chris’s fresh perspectives to marketing is heart-centered and authentic and is a refreshing approach to branding and marketing. To find out more about Cohn Marketing head over to https://cohnmarketing.com/.
I want to quickly just give a special thank you to the guests that I’ve shared with you today, Molly, Tracy, Morgan, Heidi, Natalie and Chris. We’ll link to a list of ALL the amazing guests and topics covered that are available ONLY in the Designer’s Oasis Membership. We’ve had more than I can mention right now, but you can see all of them on our website and we have some more incredible names lined up for the rest of this year and beyond.
Resources mentioned in this episode:
Regardless of where your lack of clarity is coming from, it can truly get in the way of your business via burnout, indecision, lack of success, lack of vision, etc. In today’s episode I want to share with you my story, plus methods to use to break free of the feeling that you are “stuck”.
In this episode we answer questions like…
Here’s a glance at this episode…
[02:00] I share why lack of clarity and lack of focus with priorities can contribute to feeling stuck and really affect your relationships and lives. We talk about how this leads to indecision and how that can affect how we feel.
[07:20] We go through why this discomfort can be a good thing and how it can help us progress forward and make strides leading to momentum in our business.
[09:50] I dive into my own struggle with burnout and feeling stuck. I share about how I overcame my indecision, burnout, and how I wanted to rebuild my business.
[19:20] I share the 5 ways to move forward and get unstuck!
[45:21] I wrap up with information on how to join our community of interior designer’s within the Designer’s Oasis Membership.
[52:30] Quick wrap-up of the episode with a few action steps to take today!
Resources mentioned in this episode:
Spotify - Beta Waves
Full Service is a high-end or luxury service designed for clients who are typically busy individuals (robust professional career or lifestyle - kids, volunteering, traveling, etc.)
Today’s episode is all about how to attract the right kinds of clients for full-service interior design projects. It can be challenging to find clients who are wanting to commit full-service so I am going to share a few methods and tips for attracting these types of clients. We are also going to dive into the benefits of full-service design (for clients and designers), how to attract the right clients and how to actually manage a full service project.
In this episode we answer questions like…
Here’s a glance at this episode…
[3:33] What can we doing in our businesses to attract the full-service interior design clients that we really want to work with?
[5:40] I jump into the benefits of full-service projects (for you and the client!)
[11:04] I share who is a good fit for full-service design projects and who this typically works well for. I share a few comparisons between a more DIY minded client vs a full-service client.
[14:20] I dive into the customer journey and how to get a potential client from a lead all the way through to becoming a full-service client.
[33:20] I want to share all the details on my upcoming masterclass - Project Management for Interior Designers LIVE on September 9, 2022.
Resources mentioned in this episode:
Have you ever dramatically underestimated how long a project would take?
Maybe you were so far over on hours you couldn’t bring yourself to invoice the client every hour of work you completed,
Perhaps you were so far in the hole that you just stopped tracking your time b/c you couldn't bear to know exactly how far off you were.
If so, this is the perfect episode for you! This is a 2 part series called “How to Increase Project Profitability with Time Tracking”
In this episode we answer questions like…
Here’s a glance at this episode…
[05:15] I dive into a simple overview of how to track your time and what information you need to know for every project to truly audit your time and calculate your profitability. [15:20 ] If talking about money makes you a little queasy, I share my story of working with Money Coach, Jenny Karlsson to change my mindset and help build a business that would last.
[17:50] What do you do if your projects aren’t profitable? I share a few strategies to help with this.
[27:30] I share my challenge for you this week on auditing your projects to make sure you are able to increase profitability and build your own business that lasts.
EDIT: In today’s episode I used the term Total Project Cost but what I should have said was Total TIME Cost. The reason is, Total Project Costs would include additional costs such as client gifts, meals, paying for mistakes, etc.
When you are auditing a project’s profitability, you’re going to also want to look at sales for products as well as project related costs.
But Since in this episode we are only focused on TIME, I should have said Total Time Cost or TTC vs TPC. The calculations are all still the same but I wanted to correct my terminology here. When you download the PDF you will see the correct term, “Total Time Cost or TTC” in the formula.
Resources mentioned in this episode:
Tracking time can be such a sore subject with entrepreneurs and business owners and the interior design business is no different. It is easy to forget, can feel like an interruption, and can be hard to enforce with a team BUT it is the KEY to finding out the profitability of your business, charging the right amount, and being transparent with your clients.
In this episode we answer questions like…
Here’s a glance at this episode…
[05:37] I dive into what happens if you’re not tracking your time and that can impact your business and your projects.
[08:30] How to build a new time tracking habit by working on your mindset first.
[11:40] I share key tips for training your team and getting your team up to speed and in the habit of tracking time along with you.[13:50] What should you be tracking and how to organize your tracking into categories (P.S. there’s a freebie for you involved!)
[17:30] I talk through a few methods you may want to use to track your time and the pros and cons of each.
[19:50] I share a little bit about Harvest as a time tracking tool, why I use it and a little about how it works.
[26:30] I share my weekly challenge to you in regards to time tracking!
Resources mentioned in this episode:
Client expectations start at the beginning of the design process. It’s imperative to build a good relationship with your client. Make sure you are open, honest, communicative, and direct. This will translate to more business in the future, through referrals or future projects.
In this episode we answer questions like…
Here’s a glance at this episode…
[02:50] Why is this piece of the process so important? We talk about why it’s important for you as the designer as well as for the client.
[04:20] I share some tips for setting client expectations when it comes to a renovation.
[06:05] I share tactical ways to normalize issues that come up throughout the renovation and design process.
[09:26] How to set up great communication and be a good listener and sounding board for your clients.
Today’s episode is all about building a successful relationship with your contractor and how many benefits this may lead to.
Every project is going to have its road bumps. When you have a great relationship with a contractor with open, honest dialogue those moments will feel more like little speed bumps than giant potholes that cause a flat tire. The result is smoother projects and happier clients.
In this episode we answer questions like…
Here’s a glance at this episode…
[03:33] How do you find a great contractor? I dive into the several ways to find a great contractor who also works at the same caliber as you in terms of clients.
[05:59] Once you have done your relationship, it’s time to start establishing a relationship. I share a few of my tips to make sure that you can get started on the right foot.
[10:30] I share my thoughts on how to maintain that great relationship with your contractor once you’ve spent time establishing it. I share my tips straight from 2 of the contractors that I truly enjoy working with.
[14:34] Referrals! New information I have learned recently about referrals and liability that may come with your referrals (and how to avoid this!)
Resources mentioned in this episode:
Imagine this - You just returned from a much-deserved 2 week holiday with your favorite person or people and while you were away any one(or perhaps all) of these things happened…
Sounds pretty good yeah? I’m here to tell you that this level of support, and growth is totally doable. I’ll share the ins and outs of hiring in your business in today’s episode.
In this episode we answer questions like…
Here’s a glance at this episode…
[06:50] I jump into how hiring can help your bottom line and the various ways it can greatly benefit your business.
[14:50] How do you know who to hire first? I share how to figure out what your needs are and what type of hire you need to make first!
[18:30] I walk you through the types of employees vs contractors and why you may want to hire each type, the pros and cons, and all of your options.
[22:15]] My challenge to you this week: Write your job description of the role you want to hire first or next. Define the skill sets they need to have, describe the environment, what kind of experience they need to possess.
Years ago, I had a wonderful Discovery Call with a photographer who I was interviewing for a project. When we wrapped up, she sent me a drop-dead gorgeous PDF that showcased her work and also broke down her process and all of the investment details.
She offered premium services and it was a huge investment for me. I wasn’t ready to commit over the phone; however, after spending time reviewing the guide she sent, I decided to proceed and guess what…she got the job.
It was at this point, I decided, I needed to create my own guide, which I call the “Services & Investment Guide.” And let me tell you my friend, it has been a game changer in my business. I convert more potential leads into happily paying clients faster and with greater ease.
In this episode we answer questions like…
Here’s a glance at this episode…
[05:05] We discuss how I use the guide in my Discovery Call to complement what we discuss and what may be ideal for their project.
[06:30] I share 3 things the Design Services and Investment Guide helps you achieve in your business.
[09:50] I start answering some of the commonly asked questions like “isn’t this info already on my website?” and why this guide is necessary to help present the right information at the right time.
[11:50] How is the Design Service and Investment Guide different than your Welcome Guide? I share a few reasons why I use both and how they differ.
[13:52] I jump into what is included, how to create, and how to grab a template if you don’t want to start from scratch!
[24:58] My Challenge for you this week! If you don’t already have a Services and Investment guide for your business, get started on that this week!
Resources mentioned in this episode:
Today’s topic is one of the most asked questions that I get about building your interior design business and that’s how to price your projects and come up with your service fees and feel more confident in your proposals when you send them out.
In this episode we answer questions like…
Here’s a glance at this episode…
[05:22] Do you need to track your time? Is this important regardless of your fee and pricing method?
[06:37] I share what 2 factors your fees should be based on no matter what the project scope entails. How to continue to price projects well even as you and your team become more efficient at project management.
[07:45] I share a few other methods on how to charge that may play a factor in how you charge for a project. I share how charging by the square footage or overall project cost are used by some interior designers (personally, this is not what I use and I share why!)
[11:50] I discuss how to charge for your projects based on time and the value that you bring to the project.
[16:45] I jump into the 3 types of pricing - hourly, flat fee, and hybrid. I share the pros and cons for each type and how we use them in our business.
[28:50] I share my challenge to you for the week!
Resources mentioned in this episode:
One of the most important steps in the Interior Design Process is “Trade Day” especially on those small to mid-scale projects or cosmetic projects.
“Trade Day” is the day that you arrange for your vendors or trades to walk your interior design project so you can discuss their scope of work and they can collect whatever photos/measurements they might need to provide you with a thorough bid.
In this episode we answer questions like…
Here’s a glance at this episode…
[06:25] Why is a trade day so important? We cover 3 main reasons why I believe that trade day is a critically important part of the design process.
[08:10] I share a case study where I involved several trades in a very small portion of a larger project and each one had to be sequenced at the right time.
[12:12] When is the best time to schedule a trade day in the design process? I share my opinions on what has worked best for us!
[13:45 ] I answer how we go about setting up a trade day and coordinating that process.
[19:08] What should you bring to trade day? I share what we bring and prepare in order to have a successful trade day.
[20:15] I jump into the steps to follow up after trade day and we schedule and work on those tasks.
Resources mentioned in this episode:
This episode focuses on all things involving the welcome packet that you deliver to your clients. We will talk about how to create a professional, beautifully designed welcome packet and how to use it best as well as dive into some of the specifics of what pages to include. We will also talk about a few misconceptions surrounding the welcome packet.
In this episode we answer questions like…
Here’s a glance at this episode…
[03:00] How the welcome package sets the stage for what it will be like working with you and gets your clients really excited for what’s to come.
[03:54] I share with you 2 common misconceptions about the welcome packet. (Hint: when should it be delivered and the purpose of the welcome packet)
[07:40] I break down what’s included in the welcome packet and how to use each piece.
[26:30] I share about my favorite ways to print and source for my welcome packets so that you can print the best product for your client facing packets!
Resources mentioned in this episode:
Hey designer! Thanks for listening. When you try something using the links we provide, we may earn a small commission at no cost to you. We only provide suggestions for products we actually use and recommend. Your support helps keep the podcast going. Thank you!
Having clearly defined design services is paramount to running an efficient and organized business.
It not only helps you get clear on the details such as the deliverables, the investment, and the timeline, but it also helps you to talk about your services to your clients with clarity and confidence.
And let’s be honest, confidence is what we’re after here right?
You can also use the details to help you put together those very important client deliverables such as your Services & Investment Guide or your welcome package.
In this episode we answer questions like…
Here’s a glance at this episode…
[03:00] I dive into the importance of documenting and organizing the details of the services you offer and why it’s important that everyone on your team has a clear way to access and use this information.
[05:05] How to name your service (quick tip: keep it simple!)
[06:40] I talk about how to describe each service, what it entails, and how to clearly define what you are offering. I also discuss how to lay out what is NOT included, how you will communicate with your client and how you will make sure this is all clear from the start.
[13:20] I share how to plan out timelines for each project and set up timeframes for the design services you will be offering.
[16:13] How to set up your terms for your different offerings. Minimum fees, travel times, and how to book your services.
Resources mentioned in this episode:
Hey designer! Thanks for listening. When you try something using the links we provide, we may earn a small commission at no cost to you. We only provide suggestions for products we actually use and recommend. Your support helps keep the podcast going. Thank you!
Being boutique is about delighting your client EVERY STEP OF THE WAY.
Today we are going to talk about what it means to “Be Boutique” in your business. Being boutique doesn’t have anything to do with being small. It has everything to do with how you show up and serve your clients - and when done well, experiencing the natural benefits such as being able to charge more and cherry pick the clients and projects you want to work on. SOunds pretty good right?
In this episode we answer questions like…
Here’s a glance at this episode…
[03:20] I discuss what it means to actually “Be Boutique” and how we take the incredible responsibility of being given the keys to our clients spaces and provide that top-notch service.
[05:00] I dive into how to delight your clients by doing ordinary things extraordinarily well.
[16:45] I share how I prepare your clients for the inevitable mishaps that will occur so that they feel supported!
[21:50] I share how to stay connected during a project so that you are always top of mind to your clients.
Resources mentioned in this episode:
When it comes to design services and the different options that we, as interior designers, have when it comes to what we each offer, I don’t believe in a one size fits all approach. In many cases, designers today don’t want to do procurement due to lead times, construction costs and delays, etc. Many of you may want to have a menu of options for clients. In this episode, I share what I feel are the 5 types of interior design services that you should consider offering, what they are, what the pros and cons are, and who they are ideal for.
I will throw out one caveat. In this episode I am talking about generally accepted practices in interior design. Will there be exceptions? Absolutely. This is intended to provide a framework for how to think about the different types of services you might offer and decide which ones are in alignment with the types of clients you want and the kind of design career you want.
In this episode we answer questions like…
Here’s a glance at this episode…
[3:00] Why I don’t feel like an interior designer should offer all types of services, but rather choose what interior design services are best for their business. Why offering a ladder of services may be a better fit.
[5:20] We dive into what full-service design includes and involves, how the project management may work, and the pros and cons.
[10:30] I share how I use design only services in my business, the pros and cons as well as who this is ideal for.
[18:05] Consultation only services and how you can set these by offering advice and design direction only, without drawings or detailed specifications.
[21:50] Offering services remotely via E-Design services - when they can work, who they work best for, and all of the pros and cons.
[29:45] One of my favorite services to offer, Designer for a Day - how much can you achieve in a day, how do you charge, what is really possible?
[35:27] Wrapping up with a few thought-provoking questions to get you on the right track!
Resources mentioned in this episode:
So first let’s talk about why I want to go from blogging → podcasting. Over the past few years I have been sharing my content through the Designer’s Oasis website (and fun little fact - there are over 78 blog posts you can still find there!). Recently I decided to switch over to providing content via podcasting because I’m more of a podcast listener myself. I figured if my audience is kinda like me, you like to learn on the go as well…… so podcasting just makes sense!
In this FIRST episode I share:
Here’s a Glance at this Episode:
[1:40] Why podcasting? I share how if you’re anything like me, you listen on the go, fitting in during kids’ practices/lessons/pickups or while doing laundry, cleaning the house or a million other things. You’re a busy guy or gal!
[3:20] A little background on me. I’m just a regular old girl! I share my background while living in Austin. I share how I was running out of time to decide what I wanted to major in. Then I learned that there was an “Intro to Interior Design'' summer course at my local community college. I instantly knew that would be my path. I share my early life with my “weekend designer” single mom and how we moved alot - I mean - a lot 18x’s in 18 years.
[6:00} I share about my internship with a high - end designer in Austin. We even did a $1M Boat Dock and how I then found my way to Denver working for OZ Architecture. It was a dream. Great team, Energy, buzz, Imagine scenes from The Intern - set designed by Nancy Myers.
[7:20] I had my first baby and returned to work - severely sleep deprived! - and people started to notice. I thought I was going to get fired. At this point my husband suggested maybe I should go to work for myself - I didn’t see that potential in myself. But he did.
[8:30] I did it! I went to work for myself. I share what I didn’t have going for me and then what I DID have going for me! Where did I start? What problems did I encounter? How and why did it “click”?
[10:00] My business was growing but I was getting burnt out! The running a business part of the design business along with the client work was exhausting. So I had to figure out what to do to “fix” this. I needed to charge more and I knew I provided great service.
[12:15} I will tell you what I did (not all at once) but I will share the top 3 things that I did to transform my business. Spoiler: I share much of what I learned inside my Designer’s Oasis Membership.
[17:42] This is what I want you to know. These are 3 very simple truths I will stand behind until the day that I die. If you can get behind these ideas too, the sky's the limit for you.
[18:00] Core Truth #1 - You don’t need to have it all figured out. You will never have all your ducks in a row, so you just need to get going!
[20:15] Core Truth #2 : There is No one-size fits all for running your design business. Design the business that works within what YOU want. That may be full-home design, specific room design, designer for a day, or agency work - it’s up to you!
[22:00] Core Truth #3 - Everyone (including you) has a unique set of skills, background, expertise that adds a unique twist to your design POV. It's up to you to uncover this and tell that story. Listen in as I share examples of members inside the Designer’s Oasis Membership and their unique backgrounds. What is your story?
[24:48] Recap of the core truths
I hope you enjoyed this inaugural podcast episode. I can’t wait to bring you more, and to bring on guests so we can learn from them too.
Links Mentioned in this Episode:
Hey designer! Thanks for listening. When you try something using the links we provide, we may earn a small commission at no cost to you. We only provide suggestions for products we actually use and recommend. Your support helps keep the podcast going. Thank you!
How do I build an interior design business? How do I get portfolio-worthy projects? Do I “have to” offer full-service interior design? How do I charge for my services? What if I want to do things differently with my interior design business? How do I take my design business to the next level?
Feeling overwhelmed? I got you friend.
Welcome to the Designer’s Oasis Podcast. Consider this your place for a fresh drink of water for the inspired, creative, ambitious, and let’s admit it, occasionally overwhelmed interior designer. Whether you are just starting your interior design business or you’re looking to grow or scale, here you’ll find actionable, real-world, and above all SIMPLE ways to launch, establish, and scale your interior design business with confidence.
Introducing your host, Kate Bendewald of Kate Bendewald Interior Design, real-life interior designer, mama, and CEO who grew her 6-figure interior design business on word-of-mouth referrals. Kate doesn’t believe in a one-size-fits-all approach to running your business. Instead, she offers authentic, approachable advice to help you start where you are.
En liten tjänst av I'm With Friends. Finns även på engelska.