The ERP Advisor

It was a jam-packed week of ERP news, kicking off with IFS’s strongest ever financial performance for the year ending December 31, 2024. Then, Acumatica announced strategic partnerships and product integration with JobPlanner and STACK Construction Technologies to bring innovative enhancements to Acumatica Construction Edition. Next, Sage and Tractics announced a partnership that delivers a powerful integration between Sage Intacct Construction and Tractics. Finally, Aptean announced it has entered into a definitive agreement to acquire Logility Supply Chain Solutions, Inc., a leader in AI-first supply chain management software.

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ERP software upgrades can be complex and difficult and many times your job can depend on its success. This can make the whole experience intimidating. Whether you're a business owner, an IT professional, or someone just starting to explore a potential ERP upgrade, this episode of The ERP Advisor breaks down the complexity of an ERP project into manageable steps toward success. 

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During Part 2 of our Trends and Predictions, we forecast what is in store for ERP in 2025. Our vendor predictions are replete with buzzwords like “AI agents” and “autonomous decision-making” which are no longer just futuristic, sci-fi novel storylines. ERP Industry Expert, Shawn Windle, and ERP News Analyst, Rebekah McCabe, provide a rundown of our predictions for ERP in the coming year.

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As we continue to charge into 2025, major AI announcements came from Epicor, Oracle, and Microsoft. First, Epicor launched Epicor Prism, a network of vertical AI agents built specifically for the supply chain industries. Then, Oracle and Adarga, a leader in AI-driven information intelligence, announced they are partnering to bring Adarga’s Vantage software to Oracle Cloud Infrastructure and Oracle’s distributed cloud. Finally, Microsoft and Pearson, the world’s lifelong learning company, announced a strategic collaboration on Tuesday to help address one of the top challenges facing organizations globally: skilling for the era of AI. To round out the week, Qlik announced the acquisition of Upsolver, a pioneer in real-time data streaming and Apache Iceberg optimization.

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The ERP Advisor kicks off 2025 with an insightful analysis of the hottest ERP trends from 2024. ERP Industry Expert, Shawn Windle, and ERP News Analyst, Rebekah McCabe, discuss how last year’s ERP vendor innovations bolstered business efficiency, aided digital transformation, and evolved with AI functionality. ERP Advisors Group advises dozens of clients each year, attends vendor conferences, and analyzes weekly ERP news developments. This rich information provides one of the most independent and unbiased reviews of the ERP market.

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Blackbaud kicked off the New Year by announcing it has sold its EVERFI Inc. business to a private investment firm that is unaffiliated with Blackbaud. In other news, earlier this month, Odoo and Google Cloud announced an enhanced strategic partnership to support Odoo’s global reach and deliver a seamless and scalable experience to its customers worldwide. The ERP space continues to change rapidly, with new releases and stories being shared every week. Interested in hearing more about the landscape in 2024 and heading into 2025? Join ERP Advisors Group for our annual “2025 ERP Trends & Predictions” events livestreaming on January 15th and 16th. You can register for both events by following the links in the show notes.

2025 ERP Trends & Predictions Part 1: https://www.erpadvisorsgroup.com/events/2025-erp-trends-predictions-part-1

2025 ERP Trends & Predictions Part 2: https://www.erpadvisorsgroup.com/events/2025-erp-trends-predictions-part-2

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The week began with Oracle’s unveiling of the latest version of Xstore Point of Service. In other news, Infor Nexus, the single-instance supply chain network platform providing unparalleled visibility and collaboration, announced NexTrace. Then, Rootstock Software announced a partnership with Rootstock Scion, a newly established reseller focused on meeting the ERP needs of manufacturing and supply chain enterprises. Finally, Aptean announced the acquisition of TRASER Software GmbH, a provider of deal management system solutions for the heavy equipment, agricultural, and construction machinery vertical in the DACH market headquartered in Kiel, Germany. 

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Sage began the week by announcing the launch of end-to-end cloud-native packages designed to meet the needs of submarkets within the construction industry. In other news, Salesforce released Agentforce 2.0, a complete AI system for augmenting teams with trusted autonomous AI agents in the flow of work. Finally, Nextworld unveiled its second release of the year with advancements including new AI capabilities, a JD Edwards connector, and UX improvements.

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We have all heard the biggest buzzword in software: Artificial Intelligence. But what is AI, really? And how is it going to impact your business? Shawn Windle applies his industry expertise to advise executives on AI, the tools available on the market, and real-life use cases for these tools to revolutionize businesses. 

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Oracle began the week with a bang, announcing its fiscal 2025 Q2 results. Salesforce followed the announcement, releasing its results for its third quarter of fiscal 2025 ended October 31st, 2024. Workday unveiled new Illuminate capabilities in Workday Peakon Employee Voice. Then, Sage announced that Sage Copilot will now be available to early adopters initially in the US and UK on Sage Intacct. Finally, Rootstock unveiled its Winter ’25 Release, featuring a suite of customer-driven updates to streamline critical processes and introduce enhanced functionality and AI-ready capabilities across sales and operations and Rootstock Financials.

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Workday released its financial results for the fiscal 2025 third quarter ended October 31st, 2024. Oracle announced the expansion of Database@Azure into new regions across the world to meet growing global demand. Blackbaud kicked off GivingTuesday by ringing the closing bell at the Nasdaq stock exchange.

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Unfortunately, many ERP implementations fail because they do not have an expert to guide their efforts leading to missed milestones and ill-prepared employees. Find out how leveraging a Client-Side Implementation Consultant can ensure your project gets on track and stays on track until you successfully go live. Don’t let your ERP implementation fall off the rails, tune into The ERP Advisor Podcast to hear from ERP expert Shawn Windle and learn why your business will be thankful for your Client-Side Implementation Consultant this year.

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Sage kicked off the holiday week by announcing its results for the year ended September 30th, 2024. Certinia announced an investment from TA Associates, a global private equity firm with a track record of scaling growth in technology companies, to support its continued growth. ECI Software Solutions celebrated its 25th anniversary, recognizing the major milestones achieved since its inception. Intuit, Inc. announced the launch of Intuit Assist for QuickBooks, a generative AI-powered financial assistant that transforms how businesses run and grow their business.

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Deltek announced major user experience innovations and updates across its portfolio of products to a live audience of more than 3,700 attendees at Deltek ProjectCon. UKG announced the launch of the UKG Pro Talent Marketplace Solution, an AI-powered talent management application. Aptean announced the major launch of Aptean AppCentral.

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Aptean announced the acquisition of Indigo Software Limited, a provider of purpose-built warehouse management and logistics software solutions. QAD Redzone, QAD’s connected workforce solution for the manufacturing sector, announced the launch of Champion AI, a suite of capabilities designed to empower the frontlines with predictions, recommendations, proactive problem-solving, and enhanced productivity. ECI Software Solutions announced its acquisition of Avid Ratings, a Madison, Wisconsin-based provider of customer experience solutions designed specifically for the homebuilding industry. MuleSoft announced the general availability of full lifecycle AsyncAPI support, enabling organizations to power AI agents with real-time data through seamless integration with event-driven architectures.

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This Cybersecurity Awareness Month, tune into The ERP Advisor podcast where James McQuiggan, Cybersecurity Expert from KnowBe4, joins us for the fifth year straight. This year, he will tackle AI's evolving impact on organizational cybersecurity strategies. In this special episode, we will explore the cybersecurity risks of AI while understanding the real benefits of implementing AI tools throughout your organization. 

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IFS began an exciting week of financial results with record growth for the third quarter ending September 30th, 2024. Microsoft followed suit, announcing results for the quarter ended September 30th, 2024. Blackbaud rounded out the financial results by announcing financial results for its third quarter ended September 30th, 2024. Epicor introduced powerful new analytics tools that provide parts manufacturers with deep, actionable visibility into market demand and performance metrics. Oracle Health unveiled a new version of its Clinical AI Agent built entirely upon their latest generative AI technology.

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A recent interview with Shawn Windle, Founder and Managing Principal of ERP Advisors Group, and TechTarget’s Jim O’Donnell revealed an optimistic future for Epicor.

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In a recent interview, ERP Advisors Group Founder and Managing Principal Shawn Windle offered insights from attending the Acumatica Summit 2021 in Las Vegas.

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SAP began the week by announcing major financial results for the third quarter ended September 30th, 2024. Acumatica followed with the long-anticipated launch of its new Professional Services Edition, built to enable small and midsized professional services firms to increase efficiency and accelerate growth. ECI announced the launch of two new add-on solutions for its Manufacturing ERP products – ECI Manufacturing Execution System (MES) and ECI Advanced Planning & Scheduling (APS), both powered by LYNQ. QAD closed its acquisition of Phenix Software Inc. to help manufacturers improve productivity and accelerate factory performance. Finally, IFS unveiled new IFS.ai-powered features being introduced in the IFS Cloud 24R2 focusing on delivering maximum value to asset and service-intensive industries and elevating the user experience to drive industrial AI adoption at scale.

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One of the most difficult parts of launching an ERP upgrade is garnering support from all relevant ERP stakeholders in order to build a solid business case for a new ERP. If the key people across your company are not on board, then your selection can be doomed before it even begins. It is vital to build an airtight business case that gains Board and Executive support for costs, types of solutions, roadmap, and vendor shortlist.

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Infor announced significant platform technology updates to its industry-specific CloudSuite portfolio on Day One of the company’s 2024 Infor Velocity Summit. Acumatica Cloud ERP unveiled its highly anticipated 2024 R2 product. Microsoft Corp. and Rezolve AI, a leader in AI-powered commerce solutions, announced a strategic partnership to empower retailers with advanced capabilities for digital engagement. Epicor announced it has acquired Solenium Group Inc. and its sister company Visual SKUs Inc., both long-standing Epicor partners and providers of Product Information Management (PIM) and Digital Asset Management (DAM) solutions for the Automotive Aftermarket. Sage is enhancing its supply chain software capabilities by acquiring Anvyl, a New York-based technology firm focused on the high-growth $20 billion supply chain software sector.

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Microsoft announced it is expanding its Global Engineering Development Center footprint to the UAE. One of Microsoft’s first engineering centers to be launched in the Arab world will be established in Abu Dhabi. KT Corporation and Microsoft Corp. unveiled a five-year, multibillion-dollar partnership which includes an investment from KT in the areas of Artificial Intelligence, cloud technologies, and IT business, and a resource commitment from Microsoft in the areas of infrastructure and people. Salesforce signed a definitive agreement to acquire Zoomin, a leading data management provider for unstructured data. Smartsheet announced that it has entered into a definitive agreement to be acquired by funds managed by Blackstone and Vista Equity Partners in an all-cash transaction valued at approximately $8.4 billion.

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ERP implementation is all too easy to get wrong, even when the solution is right. Unfortunately, traps are hidden along the road to a successful go-live and even the most well-intentioned projects can fall victim to major ERP mistakes. In this episode of The ERP Advisor, Shawn Windle uncovers what businesses get wrong during their ERP implementations to guide project sponsors back to the path of ERP success.

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Workday announced Illuminate, the next generation of Workday AI. Following the Illuminate announcement, Workday announced that it signed a definitive agreement to acquire Evisort, an AI-native document intelligence platform. BlackRock, Global Infrastructure Partners (GIP), Microsoft, and MGX announced the Global Infrastructure Investment Partnership (GAIIP) to make investments in new and expanded data centers to meet growing demand for computing power, as well as energy infrastructure to create new sources of power for these facilities. Blackbaud announced deeper integration of Microsoft AI and analytics into their purpose-built software for unique business operations of social impact organizations – without the need for costly customizations. Salesforce and NVIDIA announced a strategic collaboration to develop advanced AI capabilities for the enterprise with autonomous agent and interactive avatar experiences. ECI announced a new integration of its EvolutionX, its B2B ecommerce platform, with e-automate, its cloud-based business management ERP software.

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NetSuite announced a series of new product updates and AI innovations across the suite to help organizations increase efficiency and accelerate growth. Oracle was busy making major data and AI-related announcements, alongside its new partnership with AWS. Qlik announced new enhancements to its AutoML capabilities. Certinia announced the general availability of Certinia Customer Success (CS) Cloud. ECI announced the completion of its acquisition of Khameleon Software, a cloud-based ERP software company supporting the unique needs of project-based dealers.

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OneStream announced its financial results for its second quarter ended June 30, 2024. Salesforce announced results for its second quarter of fiscal 2025 ended July 31, 2024. Workday and Strada announced the global availability of Workday Payroll provided by Strada.

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Workday kicked off the week by announcing results for the fiscal 2025 second quarter ended July 31st, 2024. Infor made a major announcement with the selection of Amazon Bedrock, a service for building and scaling generative applications, to deploy GenAI solutions embedded within Infor CloudSuite. Deltek announced new enhancements to its purpose-built solutions for government contractors. Aptean made two major announcements this week with the delivery of tailored AI embedded in its cloud-native Aptean Food & Beverage ERP and its acquisition of SSG Insight.

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Planful announced record-breaking new bookings for the first half of the year 2024. Clayton, Dubilier, & Rice and CVC today announced that funds managed by CVC have agreed to acquire a significant ownership position in Epicor. Sage announced new enhancements and updates for Sage Intacct customers globally, to streamline financial operations and enhance security. Certinia announced its Summer 2024 Release, introducing enhanced features to help customers achieve enterprise-level scalability, drive new efficiencies across their professional services and customer success organizations, and unlock tangible benefits with AI. Oracle introduced new user experience enhancements to Oracle Fusion Cloud Supply Chain & Manufacturing (SCM). Salesforce launched Pulse for Salesforce, a purpose-built edition of Tableau Pulse that brings out-of-the-box metrics and AI-powered insights directly into the flow of work in Salesforce CRM, starting with Sales Cloud.

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ERP implementation success depends on the resources available to ensure the project goes off without a hitch. However, it can be impractical to pull people away from their day jobs to devote 20+ hours to ERP efforts. Is it possible for a business to staff its ERP implementation for success without sacrificing normal business operations? And how can they keep resources engaged throughout the entire process? Tune into The ERP Advisor Podcast where Shawn Windle will divulge the secrets to staffing your ERP implementation for success, without compromising business as usual.

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Sage announced its financial results for the first nine months of 2024. Oracle released the Primavera Unifier Accelerator base to help speed up execution and efficiency. Salesforce announced new AI and data capabilities for Nonprofit Cloud to help nonprofits improve efficiency, personalize donor engagement, and increase funding.

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Microsoft announced results for the quarter ended June 30, 2024, as compared to the corresponding period of last fiscal year. Blackbaud announced financial results for its second quarter ended June 30, 2024. ECI announced the completion of its acquisition of ProfitKey International LLC, an ERP platform for discrete manufacturers. Salesforce signed a definitive agreement to acquire PredictSpring, a modern retail Point-of-Sale software vendor built natively in the cloud. SAP launched new cloud capabilities for SAP Product Lifecycle Management Solutions through a strategic co-innovation with Hilti AG, a provider of products and services for the construction industry. Acumatica announced the hiring of veteran technology leader, Miten Mehta, as the company’s Chief Engineering Officer.

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IFS announced its first half-year financial results for 2024. Acumatica announced a new program designed to increase its reach in identifying small and mid-sized businesses that would benefit from cloud-based business management solutions. Workday increased its ability to deliver value to customers through its expanded strategic partnership with Kainos Group to jointly advance the development and distribution of purpose-built apps for Workday customers through Built on Workday. Oracle announced new user experience capabilities within Oracle Fusion Cloud Human Capital Management. UKG announced that enterprise software industry leader and former Co-CEO of SAP Jennifer Morgan has been appointed CEO of UKG.

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One of the worst things that can happen to a business is falling victim to a failed ERP implementation. After months of preparation and extensive resources spent on transforming the business, it is disheartening, and costly, for the efforts to have been for nothing. Ultimately, business leaders find themselves in despair, questioning, “Is there any way to recover from a failed ERP implementation?” We are here to tell you that there is hope. Join ERP expert, Shawn Windle, as he explores case studies of clients who came to us after a failed ERP implementation and how we were able to lead them to a successful go-live.

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SAP announced its financial results for the second quarter ended June 30, 2024. Acumatica expanded its long-time partnership with MYOB, an Australia-based software provider, delivering industry capabilities as an original equipment manufacturer (OEM) partner and Acumatica Community support for SMBs. NetSuite announced a series of new product innovations to help businesses in Japan optimize finance processes, expand insights, and increase efficiency. Microsoft published the 2024 release wave 2 plans for Microsoft Dynamics 365 and Microsoft Power Platform. Aptean announced the acquisition of Principal Logistics Technologies, a provider of purpose-built warehouse management and supply chain optimization software solutions.

Microsoft 2024 Release Wave 2 Plans: https://www.microsoft.com/en-us/dynamics-365/blog/business-leader/2024/07/16/2024-release-wave-2-plans-for-microsoft-dynamics-365-and-microsoft-power-platform-now-available/

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IFS announced the acquisition of EmpowerMX, an AI-powered aviation maintenance software provider specializing in Airframe Maintenance Repair and Overhaul (MRO) solutions trusted by the largest aviation organizations in the world. Infor completed the acquisitions of Albanero, a data migration and management partner, and Acumen, a Revenue Growth Management and highly specialized consulting company. Sage launched Inventory Planner Essentials, a new tool from Inventory Planner by Sage designed specifically to meet the needs of small merchants. Qlik announced the general availability of Qlik Talend Cloud, a comprehensive integrated solution designed to enhance data trust and accessibility for AI value creation at scale.

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ECI Software Solutions announced it has completed the acquisition of two residential home construction software business units from MiTek, a global company focused on providing integrated software, services, engineered products, and automated solutions for the building industry. Sage announced the launch of Sage for Specialty Contractors, an end-to-end native-cloud construction suite built to handle the complexities specialty contractors face every day. Unit4 announced the go-live of Success4U, the company’s flexible and outcome-driven model for Unit4 ERPx, Unit4 FP&A, and Unit4 Financials.

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Aptean announced it has received an investment from Clearlake Capital Group, L.P. to support Aptean’s journey. OneStream Inc. announced that it has filed a registration statement on Form S-1 with the U.S. Securities and Exchange Commission relating to a proposed initial public offering of its Class A common stock. Oracle announced the general availability of HeatWave GenAI, which includes the industry’s first in-database large language models (LLMs), an automated in-database vector store, scale-out vector processing, and the ability to have contextual conversations in natural language informed by unstructured content.

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ERP systems are evolving, causing legacy systems to fall even further behind. Eventually, the elephant in the room will need to be addressed: Do you need to upgrade your legacy technology? In this episode of The ERP Advisor on June 20th, we confront the benefits and pitfalls of replacing legacy ERP systems.

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Salesforce announced the general availability of Life Sciences Cloud, a platform for pharmaceutical and medical technology organizations to help personalize patient and healthcare professionals (HCP) engagement and streamline clinical operations with data, automation, and trusted AI. NetSuite announced a new solution to help healthcare organizations improve business efficiency and support HIPAA compliance. Oracle announced plans to invest more than $1 billion to open a third cloud region in Madrid and drive AI skills development across the country.

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Sage launched Sage Distribution and Manufacturing Operations (SDMO) in the United States and South Africa. Oracle announced fiscal 2024 Q4 and full-year 2024 results. Epicor announced it has acquired KYKLO, a provider of Product Information Management (PIM) and content-driven lead generation solutions to drive sales for manufacturers and distributors. IFS announced it has entered into a definitive agreement to acquire Copperleaf Technologies, Inc., a provider of AI-powered enterprise Asset Investment Planning and Management (AIPM) software. Infor Nexus, the single-instance intelligent supply chain network platform, announced a new product to help companies map their multi-tier supply chains and provide evidence to support compliance with regulations.

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Blackbaud kicked off their bbdevdays annual developers’ conference this week by showcasing recent enhancements alongside customer and partner achievements. SAP and WalkMe Ltd. announced that the companies have entered into a definitive agreement under which SAP will acquire WalkMe, a provider of digital adoption platforms. Qlik made two major AI-related announcements with the unveiling of Qlik Talend Cloud and Qlik Answers alongside expanded capabilities with the Snowflake Data Cloud through its adoption of Snowflake Cortex AI. Celonis announced multiple product enhancements and AI-enabled features during its online Celonis: Next Event.

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Growing construction and field service companies rely on disparate, specialized best-of-breed tools to run their businesses. Unlike other industries, there is not an obvious software solution to eliminate disjointed processes, making a selection difficult. Once selected, deploying solutions for projects, jobs, services, and other industry-specific requirements is the next challenge. But how can construction and service companies meet their needs while navigating complicated ERP implementations and data migrations? In this episode of The ERP Advisor, Shawn Windle reviews case studies for construction and field service companies to evaluate the best practices that helped them reach a successful ERP go-live.

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Salesforce announced results for its first quarter of fiscal 2025 ended April 30, 2024. UKG provided a business update for the second quarter of fiscal 2024, ending March 31, 2024. Sage announced new capabilities and updates for Sage Intacct. AWS and SAP announced an expanded, strategic collaboration to transform modern cloud ERP experiences and help enterprises drive new capabilities and efficiencies with generative artificial intelligence (AI). Workday announced new AI innovations to make it easier for developers and partners to build intelligent solutions on the Workday platform. IFS announced the general availability of its latest IFS Cloud release. Qlik revealed it has signed a Strategic Collaboration Agreement with Amazon Web Services.

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At Insights 2024, Epicor unveiled its new Epicor Grow portfolio, an integrated set of Artificial Intelligence (AI) and Business Intelligence (BI) capabilities powered by an industry-focused data platform tuned specifically for the requirements of the make, move, and sell industries. Workday announced its results for the fiscal 2025 first quarter ended April 30, 2024. OneStream announced at its annual conference, OneStream Splash, three purpose-built AI solutions: OneStream Sensible GenAI, OneStream Sensible ML Scenario Modeling, and OneStream Sensible AI Library. Salesforce announced Service Cloud Digital Engagement enhancements that will help contact centers unify unstructured, conversational data from disparate digital channels, departments, and devices – all within one platform.

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Sage announced its financial results for the first half of the year, 2024. Salesforce announced that the Summer ’24 release preview is now live. Certinia added features to Certinia’s Professional Services (PS) Cloud work planner and resource requests solution. Planful, as part of the Perform24 theme to “Go Beyond,” announced an array of product advancements tied to three key pillars: Automate, Collaborate, and Innovate. Nextworld unveiled 24.1, its first product release of this year.

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UKG announced during the 42nd annual Payroll Congress Convention and Expo that it is transforming payroll reporting with generative AI. Sage launched two new suites in Canada and the UK, Sage for Accountants & Sage for Small Business, to transform how SMBs and accounting practices operate and grow their business. ServiceNow and Microsoft announced an expanded strategic alliance, combining their generative AI capabilities to enhance employee choice and flexibility. ECI announced a new interface for ECinteractivePLUS, its native e-commerce platform for DDMSPLUS, which is ECI’s complete Enterprise Resource Planning (ERP) software built specifically for business products dealers. IFS has appointed Kevin Price as Global Head of Enterprise Asset Management.

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Epicor announced its acquisition of Smart Software, a provider of cloud-based, AI-driven inventory planning and optimization (IP&O) applications, and an existing Epicor ISV partner. Blackbaud announced financial results for its first quarter ended March 31, 2024. Salesforce announced Unified Knowledge, a new solution that integrates organizational knowledge resources from disparate third-party systems into Salesforce, helping service agents be more efficient and resolve customer cases faster. Rootstock Software announced the appointment of Richard Berger as Chief Executive Officer.

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Many Manufacturers are now offering adjacent services to their core manufacturing activities, whether through acquisitions or internal expansion. When manufacturers break into these adjacent services, it forces them to identify and develop an ERP strategy that will meet their requirements for new processes that lie outside the manufacturing lifecycle. But how can a manufacturer ensure their new business needs are met while maintaining the integrity of their manufacturing processes? In this episode of The ERP Advisor, Shawn Windle will review case studies for unique manufacturers and how they successfully managed their business requirements and expanded into adjacent services.

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IFS announced its financial results for the first quarter ending March 31, 2024. Microsoft announced results for the quarter ended March 31, 2024, as compared to the corresponding period of last fiscal year. Oracle introduced new capabilities to Oracle Fusion Cloud Applications Suite to help healthcare organizations drive operational efficiency, empower employees, and improve patient outcomes. OneStream Software announced a new automated Narrative Reporting approach within the OneStream platform at OneStream Connect – London, its regional customer conference in the United Kingdom.

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Oracle’s Oracle Corporation Japan announced that it plans to invest more than $8 billion over the next 10 years to meet the growing demand for cloud computing and AI infrastructure in Japan. NetSuite announced a series of new product innovations to help businesses in the UK optimize finance processes, expand insights, and increase efficiency. SAP announced AI advancements in its supply chain solutions to empower users with greater productivity, efficiency, and precision in manufacturing. Certinia unveiled its Spring 2024 release features with a range of new and enhanced capabilities – including several major developments incorporating AI into its platform – to help services businesses generate more accurate forecasts, make more informed decisions, and boost productivity.

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Private equity-backed companies implementing a platform strategy can face complexities when selecting a single ERP. How can Private Equity firms define the best ERP strategy for their portfolio companies? And how can they overcome the barriers to a successful implementation, especially when migrating two or more companies into a new ERP simultaneously? In this episode of The ERP Advisor, Shawn Windle reviews real case studies from our PE client experiences and the successful practices that helped each achieve a successful go-live.

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Deltek unveiled Dela, its AI-powered, intelligent business companion. QAD released the latest enhancements to its comprehensive suite of Adaptive Applications. ECI announced that its job shop product, JobBOSS2, has now integrated uniPoint to deliver advanced quality management and enhanced customer service. Microsoft announced new Microsoft Dynamics 365 and Microsoft Copilot innovations for supply chain, sales, and service in the 2024 release wave 1. OneStream Software announced its Annual Recurring Revenue (ARR) is over $450 million, up 34% year-over-year, as of the first quarter ended March 31, 2024.

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Epicor announced it has surpassed $1 billion in annual recurring revenue (ARR), realizing 42% year-over-year SaaS-based cloud revenue growth in its fiscal year 2023. Infor announced the launch of Infor GenAI and ESG Reporting. Salesforce announced AI-powered enhancements to its MuleSoft automation, integration, and API management solutions to help business users and developers improve productivity, simplify workflows, and accelerate time to value.

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NetSuite began the week by launching functionality across its suite of data offerings. Microsoft and NVIDIA expanded their longstanding collaboration with new integrations to leverage NVIDIA's generative AI and Omniverse technologies. Oracle and NVIDIA expanded their collaboration to deliver sovereign AI solutions to customers around the world. SAP and NVIDIA expanded their partnership to focus on accelerating enterprise customers’ ability to harness data and generative AI across SAP’s portfolio of cloud solutions and applications. Sage and The BOSS Network announced the 25 awardees of the 2024 Sage Invest in Progress grant to support black women entrepreneurs in their first five years of business.

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Workday announced the availability of Workday Adaptive Planning and Consolidation, a new solution that brings together the agile planning of Workday Adaptive Planning and the comprehensive close and consolidation capabilities of Workday Financial Management. ECI announced a new strategic alliance with Pros Elite Group, an operations, sales, and analytics provider. Unit4 announced the launch of Smart Automation Services to enable its customers to leverage AI and context awareness capabilities to improve efficiency and productivity. Acumatica announced the general availability of Acumatica 2024 R1, the first of its semiannual product releases, as previewed at the Acumatica Summit 2024.

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A food and beverage company juggles unique business requirements such as health and safety, regulatory compliance, food quality, and labeling which are complicated to implement. However, legacy applications usually fail to meet all these important needs for mid-sized companies. While the food industry giants tend to rely on a handful of Tier 1 ERPs, what is a mid-market food manufacturer or distributor supposed to do when they have outgrown their legacy software? In this episode of The ERP Advisor, Shawn Windle reviews ERP case studies for mid-sized food and beverage companies and the common success factors for migrating to new food and beverage ERPs.

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Confused about what an ERP system is, how to buy it, and from whom, or what you truly need for a complete ERP implementation? You may think you know all the answers to these questions, but if you’re like thousands of CFOs, Controllers, and other Accounting Professionals that we talk to each year, you are likely missing key pieces of the puzzle. In this episode of The ERP Advisor, Shawn Windle will provide a crash course on the basics of ERP systems and highlight the value the right system can provide to your business.

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Oracle began the week by announcing its fiscal 2024 third-quarter results. Microsoft and Oracle announced the expansion of their recent partnership to meet growing customer demand for Oracle Database@Azure. Salesforce announced the Einstein 1 Field Service Edition, a new, streamlined package for field service organizations that helps deliver increased operational efficiency and technician productivity. Finally SAP announced a new composable payment solution, SAP Commerce Cloud, to help retailers become more agile as new payment options gain popularity.

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UKG kicked off the week by providing a business update for the first quarter of fiscal 2024 ending December 31st, 2023. Oracle announced the general availability of Oracle's Globally Distributed Autonomous Database, giving customers control over their data distribution and data placement policies. Salesforce announced the Data Cloud Spring ’24 Release, which includes new innovations to make data in Data Cloud more usable across Salesforce’s CRM applications and platform services. Finally, SAP announced new capabilities in the SAP Datasphere solution, including a generative AI feature, transformed enterprise planning through simplified data landscapes, and more intuitive data interaction.

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ERP Advisors Group’s Founder and Managing Principal, Shawn Windle, attended this year’s Sage Transform 2024 conference in Las Vegas, Nevada. Shawn joined Digital Marketing Manager, Rebekah McCabe, to discuss Sage’s product enhancements and other major announcements. In this special episode of The ERP Advisor, Shawn Windle reflects on Sage Transform 2024 and shares his perspective on the conference.

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Sage began the week by highlighting several announcements at Sage Transform 2024, its annual conference in Las Vegas. Salesforce announced its fiscal fourth quarter and full year 2024 financial results for the period ended January 31, 2024. Workday entered a definitive agreement to acquire HiredScore, a provider of AI-powered talent orchestration solutions. Finally, QAD announced the launch of its Industrial Transformation Platform to redefine global business operations and help companies become “Adaptive Enterprises."

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Workday began the week by announcing results for the fiscal 2024 fourth quarter and full year ended January 31, 2024. Oracle announced its Enterprise Communication Platform (ECP), bringing real-time communications to its suite of industry cloud applications. Salesforce announced the general availability of Tableau Pulse, helping customers make better, faster decisions with trusted generative AI and analytics. Finally, ECI announced it would introduce enhancements for all six of its North American residential home construction ERP software and business applications.

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Aptean began the week by announcing its acquisition of Momentis, a provider of purpose-built software solutions for fashion, apparel, footwear, textile, and accessories industries. Blackbaud announced its financial results for its fourth quarter and full year ended December 31, 2023. Oracle introduced new logistics capabilities within Oracle Fusion Cloud Supply Chain & Manufacturing (SCM). Finally, SAP created a new end-to-end growth area focused on AI from their new Chief Artificial Intelligence Officer (CAIO).

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Selecting a field service-specific application is complicated, with many businesses considering themselves part of another, larger industry segment and lacking an understanding of how their unique requirements play into selecting software. As a result, field service companies often settle for the wrong solution and face obstacles that could have been avoided had they implemented the proper functionality. Field services require high-level automation for estimating, quoting, work orders, and much more, making it difficult to simply “identify” the right application, not to mention determining the correct software, third-party add-ons, and implementation partner. In this episode of The ERP Advisor, Shawn Windle will uncover the most important factors to consider when selecting software for your field services company.

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This year, ERP Advisors Group's Digital Marketing Manager, Rebekah McCabe, attended the Acumatica Summit 2024 between January 28 and January 31 in Las Vegas, Nevada. Rebekah joined ERP Advisors Group's Founder and Managing Principal, Shawn Windle to evaluate Acumatica’s recent product updates and evolving industry strategies. In this special episode of The ERP Advisor, the two reflect on the Acumatica Summit 2024 and share their viewpoints on the conference.

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Blackbaud began the week by announcing its new capabilities to Blackbaud Raiser’s Edge NXT. Deltek announced the launch of Replicon Time Tracking and Polaris PSA for Government Contracting. Workday and Insperity, Inc., a provider of human resources and business performance solutions, announced a strategic partnership to develop, market, and sell a preeminent full-service HR solution for small to mid-sized businesses. Finally, Planful announced its record-breaking bookings in the fourth quarter of 2023.

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Microsoft began the week by announcing its Q2 financial results for the period ending December 31, 2023. IFS announced its financial results for the full year ending December 31, 2023. Acumatica announced its redesigned user interface, cross-industry capabilities, and celebrated customer growth on day two of its 2024 Summit. Certinia announced its winter 2024 release. Finally, Rootstock also announced its winter release featuring enhancements to Rootstock Financials and other product updates.

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SAP began the week by announcing its financial results for the fourth quarter and fiscal year ended December 31, 2023. Oracle announced the general availability of Oracle OPERA Cloud Central, providing a comprehensive view of the hotel business, including distribution, sales, service interactions, loyalty programs, and more. IFS announced its appointment of a new Chief Sustainability Officer, Sophie Graham. Qlik announced the establishment of its inaugural AI Council to accelerate the responsible development of its AI-driven product portfolio to help customers use their data to achieve more significant business outcomes.

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In this episode of the ERP Advisor, Shawn Windle and Quentin DeWitt break down the role of ERP customizations and when they are necessary to extend functionality for complex business requirements.

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Sage kicked off the week by announcing its financial results for the period ending December 31, 2023. IFS announced Mark Moffat as its new Chief Executive Officer. Salesforce announced its automations to connect multiple apps into a singular workflow within Slack. Finally, Qlik acquired intellectual property from Kyndi, an innovator in natural language, processing, search, and generative AI.

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After reviewing the biggest ERP headlines and advancements of 2023, it is time to evaluate where ERP is going in 2024. With AI and industry-specific enhancements, along with major technology innovations, these and many other ERP forces are set to converge, which will dramatically benefit customers in ways we cannot even imagine in 2024. But how will the ERP vendors really enhance their products to achieve this vision? And how will their strategies compare to 2023? In this special episode of The ERP Advisor, Shawn Windle & Rebekah McCabe make their ERP market predictions for 2024, and how these trends could impact your business.

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The ERP space is vastly changing as vendors continuously improve their software solutions and the platforms on which they offer them. There was no shortage of innovation in the world of ERP in 2023 whether it was new tools, improvements to AI, or platform upgrades. In this episode of The ERP Advisor, ERP expert, Shawn Windle, and industry analyst, Rebekah McCabe, highlight the past year of ERP by evaluating major headlines, market trends, and exciting innovations that emerged in 2023.

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 Microsoft began the week by announcing new generative AI and data solutions and capabilities for retailers that span the whole shopping journey. SAP also introduced its new AI-driven capabilities to optimize retailers’ business processes. Workday announced their retail sector’s new high, exceeding $1 billion in ARR. Salesforce announced new data and AI-powered tools to transform every shopping experience. OneStream announced its financial results for the fiscal year-end of 2023. Finally, Rootstock announced the launch of its QuickStart Implementation for Manufacturers.

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Deltek kicked off the week by announcing its acquisition of ProPricer, a proposal pricing solution for government contractors and government agencies. UKG began 2024 by announcing that Newsweek had named them to its America’s Greatest Workplaces for Diversity list for the second consecutive year.

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Microsoft made major enhancements to Microsoft Dynamics 365 Finance, announcing the general availability of business performance planning capabilities to equip customers with a comprehensive view of financial and operational performance. nCino, a cloud banking solution for the global financial services industry, announced an expanded partnership with Salesforce to accelerate the delivery of financial service solutions to the market, building upon their long-standing collaboration.

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Nonprofits desire streamlined, automated processes for financial planning and analysis (FP&A), grants and donor management, and managing their projects and programs. Achieving efficiency and simplicity positively impacts their mission by freeing up valuable resources. In this special mini-series, Shawn Windle reveals his trends and predictions for the nonprofit industry, and the best practices organizations can leverage to reach their goals in 2024.

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After all your hard work during your ERP implementation, you’re now ready to flip the switch. But how do you really know you’re ready to cutover and successfully go-live with your new ERP? And what benefits should you expect right after go-live? In this episode of the ERP Advisor, Shawn Windle breaks down what to really expect before, during, and after your go-live cutover.

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Salesforce signed a definitive agreement to acquire Spiff, a provider of a new class of incentive compensation management (ICM) software that combines an intuitive low-code UI, the familiarity of a spreadsheet, and a powerful processing engine to drive commissions automation at scale. Qlik announced the acquisition of Mozaic Data, an innovative AI-driven data management technology. ECI announced it has completed the acquisition of Treetop Group, a software company specializing in business software solutions for the Netherlands residential construction and craft industry.

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Oracle kicked off the week by opening a second Oracle Cloud region in Chile, making it the first hyperscaler to have two regions in the country. Epicor promoted interim CFO, Joe Ayers, to Executive Vice President and Chief Financial Officer. SAP expanded its integration with PayPal through the creation of digital payments plug-in for the PayPal Braintree Platform built on the SAP Business Technology Platform. Salesforce announced the general availability of Unlimited Edition + (UE+) a simplified technology package for businesses looking to accelerate growth with AI, data, and CRM. Certinia released its new AI capabilities and enhancements to its Services-as-a-Business platform. Finally, QAD released a new tool designed to drive supply chain value and enable customers to manage macroeconomic factors.

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Most ERP failures are rooted in poorly executed implementation methods, whether that be ill-prepared data migration plans, no defined success criteria, a lack of overall preparation, or any combination of these factors. ERP implementation failures, consequently, force businesses to accrue significant losses in time and money, which ultimately puts the business at greater risk. As a result, business leaders find themselves screaming into the void for guidance on managing these common pitfalls, and all too often, their pleas are met with confusing ERP jargon and finger-pointing. In this episode of the ERP Advisor, Shawn Windle addresses the common culprits of failed ERP implementations while uncovering the best practices to ensure businesses achieve real value with their new ERPs.

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As energy companies charge into 2024, they will look to grow their business by eliminating manual processes with advanced ERP solutions. Renewable energy has also resurged through the transformation of the U.S. energy system with The Inflation Reduction Act (IRA) and Bipartisan Infrastructure Law (BIL) "encouraging investment in American energy supply chains, clean energy job creation, emissions reduction, and consumer energy savings" (energy.gov). These changes may ultimately require companies to expand infrastructure and alternative energy conversion structures or plants. As a result, energy companies must prioritize their decision-making capabilities to ensure speed and a competitive edge, as well as prepare for more capital-intensive projects within their ever-evolving industry. But what are some of the biggest challenges being faced by energy companies? And how will ERP technology change their landscape in 2024? In this special mini-series, Shawn Windle showcases the exciting future for energy companies thanks to advancements in ERP and the trends that will shape the market in the new year.

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Regardless of the services your company is offering, advancements in ERP have created opportunities for service firms to reach new heights in 2024. Artificial Intelligence (AI) has dominated the conversation but will this net users with actual benefits or will it continue to be “hype” in the new year? What are the greatest takeaways from ERP in the service industry in 2023, and how can your business capitalize on these lessons and innovations? In this special mini-series, Shawn Windle analyzes the services industry and its greatest opportunities to foster growth and success in 2024.

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Sage began the week by releasing its financial results for the full year 2023 ending September 30, 2023. Oracle also announced its fiscal 2024 Q2 results and the opening of an Oracle Cloud Region in Colombia in partnership with Claro, becoming the first major cloud provider to establish a public cloud region in the country. Finally, IFS announced that it has made two senior appointments with Max Roberts and Belinda Finch joining the company’s executive leadership team as Chief Operating Officer and Chief Information Officer respectively.

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The week kicked off with fiscal 2024 third quarter financial results from Workday and Salesforce. IFS announced the general availability of the second of its twice-yearly IFS Cloud releases for 2023. Infor formed a partnership with ETQ to strengthen environmental, health, and safety solutions. Finally, AWS announced four new capabilities for AWS Supply Chain.

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The distribution industry is experiencing a strong upside in software capabilities as vendors improve their functionality heading into 2024. Distributors must evaluate and identify their needs to effectively leverage the new ERP technology available in their industry. But what are the roadblocks on the horizon in 2024, and what are the major takeaways of 2023? In this special mini-series, Shawn Windle uncovers his trends and predictions for the distribution industry, and how companies in this vertical can become more competitive in the new year.

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Manufacturers who need to select new ERP should know their options and how to define their business and industry requirements. But what ERP challenges will manufacturers experience next year and what are the best strategies to avoid them? In this special mini-series, Shawn Windle evaluates recent manufacturing ERP trends, and how to maximize opportunities for software improvements in the new year.

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AWS and Salesforce kicked off the week by announcing a significant expansion of their global strategic partnership, deepening product integrations across data and AI. Qlik announced its new integrations and AI-powered solutions with AWS to Qlik Cloud, helping customers scale the power of large language models (LLMs). Finally, Aptean acquired 3T Logistics & Technology Group, a provider of cloud-based transportation management systems for the United Kingdom and broader Europe.

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Epicor began the week by announcing its acquisition of Elite EXTRA, a provider of cloud-based last-mile delivery solutions. Oracle added new mobile capabilities to Oracle Fusion Cloud Inventory Management, part of Oracle Fusion Cloud Supply Chain & Manufacturing (SCM). Blackbaud kicked off its semi-annual Product Update briefings last week to showcase recent innovations and the future roadmap for Blackbaud’s suite of software solutions. Infor announced a new partnership with DailyPay to seamlessly provide employees with easy and quick access to their earned wages. UKG announced a business update for the fourth quarter and fiscal 2023, ending September 30, 2023. Finally, Salesforce announced it has surpassed its commitment to provide 500,000 upskilling opportunities to women as part of the Indo-Pacific Economic Framework for Prosperity (IPEF) Upskilling Initiative.

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ERP upgrades demand thousands of hours and significant financial investments. However, a solid business case can ensure that the company’s efforts result in the right decision, whether or not that is a new ERP. In the second episode of our three-part series, ERP Advisors Group’s Shawn Windle reveals the best practices for building a business case and how to overcome executive hesitancies regarding a necessary ERP upgrade.

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Sage kicked off the week by releasing their new updates in Sage Intacct. Acumatica announced its integration with Shopify's B2B e-commerce capabilities. QAD introduced its new digital assistant that utilizes the power of AI. Oracle announced its agreement with Microsoft to support the growth of AI services. Nextworld announced its new improvements across its finance, sales, procurement, and manufacturing suites.

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A majority of ERP implementations fail due to a lack of knowledge of what the ideal scene should look like because a company rarely replaces its own ERP. Failure occurs from not knowing how the requirements gathering stage should go, or how any other stage like walkthroughs, testing, training, data migration, and much less go-live should run. However, with the right advisor, your team can sidestep becoming a statistic of failed implementations. In this episode of the ERP Advisor, Shawn Windle breaks down what role a client-side implementation consultant plays and how they are not the same as the implementation partner or the internal client PM.

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ERP selection is risky and can lead to long-term fruition or endless nights of regret. ERP is the framework for meeting a business' needs and allowing it to deliver real value, but how do you know if it is the right time to upgrade? And what needs to be in place for you to consider leaving behind your outdated legacy software? In the first episode of our three-part series, ERP expert Shawn Windle, Founder & Managing Principal of ERP Advisors Group, explains how to evaluate your ERP, the importance of knowing your needs, and the risks of staying on your legacy solution.

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IFS and Blackbaud jumpstarted the week by announcing their financial results for Q3 2023. Epicor introduced two industry-first analytics solutions for the automotive industry. Salesforce announced its AI-powered trade promotion planning tool to the Consumer Goods Cloud. Finally, SAP joined Stanford University's human-centered artificial intelligence (HAI) corporate affiliate program.

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Microsoft began the week by announcing its results for the third quarter of 2023. SAP announced its new generative AI capabilities across the SAP Customer Experience Portfolio, expanding on SAP’s natural-language generative AI copilot Joule. Finally, Epicor introduced several innovative solutions designed to aid the automotive industry during its AAPEX 2023 Show in Las Vegas.

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This year’s SuiteWorld conference went to Las Vegas, Nevada between October 16th and 18th. ERP Advisors Group’s Founder & Managing Principal, Shawn Windle, and Digital Marketing Manager, Rebekah McCabe, attended the conference to discover NetSuite’s new and exciting products and innovations. In this special bonus episode of The ERP Advisor, the two reflect on their experiences at SuiteWorld and share their thoughts on what’s on the horizon for ERP.

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SuiteWorld took to Las Vegas last week, giving NetSuite a major platform for recent announcements across its technology stack. Deltek unveiled its latest product innovations, specifically towards installing Generative Artificial Intelligence (GenAI) to its solutions. Sage announced the expansion of its construction cloud suite. SAP and OneStream announced its financial results for the third quarter ended September 30, 2023. Finally, ECI Software Solutions announced the official launch of its mobile app for ThermoGrid. The future of ERP continues to hinge on ease of use and accessibility. As vendors introduce mobile solutions, they will extend the value of their preexisting software to meet the expanding needs of customers worldwide.

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In the age of Artificial Intelligence, entry-level hackers are now combining generative AI and social engineering to enhance their online deception practices, especially targeted toward businesses. But what does this mean for ERP? And how can businesses protect their data from better-equipped cybercriminals? In this episode of The ERP Advisor, Shawn Windle will be joined by special guest, Security Awareness Advocate James McQuiggan, for the fourth consecutive year to bring attention to Cybersecurity Awareness Month, educating businesses on the dangers of AI and how to avoid falling victim to this emerging threat.

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This year's Infor Now conference occurred between October 3rd and 5th. ERP Advisors Group's Founder & Managing Principal, Shawn Windle, and Digital Marketing Manager, Rebekah McCabe, attended the conference in New Orleans, Louisiana, to analyze Infor's unique product strategies and recent releases. In this special bonus episode of The ERP Advisor, the two reflect on their experiences at Infor Now 2023 and examine the conference's primary message.

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Blackbaud began the week by announcing the development of Impact Edge, a new AI-powered, social impact reporting and storytelling solution for corporate social responsibility (CSR) and social impact teams of all sizes. Infor then announced its Infor Enterprise Automation solution, an Infor Operating Service designed to help companies rapidly scale automation across their organizations by connecting data integration capabilities into a single platform. Acumatica announced the availability of a new set of innovative features and capabilities comprising the company’s latest product update, Acumatica 2023 R2. QAD followed the trend, releasing the latest enhancements to its comprehensive suite of Adaptive Applications. Finally, ECI closed out the week, by announcing the integration of its EvolutionX, a B2B e-commerce platform, with its Red Falcon ERP, a business management and e-commerce software.

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SAP kicked off the week by announcing Joule, a natural-language, generative AI copilot. UKG then introduced generative AI-powered conversational experiences for the UKG Pro and UKG Ready HCM suites. Workday announced a series of new AI and ML capabilities and partnership ecosystem updates to help businesses drive productivity. Salesforce signed a definitive agreement to acquire Airkit.ai, a creator of AI-powered customer service applications. Aptean announced its acquisition of Apparel Business Systems, LLC. ECI announced new Spanish-language enhancements on its native mobile app for Bolt, its trade contractor scheduling and job management software.

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One of the most difficult parts of launching an ERP upgrade is garnering support from all relevant ERP stakeholders in order to build a solid business case for a new ERP. If the key people across your company are not on board, then your selection can be doomed before it even begins. It is vital to build an airtight business case that gains Board and Executive support for costs, types of solutions, roadmap, and vendor shortlist. In this episode of The ERP Advisor, Shawn Windle identifies the key elements of successfully building a business case for a new ERP.

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Deltek announced its expanded partnership with Procore to elevate the construction management industry. OneStream announced its enhancements across the financial planning and analysis (FP&A) sector at the 2023 Splash Berlin Global User Summit. Oracle announced its extended collaboration with Red Hat to offer customers a greater choice in deploying applications on Oracle Cloud Infrastructure (OCI). IFS appointed Hoda Mansour as their Chief Operating Officer of Asia Pacific, Japan, Middle East, and Africa Regions.

The Role of Artificial Intelligence in ERP: https://www.erpadvisorsgroup.com/blog/artificial-intelligence-in-erp

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We have fielded thousands of calls from people who are beginning their ERP selection – and it is vital to understand what differentiates your ERP selection consultant candidates during the introductory call. Over the years, we have uncovered the best practices for selecting a lifelong partner in ERP selection, from the questions to ask to the expectations that should be set during the sales process. In this episode of The ERP Advisor, Shawn Windle will be joined by consulting industry expert Erica Windle to divulge the secrets to vetting the right ERP Selection Consultant for your business. 

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Oracle announced its fiscal 2024 Q1 results. Oracle and Microsoft announced Oracle Database@Azure, which gives customers direct access to Oracle database services running on Oracle Cloud Infrastructure and deployed in Microsoft Azure datacenters. Acumatica announced tech industry veteran, Jeff Smits, has joined the company as its Chief Information Officer (CIO), effective September 11th, 2023. ECI announced that Riz Karim has been appointed as Chief Customer Officer to support customer growth and success globally. Qlik announced Qlik Staige, a holistic set of solutions to help customers confidently embrace the power of AI and deliver tangible value.

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SAP kicked off the week by announcing it has entered into an agreement to acquire LeanIX, an Enterprise Architecture Management software provider. Salesforce announced the general availability of Bring Your Own Lake (BYOL) Data Sharing with the Snowflake Data Cloud from Salesforce Data Cloud. Salesforce and Databricks announced an expanded strategic partnership that delivers zero-ETL (Extract, Transform, Load) data sharing in Salesforce Data Cloud. IFS first announced the appointment of Andre Robberts as the new regional President for Southern and Western Europe and LATAM. Aptean announced the appointment of Miguel Gernaey as the company’s new Chief Marketing Officer.

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Holding a successful ERP demonstration can be tricky for the selection novice. From vendor preparation to writing a demo script, each detail can mean the difference between seeing how your needs can be met in a product and accidentally dismissing a worthy vendor. In this EAG Selection Mini-Series episode, ERP expert, Shawn Windle, will advise ERP selection leaders on conquering software demonstrations to reach their ERP selection goals. 

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The process of ERP selection is hard enough without the added complexity of navigating software sales tactics, demonstrations, and negotiations. Interacting with software salespeople from multiple vendors can absorb significant time and knowing how to vet what they tell you versus what’s true is critical if you hope to buy the right product and services. In this special selection mini-series, ERP expert, Shawn Windle, will guide businesses in building their skills to effectively handle software salespeople.

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SAP and Google Cloud announced an expanded partnership to help enterprises harness the power of data and generative AI. IFS announced it has signed a definitive agreement to acquire Falkonry, Inc. UKG began the week by providing a business update for the third quarter of fiscal 2023, ending June 30, 2023. Salesforce followed suit, announcing results for its second quarter fiscal 2024 ended July 31, 2023. Qlik announced it has successfully achieved Google Cloud Ready – Cloud SQL Designation for Cloud SQL for both Qlik Data Integration and Talend Data Fabric.

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Workday announced results for the fiscal 2024 second quarter ended July 31, 2023. Planful announced continued revenue growth and profitability, fueled by customer base growth and expansion of use case adoption within the base. Blackbaud announced an AI development for JustGiving, a global platform for online giving. Salesforce then announced new AI-powered Field Service innovations to help organizations across industries streamline field operations, increase productivity, and drive revenue while delivering trusted customer experiences. IFS announced that Tech Mahindra is now the exclusive distributor of IFS solutions in India, including the IFS Cloud platform which delivers intelligence and automation across FSM, ERP, and EAM. Sage confirmed that its near-term greenhouse gas (GHG) emission reduction targets have been validated by the Science Based Targets initiative, or SBTi. Oracle rounded out the week by announcing their recognition as a founding member of CancerX, a public-private partnership formed to drive innovations that can help reduce deaths due to cancer.

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Having the right leadership and a structural plan in place is vital to ensure the success of your ERP project. Improperly staffing your team will lead to project failure and significant loss of both time and resources, so don’t leave your structural plan to chance, contact an expert ERP consultant today!

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Certinia announced the general availability of its Summer 2023 product release. Microsoft introduced Copilot in Dynamics 365 Field Service, bringing the power of next-generation AI to service professionals on the frontline to speed time to resolution. Aptean followed the growth and enhancement trend, making two major acquisitions of Best Practice IT Solution GmbH and trend SWM.

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Human Capital Management (HCM) solutions have transformed the way employers interact with their employees, allowing companies to take Human Resources to the next level of increased productivity and engagement for end users and administrators alike.  The best HCM software can propel your business forward into a new era of business value, but how can you identify the right product for your organization? Join ERP Advisors Group where ERP expert Shawn Windle will explore the business opportunities made possible through HCM software.

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Oracle announced Oracle Compute Cloud@Customer, a rack-scale cloud infrastructure enabling organizations to use Oracle Cloud Infrastructure (OCI) compute services anywhere. NetSuite is the most recent vendor to extend its data center footprint into other global regions with its announcement that it is now running in OCI cloud regions in Toronto and Montreal. Microsoft followed the trend, announcing that Epic clients can now use Microsoft Azure Large Instances, a solution designed to achieve the scale needed to run the large Epic electronic health record (EHR) database – up to 50 million database accesses per second.

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Data migration is a complicated process, requiring dedication and expertise to successfully navigate the technical aspects. Without clean, transformed data, an ERP implementation will be doomed to fail before it really even begins. In this episode of The ERP Advisor, ERP experts, Shawn Windle and Quentin DeWitt, took a deep dive into the nuances of data migration, discussing how businesses can ensure the success of their projects by applying data migration best practices.

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Blackbaud announced financial results for its second quarter ended June 30, 2023. Then, IFS announced its financial results for the first half of 2023 ending June 30th, 2023. Finally, Amazon.com, Inc. announced financial results for its second quarter ended June 30, 2023.

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Microsoft announced results for the quarter ended June 30, 2023, as compared to the corresponding period of last fiscal year. ServiceNow reported its second-quarter 2023 financial results for the period ended June 30, 2023. In related financial investments, Haveli Investments, L.P., a technology-focused private equity firm, announced that it has entered into a definitive agreement to acquire Certinia. Planful announced that Postal, a global offline engagement platform, has joined Planful’s partner network. Blackbaud then refreshed its Blackbaud Partner Network, which will deliver shared value for partners, customers, and the company.

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The substantial growth in the ERP space continues this week, with SAP announcing their financial results for the second quarter ended June 30, 2023. ECI announced the launch of Spruce eCommerce, an e-commerce solution purpose-built for the unique needs of lumber and building materials (LBM) and hardlines businesses. Are you evaluating the need for an eCommerce solution? ERP Advisors Group has dedicated the Summer of 2023 to evaluating best-of-breed solutions on the market and recently published the article “Unlock the Power of E-Commerce to Enhance Your ERP” which can be found at https://www.erpadvisorsgroup.com/blog/e-commerce-to-enhance-your-erp

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Blackbaud announced the newest cohort of participants in its Social Good Startup Program. In other news, the ERP market continues to grow substantially, as demonstrated in recent financial results from OneStream for the second quarter ending June 30, 2023. Finally, Workday introduced the next generation of its patented Elastic Hypercube Technology (EHT), the intelligent modeling engine that powers Workday Adaptive Planning.

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Manufacturing companies have unique operations that may require resources beyond the offerings of a standard Manufacturing ERP. Many businesses need best-of-breed manufacturing software solutions, whether MRP or MES offerings, to solve their organization’s pain points, including manual tracking and reporting on material movement, disjointed communication surrounding engineering designs, revisions, BOMs, and an overall lack of industry best practices baked into operations. In this episode of The ERP Advisor, Shawn Windle will assist manufacturing companies in uncovering their needs to answer the age-old question: why would our business need an MRP versus an ERP?

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All ERP vendors are looking for ways to innovate and provide deeper functionality to previously underserved markets with many looking to benefit the SMB space. Sage has followed this trend, announcing that US customers who are looking to implement Sage Intacct will now have first-time access to the technology on AWS. Speaking of ways to encourage growth and a greater sense of community, Infor announced that it has joined the Catena-X initiative. Finally, Deltek announced that it has developed the GovWin IQ Small Business Resource Center curated specifically to support the thousands of small businesses looking for ways to find and win more government contracting opportunities with limited resources.

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The news is once again flooded with artificial intelligence announcements, including Oracle, Microsoft, and Salesforce releases. Aptean announced it has completed the acquisition of Affinitus Group, a provider of cloud-based enterprise resource planning solutions built to support the specific needs of fresh produce, food service, bakery, meat, dairy, and agricultural organizations. IBM announced that it has entered into a definitive agreement with Vista Equity Partners to purchase Apptio Inc., a provider of financial and operational IT management and optimization (FinOps) software, for $4.6 billion.

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Artificial intelligence continues to take the ERP industry by storm, as Qlik debuted a suite of OpenAI connectors that will help customers seamlessly and securely bring Generate AI content into Qlik to support a wide range of cloud analytics and automation use cases. Salesforce followed suit with the release of new innovations including Consumer Goods Cloud for Service, Trade Promotion Effectiveness dashboards, and Mulesoft Direct for Consumer Goods. Aside from technological advancements, vendors continue to invest in preexisting solutions to extend their technology stacks and deliver great value to clients. A clear example was IFS’ acquisition of Poka, Inc., the Quebec-based provider of a connected worker platform. Oracle also extended its offerings with the opening of its new EU Sovereign Cloud to help private and public sector organizations across the European Union gain more control over data privacy and sovereignty requirements.

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E-commerce is much more than a virtual shopping cart – it can be a multi-channel solution that resolves complex pain points across the company or a best-of-breed solution nightmare that creates silos of data across many software applications. For many businesses, eCommerce solutions play an essential role in managing multiple selling channels to provide tailored shopping experiences to consumers, business customers, vendors, and employees. In this episode of The ERP Advisor, Shawn Windle will be joined by special guest, Shiloh Pettyjohn, Chief Experience Officer & Co-Founder of Web Studios West, to discuss the art of transforming your business with a well-crafted e-commerce solution.

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Oracle released its fiscal 2023 Q4 and full-year results. The continued growth within the cloud ERP space has driven leadership changes at Workday, with the appointment of Emma Chalwin as the Chief Marketing Officer (CMO), effective July 17th, 2023. Salesforce's release of a new Mobile App Plus: Offline Access solution to help mobile employees improve their productivity and access data from across Salesforce’s Customer 360 – including in areas with limited or no internet connectivity.

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The erp space has been turbulent following recent layoffs, negatively impacting many employed within the technology consulting industry. It can be difficult to navigate these confusing market trends and cut through the clutter to take the right steps toward your next consulting position.

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Salesforce and Google Cloud announced an expanded strategic partnership to help businesses utilize data and AI to deliver more personalized customer experiences, better understand customer behavior, and run more effective campaigns at a lower cost across marketing, sales, service, and commerce. UKG reached an agreement to acquire Immedis, a global payroll provider with technology and services supporting over 160 countries. Deltek announced the newest version of its ERP for government contractors, Costpoint, adding enhanced functionality, new innovative features, and a forward-thinking design, specifically built for managing government contracts and operations.

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Salesforce announced financial results for its first quarter of fiscal 2024 ended April 30, 2023. Aptean announced its acquisition of TOTALogistix, a provider of cloud-based transportation management systems (TMS) to manufacturers, retailers, and distributors in North America. Oracle announced new capabilities in MICROS Simphony Cloud Point-of-Sale (POS) that help restaurants be more productive and expand selling channels, implementing direct integrations to third-party delivery services, such as DoorDash and Uber Eats, as well as built-in QR Codes for payments.

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This week, financial results were released from Workday and UKG. Workday announced results for the fiscal 2024 first quarter ended April 30, 2023. UKG provided a business update for the second quarter of fiscal 2023, ending March 31, 2023. In other news, Sage Intacct and IFS announced major product releases. Sage Intacct received updates to help businesses across the world simplify financial consolidations, streamline operations, and improve financial planning. IFS announced the general availability of the first of its twice-yearly IFS Cloud releases, aiming to support customers by enhancing business agility, building resilience, and mitigating risk. Deltek entered into an agreement to acquire Replicon.

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ERP Advisors Group had the pleasure of attending the 2023 Epicor Insights Conference in Las Vegas, which focused on “turning insight into action.” Epicor’s CEO, Steve Murphy, summarized the event, stating, “To be successful in today’s marketplace, Makers, Movers, and Sellers must make data-driven decisions faster and with greater accuracy. It’s all about the right insights, in the right place, at the right time.” Related, SAP also hosted their conference in Orlando last week, SAP Sapphire in 2023. SAP made announcements across Business AI, the Green Ledger, and business-ready innovations.

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After a successful ERP go-live, most business leaders want to take a hiatus from the intensity, expense, and disruption of managing implementation and the furthest thing from their mind is optimizing their new software. However, before a new system can truly revolutionize business operations, executives must freshly consider the organization’s strategy with the new possibilities available to them with more modern software. In this episode of The ERP Advisor, resident ERP expert Shawn Windle will lay the groundwork for reimagining the future of your business with a roadmap of post-go-live optimizations.

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Most busy, productive finance and accounting professionals wish they and their staff had more time in the day to do the value-add tasks that require time and space to analyze their financial data and make recommendations to better the business. However, many find themselves mired down in manual processes including spreadsheet manipulation, repetitively clicking through multiple systems, and performing time-consuming data entry to complete basic tasks. 

Automating tedious, manual financial processes can play an essential role in creating business value by accelerating task completion, filling gaps in times of talent shortages, increasing profitability, improving overall productivity, and more. In this episode of The ERP Advisor, ERP Expert, Shawn Windle, will outline the role of financial process automation in digital transformation and how to drive real financial value without bogging down your ERP by effectively automating repetitive, manual financial tasks. 

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SAP and IBM announced that IBM Watson technology will be embedded into SAP solutions to provide new AI-driven insights and automation to create more efficient and effective user experiences across the SAP application portfolio. Google Cloud and UKG announced an expanded partnership to bring Google Cloud’s generative AI (GenAI) capabilities into the UKG HCM suites. FinancialForce announced that it had changed its name to Certinia to align with the company’s evolution and delivery of a comprehensive Services-as-a-Business (SaaB) platform. Epicor will host the 2023 Epicor Insights Conference next week. ERP Advisors Group will be attending the event to provide firsthand coverage of Epicor's advancements in 2023 and beyond. Don’t miss out, subscribe to our channels, or follow us on social media for coverage of the event.

Register for EAG's AI Webinar at: https://www.erpadvisorsgroup.com/events/transforming-your-business-with-financial-automation

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Microsoft Corp. announced its results for the first quarter ending March 31, 2023, compared to the corresponding period of the last fiscal year. IFS announced its financial results for the quarter ending March 31st, 2023, with recurring revenues up a significant 48% year-over-year. Additionally, Annual Recurring Revenue was also up 57% year-over-year. Unit4 announced the General Availability of App Studio, a new feature within the Unit4 Extension Kit to assist customers in streamlining their development and automation efforts. This comes just weeks after Unit4’s launch of Unit4 Marketplace, a platform where Unit4 ISV, Reseller, and Service partners can showcase industry and vertical Apps that link to Unit4’s ERP solutions.

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Oracle released AI-driven solutions, adding new capabilities to the Oracle Fusion Cloud Application Suite. Salesforce announced new Einstein GPT and Data Cloud capabilities for Flow, its portfolio of automation tools. Epicor has made significant strides to expand globally with hosted services for Kinetic in China and a new data center in India. SAP announced its financial results for the first quarter ended March 31, 2023.

Register to join ERP Advisors Group on May 11th for our event, “How Financial Automation in ERP Can Transform Your Business”: https://www.erpadvisorsgroup.com/events/transforming-your-business-with-financial-automation 

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The dreaded ERP contract renewal is one of the most daunting tasks a business can face post-ERP implementation. If vital steps are taken upfront during initial contract negotiations, it can ease the weight on executives' shoulders come renewal, but what should businesses ask for? What do these terms mean? And what if great terms were not originally negotiated? These problems plague many businesses unfamiliar with the complex nature of ERP contracts. On this episode of The ERP Advisor, Shawn Windle breaks down ERP contracts, enabling businesses to get the best deal on their ERP software solutions and manage the overall ERP contract renewal process.

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Microsoft Corp. and Epic announced they are expanding their long-standing strategic collaboration to develop and integrate generative AI into healthcare by combing the scale and power of Azure OpenAI Service with Epic’s electronic health record (EHR) software. Infor announced that Amazon Web Services (AWS) has selected it as an Amazon HealthLake Partner, demonstrating Infor’s continued dedication to providing industry-specific solutions powered by high-performing, scalable, and secure cloud services. Salesforce introduced new, HIPAA-compliant Commerce Cloud capabilities that streamline healthcare commerce experiences and lower the cost to serve customers and patients. Additionally, Salesforce announced new Customer 360 for Health capabilities that help healthcare providers deliver more personalized patient experiences and reduce operational costs through new Data Cloud, AI, and automation capabilities. OneStream released its 2023 first-quarter financial results for the period ending March 31, 2023. UKG and the National Women’s Soccer League will make history on April 19 when the 2023 UKG NWSL Challenge Cup kicks off by bringing the first-ever million-dollar prize pool to U.S. women’s soccer.

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Sage announced the launch of Sage Intacct on Microsoft Azure in the United States, shortly after Sage Active's debut on Microsoft Azure in France. QAD released the latest enhancements to QAD Adaptive ERP along with other QAD Adaptive Applications. Microsoft launched its 2023 release wave 1 for Microsoft Dynamics 365 and Microsoft Power Platform, a rollout of new features and enhanced capabilities slated for release between April and September 2023. Sage announced a new partnership with Morehouse College, the nation’s only historically Black liberal arts institution.

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The economy can be a rollercoaster, with ever-evolving trends, technological advancements, and more. During a time when banks are failing, oil prices are going up, and there is continuing leadership turbulence in the country, it can be difficult to be optimistic about the future state of the market or even begin to consider a potential ERP evaluation, but is that really the right mindset? Join ERP expert, Shawn Windle, in evaluating the case for ERP during uncertain times.

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Blackbaud announced the general availability of a new expansive feature for Blackbaud TeamRaiser in the U.S. and Canada. Good Move is designed to help charitable organizations energize their constituents and raise more with mobile-first gamified activity-tracking and peer-to-peer fundraising experience, leveraging Kilter acquired by Blackbaud in late 2022. Microsoft announced that it is bringing its AI offerings to cybersecurity with the launch of Microsoft Security Copilot, a tool designed to quickly detect and respond to threats and better understand the threat landscape overall. Salesforce announced new Automotive Cloud features to assist automotive companies in increasing productivity, revenue, and customer loyalty through immersive, in-car experiences powered by real-time personalization and building truly connected experiences. UKG is helping organizations of all sizes and across all industries transform payday and empower their people to improve financial wellness with UKG Wallet, offering earned wage access, budgeting tools, financial literacy and counseling, and peer-to-peer payments.

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The topic at the forefront of ERP trends in recent years has been the advancement and widescale offering of Cloud ERP, with an increasing number of legacy ERP users taking the plunge into major ERP upgrades. As Cloud ERP advances, customers find themselves disoriented by a lack of clarity around the future of legacy applications and their impact on their enterprises, fearing the worst. In this episode of The ERP Advisor, ERP Expert Shawn Windle will be joined by special guest, Acumatica’s Vice President of VP Partner Programs and Strategy, CJ Boguszewski, to assist legacy software users in confronting their ERP migrations to the cloud.

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Blackbaud confirmed that its board of directors received, thoroughly reviewed, and rejected an unsolicited, non-binding proposal from Clearlake Capital Group, L.P. to acquire all of the outstanding shares of the Company for $71.00 per share in cash. Microsoft Entrepreneurship for Positive Impact announced a new collaboration with The Nasdaq Entrepreneurial Center, a non-profit committed to growing inclusion and access for entrepreneurs worldwide. Sage announced the launch of its Sage Foundation Growth Program incubator to empower nonprofit leaders in the United States. Salesforce recapped its philanthropy in the fourth quarter of the fiscal year 2023, ended January 31, 2023. NetSuite launched MyLearn, a new digital learning platform that provides access to live training and on-demand modules in a personalized and engaging environment. SAP announced GROW with SAP, a new offering to help midsize customers adopt cloud ERP that enables speed, predictability, and continuous innovation, offering the benefits of rapid deployment and frictionless updates.

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Oracle announced its fiscal 2023 Q3 results. Last week, we also had the pleasure of attending Oracle’s Strategic Leadership Conference in Nashville. Microsoft released details surrounding Microsoft 365 Copilot, which is currently still in testing with select commercial customers. Salesforce launched Einstein GPT, the world’s first generative AI CRM technology to deliver AI-created content across every sales, service, marketing, commerce, and IT interaction. In tandem, Salesforce Ventures, the company’s global investment arm, launched a new $250 million generative AI fund. SAP announced it has agreed to sell all of its 423 million shares of Qualtrics International Inc. as part of the acquisition of Qualtrics by funds affiliated with Silver Lake, as well as CPP Investments.

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Workday released results for the fiscal 2023 fourth quarter and full year ended January 31, 2023. Salesforce announced results for its fourth quarter and full fiscal year ended on January 31, 2023. Microsoft made significant advancements utilizing its recent investment in OpenAI. First, Microsoft unveiled Dynamics 365 Copilot, aimed at helping enterprise CRM and CX software users save time on routine tasks with new AI-backed tools. Microsoft then introduced Power Virtual Agents conversation booster and AI Builder model with content generation. Epicor acquired DSPanel, a global provider of cloud-based Financial Planning & Analysis (FP&A) solutions and an existing Epicor ISV partner.

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Organizations around the world confront ERP implementations every year; one of the most extensive projects undertaken that can make or break your organization’s future growth. Due to the disruptive nature of this decision, businesses find themselves in the pit of contention, attempting to balance go-live efforts and organizational expectations, leaving many to wonder, “Did we make the wrong decision?” Even when the right system was selected, users need to know how to get through the thick of implementation and post-go-live. Join us on this episode of The ERP Advisor where ERP Expert, Shawn Windle, and special guest, Ranga Bodla, VP of Field Engagement & Marketing at NetSuite, will break down the challenges faced post-implementation to assist ERP users in setting realistic expectations even in times of transformation.

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Sage announced a series of updates to Sage Intacct, from simplifying and automating bill processing to increasing visibility as part of the Sage Intacct 2023 Release 1. Infor announced the availability of Infor Clinical Science, part of the Infor Workplace Management suite. OneStream announced expanded capabilities for its Sensible ML solution, increasing machine learning forecasting transparency and explainability of key business drivers. Salesforce released new innovations built for the communications industry including feature analytics, AI, and prebuilt solutions that automate common processes and a new integration with WhatsApp to streamline and enrich customer engagement. UKG announced financial results for the first quarter of fiscal 2023.

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Blackbaud announced financial results for its fourth quarter and full year ended December 31, 2022. Full-year 2022 total revenue exceeded $1 billion with 14% growth, which met or exceeded guidance. GAAP total revenue was $274.8 million, up 10.8%, with $265.2 million in GAAP recurring revenue, up 11.1%. On February 14th, NetSuite celebrated the one-year anniversary of the NetSuite Accelerator program, encouraging diversity in entrepreneurship. In the last year, the program has partnered with five organizations that share in its goal of helping founders and leaders from diverse communities build successful businesses and has had 22 organizations join the program. Salesforce announced it will purchase 280,000 megawatt hours of renewable energy certificates from small, distributed energy projects over the next eight years to accelerate clean electricity access in emerging markets and help maintain its commitment to match 100% of the electricity it uses with renewables. BT, the UK’s leading telco, switched on its Internet of Things (IoT) national roaming SIMs for businesses across the UK, allowing them to keep smart devices permanently connected regardless of location. This will give users reliable, fast network access no matter where they are – in cities, rural areas, or by the coast.

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Business in the 21st century is driven by the data collected through accounting systems, ERPs, and other business applications. Harnessing this information is the first step to driving down costs and increasing profitability. But how do you know what tools can really help you? While some ERP vendors have compatible Business Intelligence and analytics tools included in their technology stack, there are MANY third-party BI applications that could further fulfill your needs. In this free CPE session, Shawn Windle will provide CFOs and other senior financial executives with a methodology for identifying and selecting the right BI and analytics tools.

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Workday made headlines with its Super Bowl commercial this last weekend, enlisting the help of major Rockstars to oppose the use of the term “rockstar” to describe executives reaching success with the help of Workday. This comes on the tail-end of the appointment of its new CEO and its recent commitment of $250 million in investment capital into Workday Ventures, the strategic capital arm of Workday, Inc., announcements that all support the growth trajectory of Workday. The $250 million investment will further reinforce Workday Ventures’ strategic focus on AI & ML, Intelligent Automation, and Serving Targeted Markets. Microsoft announced the launch of an all-new, AI-powered Bing search engine and Edge browser, now available in preview at Bing.com, to deliver better search, more complete answers, a new chat experience, and the ability to generate content. Planful announced strong recurring revenue growth in fiscal 2022, while increasing profitability for the second consecutive year. Planful’s operating margins were up 75% year-over-year, with subscription bookings growth up 25% year-over-year and 30% year-over-year growth in North America. Planful’s global expansion also continued with international growth up 50% year-over-year. Aptean entered into a definitive agreement to acquire Drink-IT, a provider of enterprise resource planning software designed to meet the needs of beverage companies, including breweries, distilleries, bottlers, and wholesalers. 

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